Call Quality Job Vacancies in Mumbai

We are looking for a highly motivated and results-driven B2B Sales Executive to join our dynamic sales team. The candidate will be responsible for generating new business opportunities by identifying potential clients, building strong relationships, and promoting the companys products or services to other businesses. This is a hardcore sales role that requires strong persuasion skills, resilience, and the ability to meet aggressive sales targets.Key responsibilities include prospecting and cold calling to identify potential B2B clients, scheduling meetings with decision-makers, presenting product or service offerings, and negotiating deals to close sales. The candidate will also maintain a healthy sales pipeline, follow up with leads, and ensure timely conversion of opportunities into revenue. Understanding client needs and providing customized solutions will be an important part of the role.The sales executive will collaborate with internal teams to ensure smooth onboarding of new clients and maintain long-term business relationships for repeat business and upselling opportunities. Regular reporting of sales activities, market feedback, and competitor analysis will also be required.The ideal candidate should possess excellent communication, negotiation, and presentation skills with a strong passion for sales. Prior experience in B2B or field sales, lead generation, and target-based environments will be highly preferred. This role demands a proactive attitude, self-motivation, and the ability to thrive in a fast-paced, performance-driven environment.

Job Title: Sales Executive / Sales ConsultantLocation: Mumbai (On-site / Hybrid as per requirement)Salary Range: 25,000 50,000 per month (Fixed) + Attractive IncentivesMinimum Monthly Sales Target: 5,00,000About Us:At Epic Infocus, we redefine luxury photography experiences from maternity andnewborn to weddings and events blending artistry with professionalism. We areexpanding our dynamic sales team with individuals who can represent our brand withexcellence, passion, and precision.Role Overview:The Sales Executive will be responsible for driving revenue growth by identifyingpotential clients, maintaining strong relationships, and ensuring seamless conversionfrom inquiry to booking. This role demands confidence, eloquence, and an exceptionalability to communicate value to high-end clientele.Key Responsibilities:Achieve and exceed the monthly sales target of 5,00,000 through consistent clientengagement and conversion.Conduct professional consultations with potential clients to understand theirneeds and recommend the best service packages.Follow up effectively with leads generated via digital platforms, WhatsApp, andwalk-ins.Maintain updated client data, sales reports, and conversion statistics.Collaborate closely with the marketing and operations teams to ensure a smoothclient experience from inquiry to delivery.Represent the brand with the highest level of professionalism and courtesy.Requirements:Education: Bachelors Degree (BBA, B.Com, BA, or equivalent from a recognizedIndian university).Experience: 13 years of experience in sales, preferably in luxury services,photography, events, or lifestyle segments.Language Proficiency: Excellent command over English (spoken and written).Fluency in Hindi and Marathi is a plus.Communication: Outstanding interpersonal and presentation skills with a client-centric approach.Sales Skills: Proven ability to convert leads into confirmed clients, handleobjections, and close high-value deals.Tech-Savvy: Comfortable using CRM systems, Excel, WhatsApp Business, andonline communication tools.What We Offer:Competitive base salary (25,000 50,000) + performance-based incentives.Opportunity to work with a premium photography brand and high-profile clientele.Continuous learning and growth within a creative and performance-drivenenvironment.Recognition-based rewards and quarterly performance bonuses.Ideal Candidate Persona:A confident, articulate, and ambitious individual who thrives in result-orientedenvironments, values relationships, and takes pride in representing

As a Tele Sales Officer, your main responsibility will be to make outbound calls to potential customers in order to promote and sell products or services. You will need to have excellent communication skills, a positive attitude, and the ability to work well under pressure. Additionally, you must be comfortable working in a fast-paced environment and meeting sales targets. Previous experience in telesales is preferred, but not required. If you are a motivated and goal-oriented individual, this may be the perfect opportunity for you.

We are looking for a dynamic and result-oriented Telesales Manager to lead our sales team. The role involves managing sales executives, setting sales targets, driving revenue growth, and ensuring excellent customer service.Key Responsibilities:Lead, motivate, and train the telesales team.Develop and implement sales strategies to achieve targets.Monitor performance metrics and prepare regular reports.Handle client queries and ensure customer satisfaction.Coordinate with management for campaign planning and execution.Salary & Benefits:Attractive base salaryMonthly incentivesAnnual performancebonus

Job Related Skills Proficient in Call center applications Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately Languages Known: English, Hindi, Marathi preferably Guajarati also

Key Responsibilities:Call Monitoring: Listen to and assess recorded or live calls to evaluate employee performance based on predefined quality metrics such as communication skills, adherence to scripts, compliance with regulations, and resolution efficiency.Feedback and Coaching: Provide constructive feedback to employees, highlighting areas of improvement and recognizing high-quality performance.Reporting: Compile and maintain reports on call quality assessments, track performance trends, and suggest areas for improvement.Compliance: Ensure that all calls comply with company policies, legal requirements, and customer service standards.Calibration Sessions: Participate in calibration sessions with team leaders and managers to ensure consistency in evaluation methods and expectations.Training Recommendations: Collaborate with the training team to suggest training programs for employees based on quality assessment outcomes.Continuous Improvement: Identify common issues in customer interactions and provide input to improve processes, scripts, and customer experience.Customer Satisfaction: Work closely with the operations team to ensure customer satisfaction and service level agreements (SLAs) are met or exceeded.Qualifications:Experience: 1 to 2 years in a similar Quality Control role, preferably within the BPO, banking sales, or sales sector.Skills:oStrong listening and analytical skills to evaluate calls accurately.oExcellent communication and feedback delivery.oProficiency in quality assessment tools and CRM systems.oAbility to work in a fast-paced environment and manage multiple tasks.

We are looking for 3 Tele Sales Officer Posts in Mumbai, with deep knowledge in Outbound Calling,Marketing Communication,Lead Generation,Call Quality,Staff Management,Cold Calling,Tele Marketing and Required Educational Qualification is : Higher Secondary, Advanced/Higher Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS etc.

Job Openings for 900 Tele-caller Jobs for Freshers in Patna,Delhi NCR,Delhi Roorkee Road, Haridwar,Mumbai Goa Highway, Ratnagiri,Mumbai Beyond Thane,Pune,Biharsharif, Nalanda,Bihari Colony, Bahadurgarh,Begusarai, Bihar,Samastipur, Bihar having Educational qualification of : Secondary School with Good knowledge in Call Quality,Telecalling Executive etc.

Required Quality Auditor for Malad locationQualification graduateMinimum 6 months experience requiredOffer salary 24 in hand 28 CTCImmediate joiner required

We have vacant of 04 Tele-Calling Associate Female Candidate. Jobs in Pune,Maharashtra Nagar, Mumbai.We're Searching Candidate outside Pune. Experience Required : 1 Year Educational Qualification : Higher Secondary Skill : Telecaller, Voice Specialist, Telecommunication Technician, Call Quality, Call Center,Customer Support. Required : Fluent English and Hindi. 16000 to 18000 Per Month.Interested Candidate Speak With The Employer. A.HussainMob. No. +91-9365887355

Urgent Hiring Call Quality AnalystQualification: Any GraduateExperience: 3 to 5yrsWorking Days: Monday to SaturdayLocation: Bandra BKCWork From OfficeSalary: Excellent Package for Right CandidatesJob Description:Listens to call recordings and provide insight and solutions to operational managementto maximize lead conversion and customer satisfaction.Performs call monitoring and provides trend data, quality reports, and feedback toDirector, concern department head.Monitor calls to ensure sales.Quality check about product knowledge, policies, and procedures, terms & condition.Meet with reporting head, Counsellor, Faculty and Trainers on actions plans.Provides focused quality audits and performance feedback to team leaders/supervisorsand managers for assigned teams within the timeframe guidelines, Create quality scorecards to track performance levelsIdentify and support other opportunities for quality improvement across the teamDocumenting quality issues of the call counsellor wise , performance measures andquality improvements for management review.Assists with development of the revenue center training .Models and shares best practices with team members with ability to receive feedbackand act when appropriate.

Making day to day callings, contacting individuals and pitching them the products details, product selling, lead generation, completing monthly targets, Dealing in several loans specially on business loan, the candidate should be skilled in business loan/ personal loan/home loan any of these products .

Hiring for 10 Tele Marketing Executive Jobs in Bhandup West Mumbai Suburban, Maharashtra,Conveyancer,Communication Skills,Sales Executive,Computer Operator,Call Quality, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Conveyancer,Communication Skills,Sales Executive,Computer Operator,Call Quality etc.

Dear Candidate,Greetings from CallarityWe are hiring for Quality Analyst Profile in our growing company.Location - WFO (Address): 307, Callarity Pvt Ltd, Cresent Business Square, Opp Gundecha Enclave, Kharani Road, Sakinaka,Andheri east, MumbaiDesired Profile:Someone who speaks and Understands English, Hindi fluently.Should have a good command on BPO Operational skills.Should have good knowledge of Excel to make reports in reference to performances.Min. 1 year of experience as Quality Analyst.Should be ready to join as per specified Roles and Responsibilities:Good Knowledge of Audit and Evaluation function.Ability to handle pressure and a natural go getter.Ability to lead associates and drive Quality culture.Understanding of the Business situation and capability to address issues.Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill.Must be able to conduct audits for trainees during training and OJT (over and above floor audits). Driving quality initiatives in the team.Handle Call Audits and Call Center Quality.Responsible for Audit Accuracy & Quality Improvements.Candidate should have excellent problem solving capabilities and lateral thinking skills.

Highlighting problem areas in the process Identifying fatal errors and non fatal errors & take corrective/ preventive action.Giving feedback and improving their performance Responsible for quality targets and meeting deadlines.