Hiring Fresher / Customer Service Associate / 12th Pass

- Handling customer queries and providing timely and accurate responses: The Customer Care Associate will be responsible for addressing customer concerns, complaints, and inquiries promptly and efficiently to ensure customer satisfaction.

- Resolving customer issues and complaints in a professional manner: The Customer Care Associate will need to handle customer complaints or issues with tact and diplomacy, ensuring a positive outcome for both the customer and the company.

- Building and maintaining strong customer relationships: The role involves engaging with customers in a friendly and helpful manner to build rapport and loyalty, ultimately fostering long-term relationships.

- Providing product or service information to customers: The Customer Care Associate will be required to have a good understanding of the company's products or services to effectively address customer inquiries and provide relevant information.

- Collaborating with other team members to ensure seamless customer support: Working in a team environment, the Customer Care Associate will need to coordinate with colleagues to deliver consistent and high-quality customer service.

Required Skills and Expectations:

- Excellent communication skills, both verbal and written, to effectively interact with customers.

- Strong problem-solving abilities to address customer issues and find satisfactory solutions.

- Patience and empathy to deal with customers in a courteous and professional manner.

- Ability to work independently and in a team, demonstrating flexibility and adaptability in a fast-paced environment.

- Basic computer proficiency to navigate systems and tools for customer support.

• Experience

  0 - 3 Years

• No. of Openings

  151

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home