Customer Service Associate Jobs For 12th Pass Freshers

We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.

Key Responsibilities:

- Assist Customers: Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.

- Problem Solving: Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.

- Maintain Records: Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.

- Follow Up: Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.

- Collaborate with Team: Work closely with other team members to share insights and improve customer service processes.

Required Skills and Expectations:

- Communication Skills: Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.

- Customer Focus: A strong desire to help customers and resolve their issues in a timely manner is important.

- Problem-Solving Skills: Ability to think critically and find solutions to customer problems is crucial.

- Team Player: Willingness to collaborate with colleagues and contribute to a positive team environment.

- Adaptability: Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.

No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.

• Experience

  0 - 6 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), Health Insurance, ESI, 5 Working Days, Two-way Cab