Call Quality Job Vacancies in Pune

We are looking for a motivated Tele Sales Officer to join our team in Pune. This position is ideal for individuals who are eager to learn and engage with customers over the phone.**Key Responsibilities:**- **Make Outbound Calls:** You will reach out to potential customers to inform them about our products and services, aiming to generate interest and leads.- **Product Knowledge:** You will need to understand our offerings deeply to effectively answer questions and address customer needs.- **Sales Conversion:** Your primary goal will be to convert calls into sales by persuading customers and encouraging them to make purchases.- **Maintain Records:** You will keep accurate records of customer interactions, outcomes, and any follow-up actions required to ensure seamless communication.- **Follow-Up:** After initial contact, you will follow up with leads to nurture their interest and encourage them to make a buying decision.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must be able to speak clearly and persuasively to connect with customers effectively.- **Customer Service Orientation:** You should be friendly and patient, focusing on providing the best experience to customers.- **Basic Computer Skills:** Familiarity with using computers and software for record-keeping and data entry is required.- **Team Player:** You should be able to work well in a team environment, supporting your colleagues and collaborating effectively.- **Goal-Oriented Attitude:** A strong drive to meet sales targets and a willingness to learn are essential for success in this role.

We are looking for a Tele Marketing Manager to join our team in Kalewadi Phata. This position is full-time and requires a dedicated individual who is passionate about sales and customer service. The ideal candidate will have strong communication skills, be self-motivated, and eager to learn.**Key Responsibilities:**- **Lead Generation:** Identify potential customers by researching and reaching out to prospects through calls and follow-ups to promote our products and services.- **Customer Engagement:** Build and maintain relationships with customers by understanding their needs and answering their queries effectively.- **Sales Target Achievement:** Work towards achieving sales goals by promoting our offerings, explaining the benefits, and persuading customers to make purchases.- **Market Research:** Gather insights about customer preferences and market trends to help refine our marketing strategies.- **Reporting:** Maintain accurate records of customer interactions, sales activities, and feedback for performance analysis and improvement.**Required Skills and Expectations:**- Excellent verbal communication skills are essential for effective customer interaction and engagement.- A positive attitude and enthusiasm towards learning and adapting to sales techniques.- Basic computer skills for data entry and maintaining records are necessary.- Strong organizational skills to manage multiple customer interactions efficiently.- Ability to work both independently and as part of a team in a fast-paced environment.A minimum educational requirement of 12th grade is needed, and this role is suitable for candidates with little to no prior experience in sales or telemarketing.

Company name:- ASORT ACH CO-COMMERCE PVT LTD COMPANYCompany location:- maharashtra pune branch.Company work:- Totally office work,Office time:-9am to 5am & 1am to 2am lunch break.:-Post HR assistant manager, calling department, hairing department, businessseller's manager development Officer.:-Minimum Age: 18 to 32:-Income 17500 to 21500 (depend your work and skills):-Education_12th any degree, graduation and diploma and MBA...:-Company provide= 3 day basic training and 4day your selection done will start next day your work.:-Company provide flat and dinner for a OFFICE EMPLOYEE'S free on your working days,You will come Room maintenance charges fee 2500 pay only 1 time registration no monthly monthly pay & Flatt 1BHK & 2BHK provide and Night Dinner, Not trening free Breakfast and lunch you will arrange.Document:- Passing certificate, adhar card, pass port size photo, alternate number.:-Needs people send document on this number8087442119

Job Openings for 900 Tele-caller Jobs for Freshers in Patna,Delhi NCR,Delhi Roorkee Road, Haridwar,Mumbai Goa Highway, Ratnagiri,Mumbai Beyond Thane,Pune,Biharsharif, Nalanda,Bihari Colony, Bahadurgarh,Begusarai, Bihar,Samastipur, Bihar having Educational qualification of : Secondary School with Good knowledge in Call Quality,Telecalling Executive etc.

We have vacant of 04 Tele-Calling Associate Female Candidate. Jobs in Pune,Maharashtra Nagar, Mumbai.We're Searching Candidate outside Pune. Experience Required : 1 Year Educational Qualification : Higher Secondary Skill : Telecaller, Voice Specialist, Telecommunication Technician, Call Quality, Call Center,Customer Support. Required : Fluent English and Hindi. 16000 to 18000 Per Month.Interested Candidate Speak With The Employer. A.HussainMob. No. +91-9365887355

Job Title Call Analyzer & TranscriberDepartment BPO Location PuneJob Type Full-Time, Fresher and Experienced can apply.Number of Openings 50Shift Timings Rotational Between 4:30 PM IST to 11:30 AM IST (US Shift) Work Experience 0-2 yrsMandatory Skills(Must have Skills) Good Written and Verbal communicationGood understanding of American accentJob Description: Call Analyzer & Transcribers are responsible for transcribing and summarizing calls as per the process requirement. Performs call monitoring to meet the quality parameters. Take up the responsibility for the assigned task. Keep on asking for reviews and feedback from your peers. Reporting back to Supervisors daily. Ensuring quality work is delivered within defined timelines. Perform other duties as assigned.Education Qualification: HSC/ Graduation/UndergraduateCompensation Details: Max 16k/ monthNotice Period: Immediate.Work Mode: WORK FROM OFFICE

Job Profile: Team LeaderJob DescriptionWe're seeking a qualified Team Leader who is responsible for developing the sales team, coordinating sales operations, and implementingsales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible forsupervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operationsand effective collaboration.Requirement & SkillsProven work experience as a team leader or supervisorExcellent communication and leadership skillsOrganizational and time-management skillsA degree in Management or training in team leading is a plusDecision-making skillsExperience: 1 - 5 yearsJob Location: Work from homeSelection process:- HR round & Manager roundQualification: Any Graduate/Post GraduateWorking days: 6 working days (Sundays off)Shifts: 10:00am -7:00pmMandatory language: EnglishLaptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.Additional Compensation: If applicable, this will be decided on the basis of your designation

We have vacant of 10 Call Quality Analyst Jobs in Kharadi Pune Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Call Quality etc.JOB DESCRIPTION Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data. Uses quality monitoring data management system to compile and track performance at team and individual level. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call center staff. Provides feedback to call center team leaders and managers. Prepares and analyzes internal and external quality reports for management staff review. Perform other duties as assigned. KNOWLEDGE, SKILL SET & QUALIFICATIONS REQUIRED 2-3 years Call Center Experience Minimum 1 to 2 years as a Call Quality Analyst Bachelor Degree a plus Excellent verbal, written and interpersonal communication skills; Outstanding customer service skills and dedication to providing exceptional customer care; Must be self-motivator and self-starter; Focus on quality and customer service; Exceptional listening and analytical skills; Solid time management skills; Must be able to effectively deal with people at all levels inside and outside of the Company; Creative ability & writing proficiency; Ability to multitask and successfully operate in a fast paced, team environment; Must adapt well to change and successfully set and adjust priorities as needed; Must be proficient with Microsoft Office (intermediate Word, basic Excel)

Quality Analyst: Listen to calls recordings and provide insight and solution to operational management to maximize the customer satisfaction. Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support training as and when required. Documenting quality issues, performance measures and quality improvements for management reviews. Create quality score cards to track performance level. Sharing feedback and briefings to associates to improve their quality. Coordinating and facilitate call calibrations. Able to identify the Root cause and share observations with Operations.Added advantage: Should have knowledge on 7 QC tools. Must have a good knowledge on Excel. TNA/TNI/TTQ RAG analysis and BQM to identify bottom performers and support management.

We are looking for 10 Quality Analyst Team Lead Posts in Pune, Maharashtra with deep knowledge in Call audit,,7QC tool,Team handinng and Required Educational Qualification is : Other Bachelor Degree