BPO Operations Fresher Jobs in Delhi NCR

We are seeking a Non Voice Process Executive for our Gurgaon office. This entry-level position is ideal for fresh graduates looking to kickstart their career in a dynamic work environment.Key responsibilities include handling various non-voice tasks where clear and effective communication is essential. You will be responsible for data entry, ensuring accuracy, and maintaining confidentiality. Assisting in customer queries via chat or email is also part of your duties, which requires a thorough understanding of company services. Additionally, you will manage reports and documentation, ensuring all information is organized and readily accessible. Collaborating with team members to meet deadlines and achieve goals is crucial for success in this role.The ideal candidate should possess strong attention to detail and excellent organizational skills. Proficiency in written communication is essential, as you will be engaging with customers and colleagues through text-based channels. A basic understanding of computer applications is required, along with the ability to learn new software quickly. You should also be able to work well under pressure and handle multiple tasks simultaneously. A positive attitude and willingness to troubleshoot problems are highly valued. If you are a self-motivated individual eager to learn and grow in a supportive environment, we encourage you to apply for this position.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts

As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures

Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!

We are hiring Customer Support Executives to handle customer queries over calls and provide accurate information. The role involves assisting customers, resolving issues, and ensuring a positive customer experience.Eligibility:Minimum qualification: 12th Pass (Plus Two)Freshers can applyBasic English & Hindi communication skillsKey Skills:Good communicationCustomer-friendly attitudeWillingness to learnSalary & Benefits:Fixed salary + incentives (up to 1 lakh)Training provided

Bhartiya Airways BPO Customer Support Executive (Voice/Non-Voice) Job DescriptionAbout the CompanyBhartiya Airways is a travel and aviation services provider offering domestic and international flight bookings, tour packages, corporate travel solutions, and 247 customer support.Job Title: Customer Support Executive BPO (Voice / Non-Voice)Department: Customer Service / OperationsLocation: Gurgaon/Delhi (or as applicable)Employment Type: Full-TimeKey ResponsibilitiesHandle inbound & outbound calls related to flight bookings, rescheduling, refunds, cancellations, and travel inquiries.Respond to customer queries via chat, email, and phone with accuracy and professionalism.Assist customers in resolving ticketing issues, payment concerns, or documentation requirements.Maintain customer interaction records in CRM systems.Explain airline policies, baggage rules, travel guidelines, and fare conditions.Coordinate with internal teams and airline partners to process customer requests.Ensure high customer satisfaction with timely and effective problem resolution.Follow standard operating procedures (SOPs) and achieve daily/weekly performance targets.Skills RequiredExcellent communication skills in English & Hindi.Good listening and problem-solving abilities.Basic computer proficiency (MS Office, CRM tools).Customer-centric approach with patience and empathy.Ability to work in rotational shifts (including weekends/holidays).Knowledge of travel/airline industry is a plus.Eligibility CriteriaEducation: 12th Pass / Graduate.Experience: 03 years in BPO/Customer Service (Freshers welcome).Age: 1835 years.Immediate joiners preferred.Salary & BenefitsSalary: 35,000 70,000 per month (depending on experience & profile).Incentives/Performance bonuses.Paid training.Travel industry perks (discounted tickets/offers).Growth opportunities within the company.Work Environment6-day working with rotational shifts.Office-based / Hybrid options (as per company policy).Supportive team and professional work culture.

*HIRING HEALTH INSURANCE (NOIDA)* Role: Sales Executive *Salary: Up to 30,000 + Huge Incentives* Qualification: Minimum 12th Pass Experience: Health Insurance Sales Experience Required Availability: Immediate Joiners PreferredInterested candidates, send your CV now! DM or Call : *9998637874* Hr Mobbassir

- Handling customer queries and providing timely and accurate responses: The Customer Care Associate will be responsible for addressing customer concerns, complaints, and inquiries promptly and efficiently to ensure customer satisfaction.- Resolving customer issues and complaints in a professional manner: The Customer Care Associate will need to handle customer complaints or issues with tact and diplomacy, ensuring a positive outcome for both the customer and the company.- Building and maintaining strong customer relationships: The role involves engaging with customers in a friendly and helpful manner to build rapport and loyalty, ultimately fostering long-term relationships.- Providing product or service information to customers: The Customer Care Associate will be required to have a good understanding of the company's products or services to effectively address customer inquiries and provide relevant information.- Collaborating with other team members to ensure seamless customer support: Working in a team environment, the Customer Care Associate will need to coordinate with colleagues to deliver consistent and high-quality customer service.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to effectively interact with customers.- Strong problem-solving abilities to address customer issues and find satisfactory solutions.- Patience and empathy to deal with customers in a courteous and professional manner.- Ability to work independently and in a team, demonstrating flexibility and adaptability in a fast-paced environment.- Basic computer proficiency to navigate systems and tools for customer support.

Tele collection. Tele calling

BPO telecaller job ets......

### **Job Title:** Customer Care Executive (Female)**Company:** Black Jones Eyewear**Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)**Employment Type:** Full-time---### **About Black Jones Eyewear**Black Jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. We are looking for a dedicated Customer Care Executive to strengthen customer relationships and enhance our brand reputation.---### **Job Responsibilities:*** Call and connect with **customers who purchased on Amazon, Flipkart, and Myntra**.* Ask about their product experience and overall satisfaction.* If customers are happy with the product, **convince them politely to give a 5-star rating and positive review** on the respective platform.* Maintain a record of customer interactions and feedback.* Coordinate with the internal team to resolve customer concerns effectively.---**Qualifications & Skills:*** Minimum qualification: **12th Pass**.* Good communication skills in **Hindi and English (both)**.* Friendly, confident, and customer-oriented personality.* Ability to build trust and rapport with customers.* Basic knowledge of **Amazon, Flipkart, and Myntra apps** will be an advantage.---**Work Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)---**Salary & Benefits:*** Competitive salary (as per experience & skills).* Performance-based incentives.* Supportive and growth-oriented work environment.

LOOKING FOR COLLECTION EXECUTIVE DRA AND NON-DRA

Telecaller Job DescriptionJob Title: Telecaller / Telemarketing ExecutiveDepartment: Sales / Customer Service / Call CenterLocation: [NOIDA SECTOR 65 ]Employment Type: Full-time / Part-time / ContractJob Summary:We are looking for a motivated and customer-focused Telecaller to join our team. The primary responsibility is to make outbound calls to prospective customers, promote products/services, generate sales, or gather feedback. The ideal candidate should have excellent communication skills and a passion for customer engagement.Key Responsibilities:Make outbound calls to potential customers to introduce and explain products or services.Answer inbound customer calls, respond to inquiries, and resolve complaints or issues.Maintain a record of calls and customer responses in the CRM system.Follow up on previous interactions and ensure customer satisfaction.Generate leads and set appointments for the sales team (if applicable).Meet daily/weekly/monthly call and conversion targets.Provide accurate information and handle objections professionally.Stay updated on product knowledge, pricing, and promotions.Requirements:Education: High school diploma or equivalent. A degree in communication, marketing, or related field is a plus.Experience: Prior experience in telecalling, telesales, or customer support is preferred.Skills:Excellent verbal communication in [language(s), e.g., English, Hindi, etc.].Strong persuasion and negotiation skills.Ability to handle rejection and remain positive.Basic computer and data entry skills.Work Environment:Office-based or remote (as applicable).May require working in shifts, including weekends or eveningsBenefits:Performance-based incentivesTraining and career growth opportunities

We are seeking a highly organized and detail-oriented Operations Specialist to support the day-to-day activities of our business operations. The ideal candidate will ensure operational efficiency, optimize internal processes, and contribute to smooth cross-functional collaboration. This role plays a crucial part in identifying inefficiencies and implementing solutions to improve productivity and service quality.Key Roles and Responsibilities:1. Process ManagementMonitor and evaluate existing operational processes and workflows.Identify areas for improvement and recommend process enhancements.Ensure all operations follow company policies, legal regulations, and industry standards.2. Coordination and SupportCollaborate with cross-functional teams such as logistics, customer service, finance, and HR to ensure seamless operations.Support the execution of company projects and initiatives.Coordinate meetings, compile reports, and prepare operational documents.3. Data Analysis and ReportingCollect and analyze operational data to assess performance.Prepare daily, weekly, and monthly reports on KPIs and operational metrics.Use data to identify trends, issues, and opportunities for improvement.

A collections specialist is a professional responsible for managing overdue accounts, supporting debt collection efforts and improving debt recovery processes.

A collections specialist is a professional responsible for managing overdue accounts, supporting debt collection efforts and improving debt recovery processes.

Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessPlease fill out the interview form using the link below:https://www.ienergizerbpo.com/careerBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!