19

Call Center Operations Job Vacancies in Delhi NCR

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.
View all details
  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Telecommunication BPO Sales Call Center Telesales Loan Operations Loan Syndication Customer Focus
As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures
View all details

International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
View all details

General Manager Operations

Stallion Brothers Automotive Pvt Ltd

  • 8 - 14 yrs
  • 11.0 Lac/Yr
  • Naraina Delhi
BPO Operations Domestic BPO Domestic Sales Domestic Call Center Sales Process Insurance Marketing
Looking of General Manager Operations Must be good in handling the team span of 250+Work experience. Minimum 8 to 12 years.Only BPO background sales or insurance process
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rohini Sector 3 Delhi
Customer Care International BPO Voice Process International Voice International Voice Process BPO Operations BPO Voice Call Center Good Communication Skills
Hurry up! Need fresher candidate for USA loan process if you are interested then let me know you can earn very good amount of money. you will get instant money after approval. Good English speaking skill is must. Direct hiring from company, No job charges. Kindly only apply for this job if you live nearby Rohini Delhi.
View all details
  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Noida
Team Building Call Monitoring Call Quality BPO Operations Voice Process BPO Non Voice BPO Call Center
Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.
View all details
Outbound Calling BPO Voice BPO Operations International Voice Process Call Center Good Communication Skills International BPO Voice Process Customer Care International Voice BPO Sales International BPO
Votiko Solutions Private Limited - Fostering Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Step into the world of Votiko Solutions, a pioneer in the BPO industry and synonymous with the best call center experience. Beyond our commitment to customer engagement, we prioritize individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your path to success becomes our collective journey.Job Overview: As a Call Center Executive, you wield influence in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a catalyst for success in a dynamic work environment.email resume on:- hr@votiko.com ,call on 9558493605
View all details

Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
View all details
  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon
Telecommunication Call Center Executive Telesales Executive Outbound Executive Telecalling Executive Call Center Operations
Job Title: Background Verification AnalystLocation: Sohna Road, Gurugram, Haryana (On-site)Freshers and 12th pass can apply. Training will be provided. No prior experience required .Shift Timing : 10 am - 7 pmLight workload , No targets , No sales , No customer support Contact HR directly only on whatsapp : 8860596592Company Overview:CKB is your premier partner in career success, specializing in serving high-profile clientele with a comprehensive suite of career guidance and placement services. Our mission is to bridge the gap between academic achievement and professional excellence.Position Overview:We are seeking a dedicated Background Verification Analyst to join our team. This role involves conducting verification calls to confirm details with businesses, accurately recording and reporting findings, and maintaining confidentiality while handling sensitive information. Key Responsibilities:Conduct verification calls to businesses to confirm details.Accurately record and report findings.Maintain confidentiality and handle sensitive information with discretion.Requirements:12th pass, undergraduate, or graduate.Strong communication skills.Attention to detail.Ability to work independently and efficiently.Benefits:Salary: 10,000 - 15,000 per month.6 months probation period.ESIC benefits after completing probation.Laptop and headset provided if employed for more than a year.Promotion after 6 months Monthly vouchers and gift cardsAPPLY NOW !!!!!!
View all details
Call Center Executive Customer Relationship BPO Executive BPO Operations Domestic BPO Voice Process Executive Call Coordinator BPO Non Voice Chat Support Executive Chat Support Chat Process Chat Process Executive Customer Associate Customer Care Cons
Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven
View all details

BPO Executive

Xiphi Insights Pvt. Ltd.

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Gurgaon
BPO Operations Call Center Executive BPO Executive Calling Executive Call Center Operation BPO Telecaller
We are looking for Call Center Executive. Fluent in English, Hindi and Punjabi.Handling inbound and outbound customers.Addressing inquiries and resolving issues.
View all details
  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Operations Executive International Call Center
Hiring for 3 Hiring for Operations Executive in Gurgaon Jobs in Gurugram / Gurgaon, Haryana,International Call Center, for Fresher , Required Educational Qualification is : Other Bachelor Degree with Good knowledge in International Call Center etc.
View all details

Deputy Manager- Tele Calling

hirekaro global Services

  • 4 - 6 yrs
  • 5.0 Lac/Yr
  • Delhi
Team Coordinator Call Center Manager Telecaller Team Manager Operations Team Management Skills Tele Sales
Designation: Deputy manager- Tele callingExperience: 4-6 Years (Need 2 years exp in Team handling)Duties and Responsibilities:Motivating and inspiring the team to surpass their potential.Improving the team and facilitating the communication among the members of team.Exceeding and meeting departmental objectives, including conversion targets, and lead generation.Creating sense of ownership within the employees and resolving employee issues, if any.Encouraging, supporting, and motivating actively ones peer team.Looking constantly for development as well as continuous improvement for the entire team.Monitoring, organizing, and coaching team on a day-to-day basis.Communicating the companys purpose, core values, vision to the front employees.Ensuring that the employees follow their schedules properly as designed.Striving for new ways continually, to increase the opportunities of sales.Handling escalated calls, complaints, questions, and queries as necessary.Facilitating cross-functional communication within employees for improved working condition.Creating a conducive work environment for all the call centers employees.Carrying out team meetings and actively participating in the monthly and weekly meetings.Documenting general reports on each team members performance and targets as well as ensuring that they exceed the targets.Skills and SpecificationsStrong knowledge of Database/MIS ManagementStrong knowledge of customer care techniques and processes.Well versed with MS Office especially MS Excel functionsExceptional analytical and listening skills.Ability to operate well in a call center team environment.Familiarity with several voice-logging systems and tools.Keenness and flexibility to work extended hours.Natural flair for coaching, motivating, and interacting with people.Experience in call center activities.
View all details
  • 2 - 7 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Process Handling Communication Skills Reservation Travel Consultant Operation Executive CRS Key Skills Call Center Walk in
Efficiencies to work long working hours (like as 10 to 11 Hrs.)Excellent knowledge of computer reservation process and MS Office.Shall be responsible for booking of Hotels/Flights/ Transportation as per the schedule sharedTo maintain the CRS on daily basis
View all details

Customer Support

SMARTMOVESS

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Noida
Non Voice Customer Care Customer Service Operations After Sales Service Product Support Customer Agent Customer Associate Customer Care Executive Feedback Call Center Agent Females Telecaller Telesales Executive Retention Executive Sales Agent Busine
Urgent Hiring for Customer Care, Telecaller, Females Customer Voice Process, Backend, Blended, Chat, Email, retention, Sales, Us and Domestic Hiringsalso Hiring for Ppc Exec , Bde in Noida Mncs salary 10k - 22k plus Incday Shiftsbulk Incentivestelephonic and F2f Rounds Same Day get the Offer to Join Immediatelyshare Cv
View all details
  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gurgaon
Human Resource Manager HR Manager HR Officer HR Manaement
Hi All, Great Opportunity to work with leading BPO firm!!Please see below positions for Gurgaon Location (100% onsite):Human Resource Manager- 5+ yearsInterested can share their resumeNotice Period: 15 - 30 Days or Immediate Joiners.References are highly appreciated.Thanks,FindExcellence
View all details
  • 5 - 10 yrs
  • 7.0 Lac/Yr
  • Noida
Operations Coordinator BPO KPO Customer rnCare Call Center Work From Home Walk in
OVERVIEW OF ROLEA Team Assistant works collaboratively with the assigned Indian based Production Team/Teams and anAustralian based Client Service Coordinator to attend to all necessary client service and administrativerequirements relating to the portfolio of clients those teams are responsible for.A Team Assistant must have excellent verbal and written English communication skills as a large component ofthe role relates to dealing with the administrative component of all client workflows.A Team Assistant must have exceptional organisational skills as they are required to balance and managemultiple important Administrative tasks at one time.A Team Assistant provides a single point of contact for all client administrative matters relating to a portfolio ofclients linked to one of our operating locations.In performing their role a Team Assistant must always be strive to deliver excellent team and client service.While operating as part of a team, a Team Assistant takes direction of operating procedures from the Director Admin & Finance and Director Operations to ensure all Team Assistants operate in a consistent manner.KEY RESPONSIBILITIESTEAMProvide team support and client administrative assistance to the assigned Indian Production Team/Teams and anAustralian Operating Location/Locations working collaboratively with the Australian based Client ServiceCoordinator. Tasks include but are not limited to: Maintaining client database including additions, deletions and changes as needed, Dealing with all client correspondence, including responding as required, Monitoring workflow and workflow system, Monitoring performance to agreed weekly workflow outcomes, Scheduling annual work to meet client needs and achieve efficient resource management, Preparing checklist of information, Reviewing and checking client documents, Preparing the first draft of a job budget, Preparation of Engagement Letters and Final Packs for clients,
View all details
BPO Inbound Process Customer Service Computer Operations Voice Process KPO Outbound Process Chat Process Sales Billing Telecalling Call Center Work From Home
Job description:-1+ yrs of experience in International Telecom/Travel/Banking/Insurance in any premium Telco Domestic CHAT process OR 1+ yrs of Telecom International VOICE experience.Required Candidate profile:-Candidates with Telecom Billing/Sales Handling & Customer Service are preferred. Good English speaking skills & computer knowledge required. Should be ready for Rotational shifts. HSC passed/Graduation/Post-Graduation can apply.
View all details
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Communication Skills
Hiring for 962 Back Office Officer Jobs in Delhi,Gurgaon,Faridabad,Jaipur,Lucknow,Kanpur,Indore,Ambala City,Jankipuram, Lucknow,Patna City, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Data Management,Time Management,Staff Management,Community Development,Organizational Management,Communication System,Public Speaking,Call Center,Computer Operations,Recruitment Development,Communication Skills etc.
View all details
BPO BPO Executive Voice Process International BPO BPO Operations BPO Call Center Customer Associate Customer Relationship Sales Customer Care Work From Home
Urgently Hiring Customer Care Executivean Opportunity to Make Career with India's Leading Medical Grouprequirementsexperience in Sales/marketing/bpo Preferredshould have Excellent English Communicationshould have Excellent Sales Skillsability to Interact with Customer On Callable to Do Sales On Callsshould have Excellent Customer Service Skillsjob Location: Vatika Mindscapes, Badarpur Border, Near Sarai Metrooffering Best Salary in Industry Plus Attractive Incentivespermanent Onroll Job with Pf & Medical Insurance
View all details

Looking For Assistant Manager

Scinext Group Skills & Technology Private Limited

Back Office Coordinator Back Office Executive Back Office Incharge Back Office Operation Executive Back Office Manager Back Office Computer Operator Back Office Processing Call Center Executive Call Coordinator BPO Executive BPO Operations Domestic B
Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation
View all details

Kotak Bank-deputy Manager (full Time)

Scinext Group Skills & Technology Private Limited

Data Entry Operator Back Office Executive Back Office Coordinator Data Entry Clerk Call Center Executive Computer Operator Digital Marketing Receptionist Cum Computer Operator Warehouse Supervisor Warehouse Operations Delivery Boy
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
View all details

Assistant Manager

Scinext Group Skills & Technology Private Limited

Computer Operator Telecaller Office Assistant Back Office Executive Data Entry Operator Back Office Computer Operator Back Office Operation Executive Verification Executive Call Center Executive
Axis Bank_Post-Asst ManagerSalary- 35000/-Process:- Application Online AssessmentLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 120-Days campus training in Jaipur Rajasthan with 5000 Stypn every month will begin.After completing the 120-day campus training at NIIT University of BFSI , the candidate will start 90 days internship at Axis Bank , internship salary 25000/- for 3 month . At this time, the candidate will start receiving salary. After the internship,You are eligible if: Your age is less than 35 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply*You are not eligible if: You have a relative working at Axis Bank in accordance to the relative hiring policy of the Bank. You have been subjected to any disciplinary proceedings by your previous employer(s) at any time You have been convicted under any criminal statutes or consumer forums Any legal action is pending or proposed to be initiated against youJob Location will be Home State Only
View all details