Process Leader Job Vacancies in Delhi NCR

We are looking for a dedicated and motivated female Tele Caller to join our team in Janakpuri, Delhi. This is a full-time position suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.The Tele Caller will focus on communicating with potential customers to promote our products and services. You will play an essential role in reaching out to customers and helping them understand our offerings.Key Responsibilities:1. Make Outbound Calls: You will make calls to potential clients, introducing our products and services, and engaging them in conversation.2. Follow-up on Leads: After the initial call, you will follow up on leads to answer questions, provide information, and encourage purchases.3. Maintain Customer Records: You will keep accurate records of customer interactions, updating databases with relevant information to help our sales team.4. Achieve Targets: You will work towards meeting daily and monthly call and sales targets to contribute to the team's overall success.5. Provide Feedback: Share customer insights and feedback with the team to improve our services and communication strategies.Required Skills and Expectations:Candidates should possess strong communication skills, a positive attitude, and the ability to engage effectively with customers. You should be detail-oriented, organized, and able to handle multiple tasks efficiently. Previous experience in a similar role is a bonus but not mandatory, as we will provide training. A willingness to learn and grow in a dynamic environment is essential.

Urgent Hiring - Team Leader (Personal Loan)We are hiring experienced candidates for the position of Team Leader - Personal Loan. Job Location: Noida Experience Required: Minimum 1 year in Personal Loan Sales / Team Handling Position: Team Leader Salary: 15,000 - 30,000 + Attractive Incentives Male & Female both can applyJob Responsibilities:Handle and manage personal loan sales teamGuide executives to achieve targetsGenerate leads and maintain customer relationsSupport team in daily sales activitiesMaintain reporting and performance trackingRequirements:Good communication skillsLeadership and team handling experienceBasic knowledge of personal loans and banking processTarget-oriented mindset Interested candidates can message immediately. Limited openings - Apply fast!

Educate the operator about Kaizen, Shop Floor Losses, and Poke Yoke etc. Production planning, manpower planning, scheduling To ensure that all necessary aids to the production are available for smooth functioning of the Weld shop (Man, Machine, Method &Material) Ensuring safety measures in day to day working in the department. To initiate Kaizen activities in the department. Maintaining 5-S and to Train, Guide and Motivate personnel along with maintaining discipline on shop floor.

On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers productivity Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with product field FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments

Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.

Looking for a driven Male Telesales Executive to join our remote team! We offer:Competitive salary and benefitsAttractive incentives and bonuses for top performersResponsibilities:Generate leads and close sales over the phoneOutbound and InboundBuild strong relationships with clientsAchieve and exceed sales targetsLocation : Near Janakpuri East Metro , DelhiQualifications:Excellent communication and interpersonal skillsStrong work ethic and ability to work independentlyPrior sales experience preferredIf you're passionate about sales and thrive in a remote work environment, we encourage you to apply!

Job Openings for 30 Customer Care Executive Jobs for Freshers in Noida,English Communication Trainer,Outbound Voice Process,Quality Assurance Leader,Leadership Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in English Communication Trainer,Outbound Voice Process,Quality Assurance Leader,Leadership Skills etc.

The primary role of an Operations Executive is reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize companys processes.They must ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits.

Requirement for Tele Sales Executivesales Processinbound Processoutbound Processinsside Salestelesales

Eligibility:--Any Bachelor Degree-Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper team leader in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.

Hiring For AT&T TELECOM US SALES PROCESS VOICE PROFILEPosition : Sales Executive, Team Leader And Voice TrainerOpen To Part Timers: NoVoice/Non-Voice : VoiceDepartment: SalesShift Type: 9 HrsFixed Shifts: Night ShiftsWeekends Off : Rotational OffsWork Description:Responsible For Taking Inbound Calls From Customers And Piching Them Plans We Have.Job Responsibility:1. To Achieve Targets2. Experience In Hardcore Selling3. Should Have Good Convincing Power4. Would Be Required To Handle Customer Grievance5. Should Be Comfortable With Shifts Timing6. High Level Of Patience Is RequiredOther Skills:1. Problem Solver2. Communicator3. Attention To Detail,Ability To Research4. Basic Technical Knowledge5. Motivator And Always Encourage The TeamSkills:Communication: ExcellentTyping Speed: GoodEducation Qualifications:Graduate/PG: NAUG -Regular College: NAOther Courses : NACompensation (Rs/Month)Salary: As Per Industry StandardsFood Complimentary: YESPerformance Incentive: YES (Unlimited)Eligibility Criteria:Max Age Of The Candidate: 35Work Experience (Months): 0.6-5 YearsSpecific Knowledge: Sales

Outbound Sales Process Managing Leads targets of Sales Agents to include motivating, recognizing and rewarding, coaching, training and problem solving. Assist Team Members with development, process improvement, analysis and implementation of efficiency or quality initiatives. Monitor resource utilization & performance Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Achieve stretched targets and be able to take decisions and manage complex/ difficult conflict situations with either customers or employees. Graduation Mandatory with 3+ years of Sales / outbound Experience.Upto 32 K CTC + Unlimited incentives. Shuttle service (Transport) from Metro Station6 days working 9:30 am 6:30 pm (Mon- Sat)