Customer Care Job Vacancies in Erode

We are looking for a Customer Support Executive to handle customer communication, feedback collection, and payment follow-ups. The candidate will be responsible for maintaining good relationships with customers and ensuring smooth coordination between customers and the operations team.

Role OverviewThe Customer Relationship Manager (CRM) is responsible for maintaining strong customer relations through consistent communication, feedback management, billing support, and promotional updates. The role focuses on ensuring customer satisfaction, timely payments, and effective communication between customers and the Nativer operations team.Key ResponsibilitiesCustomer CommunicationMake daily segment-wise calls including:Feedback & satisfaction callsBill clarification & payment reminder callsOffer & campaign update callsDelivery confirmation & thank-you callsHandling customer issues, queries, and complaintsNew marketing follow-up calls (cross-sell / up-sell)Customer Relationship ManagementMaintain a positive relationship with customers through regular engagement.Ensure every issue is followed up and resolved with customer satisfaction.Coordinate with operations, delivery, and billing teams for quick resolutions.Reporting & DocumentationPrepare daily and weekly call reports with call count, feedback analysis, issue closure, and payment follow-ups.Submit effective results reports showing improvement in retention, payment recovery, and offer response.Maintain and update customer interaction records in the CRM system or Nithra app console.Performance & TargetAchieve daily and monthly communication & conversion targets.Support marketing campaigns through timely follow-up calls and response tracking.Skills & QualificationsExcellent communication skills in Tamil (mandatory) and basic English.Strong customer handling and problem-solving skills.Familiar with mobile CRM tools or Nithra App console operations.Good reporting and coordination ability.Minimum 1-3 years experience in customer support / telecalling / CRM preferred.Energetic and passionate about startup culture and customer satisfaction.Performance Indicators (KPIs)Daily call completion count and qualityCustomer feedback scorePayment collection reminders & success rateOffer campaign conversionsIssue resolution turnaround timeCustomer retention & satisfaction rateWork ScheduleTiming: 9:30 AM 6:30 PMReporting To: Operations / Customer Experience ManagerWork Type: Full-time (On-site at Erode)

Job Opening: Sales Executive Jewelry StorePosition: Sales ExecutiveLocation: Gobichettipalayam, Avinashi.Working Hours: 9:00 AM to 9:00 PMGender: Open to both male and female candidatesRoles and Responsibilities of Sales Executives Jewelry Store1. Customer Engagement & Relationship BuildingGreet and assist customers in a courteous and professional manner.Understand customer needs and preferences to provide personalized product recommendations.Build long-term relationships to encourage repeat business and referrals.2. Sales & Revenue GenerationActively promote and sell jewelry products to meet or exceed individual and store sales targets.Upsell and cross-sell complementary items to enhance the overall shopping experience.Participate in promotional and marketing initiatives to drive store footfall and sales.3. Product Knowledge & PresentationMaintain in-depth knowledge of the stores product range, including materials, craftsmanship, pricing, and certifications.Clearly explain product features, quality standards, and after-sales services to customers.Ensure proper handling and display of jewelry items to maintain store aesthetics and product integrity.4. Inventory Management & Stock ControlAssist in inventory tracking and stocktaking processes.Report low stock levels and coordinate with the store manager for timely replenishment.Ensure all items are properly tagged and stored in accordance with store policies.5. Operational ComplianceAdhere to all security protocols to minimize risk and ensure the safety of merchandise and personnel.Follow billing, cash handling, and documentation procedures with accuracy and integrity.Ensure compliance with all company policies and industry regulations, including quality and authenticity standards.6. After-Sales SupportProvide guidance on jewelry maintenance, care, and warranty services.Address customer concerns, returns, and repairs professionally and efficiently.Follow up with clients post-purchase to ensure satisfaction and encourage loyalty.7. Team CollaborationWork collaboratively with fellow team members and management to achieve overall store objectives.Participate in regular training and development programs to enhance product knowledge and selling skills.Support new team members with onboarding and guidance, when required.--- Accommodation & MealsAccommodation provided for both male and female staffMeals: Breakfast and lunch providedDinner: To be arranged by the employees--- BenefitsProvident Fund (PF) and Employee State Insurance (ESI) coverageGratuity and bonus as per company normsAttractive incentives based on monthly sales performance--- Interested Candidates, Please Contact:Senthil Kumar R Mobile: +91 81909 00902 Email: fortunamanpower22@gmail.com

We are looking for 22 Fashion Designer Posts in Erode, Yamunanagar, jharkhand, Hisar, Gwalior, rajasthan, with deep knowledge in Unique Design, Fashion Designing, Illustrator, Coraldraw, Draping, Photoshop, Cloth Design, Apparel Merchandising, Multitasking, Adobe Illustrator, Customer Handling, Fashion Illustration, Illumination and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

timing morning shift

*Branch managers lead their office location and motivate their team to achieve the branch's goals.*They oversee the day-to-day operations of the branch, ensuring efficiency and compliance. *They drive revenue and business growth by setting sales targets, developing marketing strategies, and fostering relationships with local businesses. *They develop and maintain good relationships with customers. *They ensure that companies operating in capital markets do so according to the industry regulations. *They should have excellent organizational skills, time management and multitasking ability, and a proven track record of successful leadership.

Education: Any Degree, Except B.E/B.Tech and MBARole & responsibilities: Cash handling Handling customer queries Mix of Sales Bank passbook entry Account openingKey Skills: Client Servicing Communication SkillExperience range: FresherContact No: HR GAYATHRI 9952941253

Job Openings for 30 tele-caller Jobs for Freshers in Chennai,Salem,Madurai,Tiruchirappalli/Trichy,Coimbatore,Erode,Theni,Thoothukudi,Karur,Kambam,Vellore,Thiruvallalar, Chennai,Telecaller,Tamil Telecaller,Tamil Voice process,BPO Executive,BPO Analyst,BPO Customer Support Executive,Inside Sales Executive,Telesales Executive, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in BPO Call Center,Tele Marketing, Telecaller,Tamil Telecaller,Tamil Voice process,BPO Executive,BPO Analyst,BPO Customer Support Executive,Inside Sales Executive,Telesales Executive etc.Padmini - 9952266167Yogeshwari - 6374857933Shanmathi - 9043906854Pavasree - 7708746113 Abinaya - 7558138656 Jinu - 9095209155

We are looking for 65 Telecaller Posts in Gandhipuram, Coimbatore,Erode,Salem,Tiruppur,Customer Relationship Executive,Customer Support Leader, with deep knowledge in outbound calling, Customer Relationship Executive,Customer Support Leader and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.B.A

We are looking for 20 Receptionist, Customer Service Posts in Gobichettipalayam Erode, Tamil Nadu, Erode, Tamil Nadu,Salem, Tamil Nadu, Coimbatore, Tamil Nadu, Good Communication Skill, Customer handling, with deep knowledge in Good Communication Skill, Customer handling and Required Educational Qualification is : Other Bachelor Degree

Urgent requirement for Customer Support Executive. must have maintain rappo with cilents

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Job DescriptionCandidates for all India processjob opening in automobile CompanyQualification-10th,12th,Diploma,I.T.I,Graduation and Post Graduation(all stream)Post: - Helper Rs.15,400 - Rs.19,200Store Keeper Rs.20,500 - Rs.23,500Store incharge Rs.24,800 -Rs 26,800Supervisor Rs.27,500- Rs.29,800computer operator Rs.28,500-30,400Mechanical and technical field, Rs.26,500 - Rs.31,500Sales and Marketing Rs.22,500-30,500Working Hours ;- 8 hours, 1st undefined 2nd shiftOther Benefits Fooding + Lodging + E.S.I Medical + Uniform facility available + Bonus + week Off.Interested candidates call to our HR managerBelow given Number or Whatsapp Share Your Resume,Employement Category given above:Employement Type: Full timeIndustry: Full timeFunctional Area: AutomotiveRoleRole/Responsibilies: Tata Motors Pvt Ltd (automobile)Contact Details:

Hiring for 20 Telecalling sales executive Jobs in Chennai,Chennasamudram Erode for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Hinidi, Malayalamflyent speeaking etc.

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.

The role being offered is Business Development Executive. As a Business Development executive you role will start with contacting potential customers (parents and students), to set up meetings, counsels the student on learning pedagogues.

We are looking for 10 Tele Calling Executive Posts in Coimbatore,Erode,Tirupur with deep knowledge in Communication Skills and Required Educational Qualification is : Diploma

Create a weekly or bi-weekly schedule for employees, bearing in mind holidays and times of high volume for the businessMonitor and supervise the timely arrival of scheduled employees, with aware of unforeseen challenges such as schedulingOversee the handling of money and establish accountability by ensuring each register is properly funded with the correct amount of cash and close out each register to ensure all funds are accounted forEstablish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces

*Service managers are responsible for providing excellent customer service and building lasting relationships with customers.*They oversee and guide the activities of their service team, including hiring and training employees.*They develop problem management and service improvement plans, and resolve emergency issues.*They need to be able to communicate with customers and other employees constantly.*They need leadership skills to effectively hire and train employees, and organize other departments.*They also develop and implement service strategies to meet customers' needs and improve service quality*Additionally, They monitor service metrics, analyse customer feedback and address any gaps or areas for improvement.

The CRM Executive (Calls) is responsible for managing customer interactions over phone calls, ensuring excellent service delivery, and building strong relationships with clients. The role involves handling customer inquiries, resolving complaints, providing product/service information, and maintaining accurate customer records. The ideal candidate should have excellent communication skills, problem-solving abilities, and a customer-centric approach.HR 7010875552