Team Manager Operations Job Vacancies in Delhi

Set Monthly weekly targets of team memberGenerate revenue from teamleave managementYou will pitch about PagarBook desktop solution on field to customers You will explain the benefits of PagarBook desktop solution to customers Better and Easier accessibility, also available on mobile web Access to rich reports which gives you business knowledge, spend Unlimited free upgrades for a year Bulk update features Expense management The users can register on the desktop for a free trial for 7 days first Sales associate would convert the customer into a paid customer

Designation: Deputy manager- Tele callingExperience: 4-6 Years (Need 2 years exp in Team handling)Duties and Responsibilities:Motivating and inspiring the team to surpass their potential.Improving the team and facilitating the communication among the members of team.Exceeding and meeting departmental objectives, including conversion targets, and lead generation.Creating sense of ownership within the employees and resolving employee issues, if any.Encouraging, supporting, and motivating actively ones peer team.Looking constantly for development as well as continuous improvement for the entire team.Monitoring, organizing, and coaching team on a day-to-day basis.Communicating the companys purpose, core values, vision to the front employees.Ensuring that the employees follow their schedules properly as designed.Striving for new ways continually, to increase the opportunities of sales.Handling escalated calls, complaints, questions, and queries as necessary.Facilitating cross-functional communication within employees for improved working condition.Creating a conducive work environment for all the call centers employees.Carrying out team meetings and actively participating in the monthly and weekly meetings.Documenting general reports on each team members performance and targets as well as ensuring that they exceed the targets.Skills and SpecificationsStrong knowledge of Database/MIS ManagementStrong knowledge of customer care techniques and processes.Well versed with MS Office especially MS Excel functionsExceptional analytical and listening skills.Ability to operate well in a call center team environment.Familiarity with several voice-logging systems and tools.Keenness and flexibility to work extended hours.Natural flair for coaching, motivating, and interacting with people.Experience in call center activities.

Responsible for team's targetGenerate revenue You will explain the benefits of PagarBook desktop solution to customers Better and Easier accessibility, also available on mobile web Access to rich reports which gives you business knowledge, spend Unlimited free upgrades for a year Bulk update features Expense management The users can register on the desktop for a free trial for 7 days first Sales associate would convert the customer into a paid customer

Hi All, Great Opportunity to work with leading BPO firm!!Please see below positions for Gurgaon Location (100% onsite):Human Resource Manager- 5+ yearsInterested can share their resumeNotice Period: 15 - 30 Days or Immediate Joiners.References are highly appreciated.Thanks,FindExcellence