Array ( [0] => call-quality [1] => pune ) Call Quality Jobs in Pune,Call Quality Job Vacancies in Pune Maharashtra
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Call Quality Job Vacancies in Pune

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Quality Engineer-VMM - Chakan Pune

Mahima Consultancy

  • 1 - 3 yrs
  • Chakan Pune
VMM Call Quality Inspection MS Excel Compliance Documentation Quality Engineer IATA IATF
We are looking for a Quality Engineer to join our team in Chakan. The ideal candidate will have 1 to 3 years of experience and a Bachelors degree in Engineering. This full-time role requires working on-site to ensure our products meet the highest quality standards.**Key Responsibilities:**- **Quality Inspection:** Conduct inspections on raw materials and finished products to ensure they meet specific quality criteria. This helps identify any defects early in the production process.- **Develop Quality Control Procedures:** Create and implement procedures for quality control. These procedures will guide the team in maintaining consistent quality standards throughout production.- **Analyze Data:** Gather and analyze data related to product quality. This involves using statistical tools to identify trends and areas for improvement, leading to better quality control.- **Collaborate with Teams:** Work closely with manufacturing and engineering teams to resolve quality issues. Effective communication will help ensure that all departments work towards the same quality goals.- **Documentation:** Maintain accurate records of inspections, tests, and quality assessments. Proper documentation is essential for tracking quality performance over time and for compliance with regulations.**Required Skills and Expectations:**- Strong understanding of quality management systems and methodologies.- Proficiency in using quality inspection tools and software.- Good analytical skills to interpret data and draw conclusions.- Excellent communication and teamwork abilities to collaborate effectively across departments.- Detail-oriented mindset to identify and resolve quality issues accurately.
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Opening For HR Manager

Asort Ach Co-commerce Pvt Ltd Company

  • 0 - 1 yrs
  • 15.0 Lac/Yr
  • Pune
Outbound Calls Call Monitoring Call Quality Influencer
Company name:- ASORT ACH CO-COMMERCE PVT LTD COMPANYCompany location:- maharashtra pune branch.Company work:- Totally office work,Office time:-9am to 5am & 1am to 2am lunch break.:-Post HR assistant manager, calling department, hairing department, businessseller's manager development Officer.:-Minimum Age: 18 to 32:-Income 17500 to 21500 (depend your work and skills):-Education_12th any degree, graduation and diploma and MBA...:-Company provide= 3 day basic training and 4day your selection done will start next day your work.:-Company provide flat and dinner for a OFFICE EMPLOYEE'S free on your working days,You will come Room maintenance charges fee 2500 pay only 1 time registration no monthly monthly pay & Flatt 1BHK & 2BHK provide and Night Dinner, Not trening free Breakfast and lunch you will arrange.Document:- Passing certificate, adhar card, pass port size photo, alternate number.:-Needs people send document on this number8087442119
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Tele-caller

Angel One Broking

Call Quality Telecalling Executive
Job Openings for 900 Tele-caller Jobs for Freshers in Patna,Delhi NCR,Delhi Roorkee Road, Haridwar,Mumbai Goa Highway, Ratnagiri,Mumbai Beyond Thane,Pune,Biharsharif, Nalanda,Bihari Colony, Bahadurgarh,Begusarai, Bihar,Samastipur, Bihar having Educational qualification of : Secondary School with Good knowledge in Call Quality,Telecalling Executive etc.
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Tele-Calling Associate Female Candidate

Quick Fix Solution

Telecaller Voice Specialist Telecommunication Technician Call Quality Call Center Executive
We have vacant of 04 Tele-Calling Associate Female Candidate. Jobs in Pune,Maharashtra Nagar, Mumbai.We're Searching Candidate outside Pune. Experience Required : 1 Year Educational Qualification : Higher Secondary Skill : Telecaller, Voice Specialist, Telecommunication Technician, Call Quality, Call Center,Customer Support. Required : Fluent English and Hindi. 16000 to 18000 Per Month.Interested Candidate Speak With The Employer. A.HussainMob. No. +91-9365887355
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Call Analyser

Sourceone

  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Pune
Good English Communication Call Analyzer Call Quality Call Analyst
Job Title Call Analyzer & TranscriberDepartment BPO Location PuneJob Type Full-Time, Fresher and Experienced can apply.Number of Openings 50Shift Timings Rotational Between 4:30 PM IST to 11:30 AM IST (US Shift) Work Experience 0-2 yrsMandatory Skills(Must have Skills) Good Written and Verbal communicationGood understanding of American accentJob Description: Call Analyzer & Transcribers are responsible for transcribing and summarizing calls as per the process requirement. Performs call monitoring to meet the quality parameters. Take up the responsibility for the assigned task. Keep on asking for reviews and feedback from your peers. Reporting back to Supervisors daily. Ensuring quality work is delivered within defined timelines. Perform other duties as assigned.Education Qualification: HSC/ Graduation/UndergraduateCompensation Details: Max 16k/ monthNotice Period: Immediate.Work Mode: WORK FROM OFFICE
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Sales Team Leader

Auto Mechanics

  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Pune
Call Center Executive Call Quality Team Leader Design Executive Hiring Good English Communication Sales Operation Work From Home
Job Profile: Team LeaderJob DescriptionWe're seeking a qualified Team Leader who is responsible for developing the sales team, coordinating sales operations, and implementingsales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible forsupervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operationsand effective collaboration.Requirement & SkillsProven work experience as a team leader or supervisorExcellent communication and leadership skillsOrganizational and time-management skillsA degree in Management or training in team leading is a plusDecision-making skillsExperience: 1 - 5 yearsJob Location: Work from homeSelection process:- HR round & Manager roundQualification: Any Graduate/Post GraduateWorking days: 6 working days (Sundays off)Shifts: 10:00am -7:00pmMandatory language: EnglishLaptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.Additional Compensation: If applicable, this will be decided on the basis of your designation
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Call Quality Analyst

MPACT

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Kharadi Pune
Call Quality
We have vacant of 10 Call Quality Analyst Jobs in Kharadi Pune Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Call Quality etc.JOB DESCRIPTION Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data. Uses quality monitoring data management system to compile and track performance at team and individual level. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call center staff. Provides feedback to call center team leaders and managers. Prepares and analyzes internal and external quality reports for management staff review. Perform other duties as assigned. KNOWLEDGE, SKILL SET & QUALIFICATIONS REQUIRED 2-3 years Call Center Experience Minimum 1 to 2 years as a Call Quality Analyst Bachelor Degree a plus Excellent verbal, written and interpersonal communication skills; Outstanding customer service skills and dedication to providing exceptional customer care; Must be self-motivator and self-starter; Focus on quality and customer service; Exceptional listening and analytical skills; Solid time management skills; Must be able to effectively deal with people at all levels inside and outside of the Company; Creative ability & writing proficiency; Ability to multitask and successfully operate in a fast paced, team environment; Must adapt well to change and successfully set and adjust priorities as needed; Must be proficient with Microsoft Office (intermediate Word, basic Excel)
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Quality Analyst

Riemen Solution Pvt Ltd

  • 1 - 2 yrs
  • Pune
Call Monitoring Quality Management
Quality Analyst: Listen to calls recordings and provide insight and solution to operational management to maximize the customer satisfaction. Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends. Identify and support other opportunities for quality improvement across the team. Develop materials and process documentation to support training as and when required. Documenting quality issues, performance measures and quality improvements for management reviews. Create quality score cards to track performance level. Sharing feedback and briefings to associates to improve their quality. Coordinating and facilitate call calibrations. Able to identify the Root cause and share observations with Operations.Added advantage: Should have knowledge on 7 QC tools. Must have a good knowledge on Excel. TNA/TNI/TTQ RAG analysis and BQM to identify bottom performers and support management.
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Jobs by Popular Location

Quality Analyst Team Lead

Riemen Solution Private Limited

  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Pune
Call Audit 7QC Tool Team Handinng Walk in
We are looking for 10 Quality Analyst Team Lead Posts in Pune, Maharashtra with deep knowledge in Call audit,,7QC tool,Team handinng and Required Educational Qualification is : Other Bachelor Degree
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Quality Check (Outbound Calling Process)

Haqdarshak Empowerment Solution Pvt.Ltd

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Pune
Good Communication Quality Check BPO Manager Voice Process Checker KPO Voice Quality Call Audit Work From Home
Job Function:? Identify the trends and have a deeper insight into the data while communicating with citizens? Conduct quality probes on the citizen application with a deep drill down, analyze different element while talking to the citizens and getting to the factors causing the problem and develop the solution? Do outbound calls to the citizen who have done the applications with our HD and collect the necessary information? Interact with citizens who call on the helpline and explain them various schemes and its benefits and resolve their queries and translate them into new applications? Do proof verification and validate the document uploaded on the portal? Generate reports based on the calling data and share insights with the operations team? High degree of product knowledge and service expertise with the latest update.Personal Attributes? Ability to manage high volumes of calls in multiple languages (at least two languages) and achieve the daily call target? Good analytical skills& detail oriented? Candidate should be tech-savvy Good communication skills, proficiency in excel with ability to generate reports & graphs, conversant with Gmail and google drive, basic knowledge of computers and proficient in writing professional emails? Preference will be given to candidates from BPO backgrounds or experience of working on telephony systemJob Location Preferably in Delhi, Bangalore & Pune
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