Team Leader Job Vacancies in Mumbai

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

We are looking for a dedicated Team Leader to manage our team in Andheri East. The ideal candidate will have 3 to 4 years of experience and a degree in B.A. or B.Com.**Key Responsibilities:**- **Team Management:** Oversee daily operations and ensure that team members work efficiently towards their goals. Provide guidance and support to enhance productivity.- **Performance Monitoring:** Regularly assess team performance through key metrics and feedback. Use this information to identify areas of improvement and celebrate achievements.- **Training and Development:** Conduct training sessions for new and existing team members to enhance their skills and knowledge. Foster a culture of continuous learning.- **Conflict Resolution:** Address any disputes or challenges within the team promptly and fairly. Promote a positive working environment through effective communication.- **Reporting:** Prepare and present regular reports on team performance to upper management. Highlight successes and roadblocks to improve processes.**Required Skills and Expectations:**- Proven leadership skills with the ability to motivate and guide a team effectively.- Strong communication skills to facilitate clear dialogue among team members and management.- Analytical thinking is essential to assess performance data and make informed decisions.- Proficiency in using software tools for project management and reporting.- A proactive attitude and the ability to handle stressful situations with composure.- A degree in B.A. or B.Com is mandatory, with preference for candidates with relevant experience in a similar role.

We have a job opening for agency partner in insurance sector.Company kotak Mahindra life insurance.Work from home/ office Both options available.If you interested send me your updated resume here.

We are seeking a Sales Senior Team Leader with 6 to 12 years of experience to join our team in Andheri East. This full-time role requires a dedicated leader who can manage and motivate a sales team to achieve targets and drive growth.**Key Responsibilities:**- **Lead a Sales Team:** Oversee a team of sales representatives, providing guidance, support, and motivation to meet sales goals and improve performance.- **Set Sales Targets:** Establish and communicate clear sales objectives for the team, ensuring they align with overall business goals and strategies.- **Monitor Performance:** Regularly review team performance metrics and sales reports to identify trends, challenges, and opportunities for improvement.- **Training and Development:** Conduct training sessions to enhance the skills of team members, focusing on product knowledge, sales techniques, and customer service.- **Cultivate Client Relationships:** Build and maintain strong relationships with key clients, ensuring a deep understanding of their needs and preferences.- **Collaborate with Other Departments:** Work with marketing and product development teams to align sales strategies with marketing campaigns and new product launches.**Required Skills and Expectations:**The ideal candidate should have strong leadership and communication skills to inspire and engage the team. A proven track record in sales with the ability to create effective sales strategies is essential. Experience in coaching and developing team members is crucial, along with a high level of proficiency in analyzing sales data to make informed decisions. Candidates should be proactive, results-oriented, and possess excellent problem-solving abilities.

*Were Hiring Operations Manager (Ambernath Location)* Location: Ambernath Positions Available: 2 Qualification: Diploma / B.Tech in Mechanical or Civil Engineering Experience: 46 Years Salary: 3.5 4 LPA (as per experience) Preference: Local Candidates (Male/Female) Role Overview: As an Operations Manager, you will lead daily business activities, streamline workflows, manage budgets, and ensure smooth service delivery. This role demands strong leadership, problem-solving, and coordination skills to align operations with organizational goals. Key Responsibilities: Optimize workflows, procedures & systems for efficiency Manage day-to-day operations with quality & cost-effectiveness Monitor budgets & control expenses Hire, train & mentor staff to meet KPIs Collaborate with leadership to achieve targets Ensure compliance with industry & safety standards Coordinate with vendors, suppliers & external partners Lead and motivate teams effectively Skills Required: Strong analytical & decision-making ability Excellent project management & organizational skills Effective communication (verbal & written) Critical thinking & creative problem-solving Strong leadership & interpersonal skills --- Join us in Ambernath and grow with a dynamic team!

Job Title: HR Team LeaderExperience: - 4-6 years agency recruitment experienceLocation: Goregaon, Mumbai Near to Ram Mandir StationPosition Overview:We're hiring an experienced HR Team Lead to manage our recruitment team and drive talent acquisition efforts. The ideal candidate has 4-6 years of agency recruitment experience and a proven track record in team management.Roles & Responsibilities:- Lead and manage the Non IT Recruitment team- Develop recruitment strategies to attract top talent- Conduct interviews and screenings- Collaborate with hiring managers- Utilize various recruitment channels- Manage end-to-end recruitment process- Vendor and Client Management Experience- Maintain recruitment data and metrics- Stay informed about industry trendsQualification & Skills - Bachelor's degree in HR or related field- Team Handlin Experience Should be Must- Strong communication skills- Proficiency in MS Office and recruitment tools

Material & Analysis to manage and guide a team responsible for evaluating, testing, and analyzing materials used in automotive manufacturing. The role demands strong leadership, technical expertise in material science, and the ability to ensure compliance with industry standards while driving innovation and efficiency in material usage.Key Responsibilities:Lead and supervise a team of material engineers and analysts.Plan, coordinate, and monitor material testing activities for metals, polymers, composites, and advanced materials.Conduct failure analysis, durability studies, and performance evaluations of automotive components.Ensure compliance with ISO, ASTM, IATF, and other relevant industry standards.Prepare detailed technical reports and present findings to management and crossfunctional teams.Collaborate with R&D, design, procurement, and production departments to support new product development and material feasibility studies.Drive costeffective material solutions and process improvements without compromising quality or safety.Maintain laboratory equipment, ensure accurate data collection, and implement best practices in testing and analysis.Qualifications:B.E./B.Tech/M.Tech in Materials Science, Metallurgy, Mechanical Engineering, or related field.6 To 10 years of experience in material testing, analysis, or automotive manufacturing.Strong knowledge of material properties, automotive standards, and testing methodologies.Proficiency in analytical tools, laboratory instruments, and statistical software.Proven leadership skills with experience in managing technical teams.Preferred Skills:Exposure to advanced materials such as lightweight alloys,Knowledge of Lean Manufacturing, Six Sigma, and Industry 4.0 practices.Strong communication and presentation skills for technical and non technical stakeholders.What We Offer:Opportunity to lead material innovation in the automotive sector.Collaborative work environment with exposure to global projects.

Job Title: Travel Sales Leader / ManagerCompany: Samyati Tours & TravelsQualification:Graduate from any disciplineDegree or Diploma in Travel & Tourism is mandatoryExperience:36 years of experience in travel salesMinimum 12 years of experience in a team leadership or managerial roleJob Responsibilities:Lead and manage the sales team at Samyati Tours & Travels to achieve sales targetsHandle sales of Domestic & International tour packages, air tickets, hotels, visas, and holiday productsTrain, guide, and motivate the sales team for better conversions and performanceDevelop customized travel itineraries as per client requirementsMaintain strong relationships with customers, corporate clients, and travel partnersEnsure high customer satisfaction and repeat businessCoordinate with operations, ticketing, and accounts departments for smooth executionTrack daily, weekly, and monthly sales performance and prepare MIS reportsImplement innovative sales strategies to grow revenue and brand presenceSkills & Requirements:Strong knowledge of travel & tourism industryExcellent communication, negotiation, and leadership skillsAbility to close high-value travel dealsExperience with CRM, GDS, and MS OfficeTarget-driven with problem-solving mindsetWhy Join Samyati Tours & Travels:Growing and reputed travel companyFriendly and professional work environmentOpportunity for career growth and leadershipAttractive salary + performance-based incentives

Key Responsibilities:1. Assist team members with daily tasks: Help team members with various tasks to ensure smooth operation.2. Collaborate with team members: Work together with team members to achieve common goals.3. Maintain cleanliness and organization in the workspace: Keep work area tidy and organized to enhance productivity.4. Follow instructions from supervisors: Listen to and carry out instructions provided by supervisors to complete tasks efficiently.5. Provide support to customers: Assist customers with inquiries or issues to ensure a positive experience.Required Skills and Expectations:- Ability to work well in a team: Must be able to collaborate effectively with colleagues.- Good communication skills: Clear communication is essential when interacting with team members and customers.- Attention to detail: Must pay attention to small details to ensure accuracy in tasks.- Willingness to learn: Openness to learning new tasks and adapting to different situations.- Punctuality: Must arrive on time for shifts and meetings to ensure continuity in work.

This Sales Leader position in Mumbai, India requires a Graduate with 2-8 years of experience in sales. Key responsibilities include leading the sales team, setting sales targets, developing strategies, and overseeing the sales process. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in achieving sales targets. The Sales Leader should be able to motivate and mentor the sales team to drive results and meet business objectives. Additionally, the candidate should have a deep understanding of the sales process, market trends, and customer needs to develop effective sales strategies. The Sales Leader will be responsible for analyzing sales data, identifying opportunities for growth, and ensuring customer satisfaction. This role requires effective collaboration with cross-functional teams and a results-driven approach to achieve sales targets.

Job Summary:We are looking for a dynamic and results-driven IT Sales Team Leader to manage and lead our sales team. The ideal candidate will have strong experience in IT hardware/software sales, team management, and achieving monthly revenue targets.Key Responsibilities:Lead, guide, and motivate the IT sales team to achieve individual and team sales targets.Manage daily sales operations including cold calling, lead generation, and client follow-ups.Build and maintain relationships with IT partners, resellers, and end customers.Support the sales team with negotiations, pricing, and closing deals.Train new team members on products, processes, and sales strategies.Monitor team performance using KPIs and prepare weekly/monthly sales reports.Work closely with the marketing and operations teams to improve lead quality and conversion rates.Identify new business opportunities and contribute to business growth strategies.Ensure customer satisfaction and maintain long-term client relationships.Required Skills & Qualifications:46 years of experience in IT sales (hardware/software/networking products preferred).Minimum 12 years of experience in leading or supervising a sales team.Strong knowledge of IT products (firewalls, switches, servers, licenses, networking equipment).Excellent communication, leadership, and negotiation skills.Ability to work under pressure and achieve sales targets.Proficiency in CRM tools, MS Office, and email communication.Education:Bachelors degree in any field (Technical background is a plus).Working Hours:Working days, Monday to SaturdayOffice time : 11:00 am to 8:00 pm IST

Job Title: Loan Team LeaderLocation: MumbaiDepartment: Sales / Loan DivisionReporting To: Branch Manager / Sales HeadJob Summary:The Loan Team Leader is responsible for managing a team of loan executives/DSAs to achieve business targets for Personal Loan, Business Loan, Home Loan, LAP, and Credit Card products. The role involves training, motivating, and monitoring the sales team to ensure maximum productivity and quality sourcing.Key Responsibilities:Lead, guide, and motivate the loan sales team to achieve monthly disbursement targets.Generate leads and manage sourcing through field visits, telecalling, and referrals.Train team members on loan products, eligibility criteria, and documentation.Coordinate with banks/NBFCs for file login, approval, and disbursement.Maintain strong customer relationships and ensure high conversion rates.Monitor team performance and submit daily/weekly sales reports.Ensure compliance with company and bank policies.Required Skills & Qualifications:Graduate in any discipline (BBA, B.Com preferred).Minimum 24 years of experience in loan sales (team handling experience preferred).Good communication and leadership skills.Strong knowledge of loan products and DSA processes.Target-driven and result-oriented approach.Basic computer knowledge (MS Excel, Email).Salary: Fixed + Incentives (Based on performance and disbursement)

1. Proficient in using smartphones.2. Possess basic knowledge of banking risk control.3. Aspire to start their own business and have ambition.4. Have a network of contacts and many friends.

ResponsibilityMonitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.

You are looking for work from home opportunity, so this is the right platform for you This is a women-based communityWe have multiple profiles available hereAdvisor, Recruiter, Team leader and Project leader. Earning potential: 12k - 25k per monthTiming: 3h - 4h (flexible) Requirements----Name: Age: 18+Education: Any degreeState:Candidates should be Freshers, Experienced, Housewives, Students. If you are interested, please contact here immediately... WhatsApp 9999231767Note: We need serious, passionate and motivated candidates who can grow with us.

Job objective:1.Financial Compliance: Execute and oversee statutory audit, tax audit, and ensure adherence to GST regulations and compliance with Accounting Standards.2. Book-keeping and General Ledger: Ensure accurate and timely book-keeping for general ledgers, accounts payables, accounts receivables, and banking transactions. Conduct regular inter-branch and inter-company reconciliations.3. Month-end Closure: Participate in the monthly closure of books of accounts according to prescribed guidelines and deadlines.4. Treasury and Forex Management: Manage treasury operations, including foreign exchange risk management, and recommend booking of forward contracts as necessary.5. Internal Control and Accuracy: Enhance internal control measures to improve accuracy in financial entries and reports.6. Accounting System Management: Implement, update, and maintain accounting systems and processes to meet evolving business needs.7. Revenue Reconciliation: Reconcile revenue statements and proactively identify discrepancies.8. Cost Control: Work on cost control measures to optimize financial performance.9. Payroll management: Ensure on-time payroll in compliance with statutory requirements.Responsibilities:1. Supervision of Book-keeping: Oversee daily book-keeping activities, ensuring accurate entries for general ledgers, accounts payables, accounts receivables, and banking transactions.2. Inter-Branch/Inter-Company Reconciliation: Perform periodic reconciliations between branches and companies to ensure financial accuracy.3. Monthly Provisions and Reconciliations: Review and validate working papers related to monthly provisions, prepaid items, unbilled revenue, and reconcile bank statements.4. Forward Contracts Management: Review and maintain forward contracts booked with bankers, ensuring appropriate accounting entries are made.5. Forex Risk Management: Keep a daily watch on forex market movements, liaise with bankers, and recommend booking of forward contracts to mitigate risks.6. GST Reconciliation: Oversee GST reconciliation statements and collaborate with stakeholders to ensure accurate GST credits are reflected on the GST portal.7. Ad-Hoc Assignments: Execute any ad-hoc assignments as directed by the management to support the financial goals of the organization.Qualifications & Requirements1. Qualified Chartered Accountant (CA)2. 5+ years of experience in accounting and taxation post qualification, with at least 1 years in a supervisory or managerial role3. Strong understanding of Indian accounting and taxation principles and practices4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6. Proficiency in Microsoft Office Suite7. Willingness to work mid shift to support business needsShare resume on minakshi.shettigar@epicentertechnology.com

Job DescriptionPosition: General Manager RestaurantLocation: Churchgate MumbaiExperience: 12 - 18 YearsEmployment Type: Full-timePosition OverviewWe are seeking a dynamic and entrepreneurial General Manager who can take complete ownership of our restaurant operations and build the business from the ground up. The ideal candidate will have experience working with a South Indian food chain, strong leadership skills, and the ability to set up systems, drive profitability, and deliver exceptional guest experiences.Key Responsibilities* Take full ownership of restaurant setup, operations, and profitability.* Recruit, train, and lead a high-performing team to achieve operational excellence.* Oversee day-to-day functions including dining, kitchen, and service standards.* Manage vendor relationships, supply chain, and procurement efficiently.* Maintain top-notch food quality, hygiene, and customer service.* Plan budgets, monitor financial performance, and implement cost-control measures.* Execute marketing and promotional initiatives to build brand visibility.* Establish effective systems, processes, and culture to enable scalability.Qualifications & Experience* Bachelors degree in Hotel Management or related field (preferred).* 12 - 18 years of proven experience in chain of restaurant management, experience in south Indian food chain will be an added advantage.* Entrepreneurial mindset with the ability to treat the business as their own.* Strong vendor management and supply chain expertise.* Financial acumen and hands-on approach to operations and problem-solving.* Excellent leadership, communication, and customer service skills.* Experience of greenfield restaurant chain management.

Job Opening: Team Leader (Motor Insurance) Location: Virar West, Mumbai, Maharashtra Shift: Day Shift 09:30 AM to 06:30 PM Monday to Saturday Sunday Off Company: Call 2 Connect (BPO Sector)We are seeking an experienced and driven Team Leader (Motor Insurance) to lead our dynamic team at Virar West. This is an onsite opportunity for candidates with strong leadership skills and a solid background in motor insurance. Key ResponsibilitiesLead and motivate a team of motor insurance executivesMonitor team performance and ensure achievement of targetsFacilitate training and skill developmentEnsure compliance with company policies and regulatory standardsCoordinate with internal departments and management for seamless operations Candidate ProfileGender: Open to Male & Female candidatesAge: 25 to 35 yearsEducation: GraduateExperience: Minimum 3 years in Motor InsuranceLanguages: English (mandatory), Basic Hindi Compensation & BenefitsSalary: Up to 35,000/- (Negotiable)Incentives: Performance-based incentivesAppraisals: Annual increment & appraisal policiesPerks: Health Insurance, Provident Fund, PT & ESI Interview DetailsMode: Face-to-FaceTime: 11:00 AM to 4:00 PMVenue:8th Floor, New Viva College of Arts, Commerce and Science,YK Nagar, Virar West, Palghar 401303

Job Position: HR Team LeaderLocation: Goregaon WestExperience: Minimum 5 years (with at least 2 years of team handling experience)Industry Preference: Non-IT (not from BPO or blue-collared recruitment)Key Responsibilities:- Lead, train, and motivate a team of 510 recruiters to achieve monthly/quarterly hiring targets.- Work extensively on Applicant Tracking Systems (ATS) for sourcing and recruitment activities.- Act as the primary point of contact for client management understanding requirements, ensuring delivery, and maintaining strong relationships.- Handle end-to-end recruitment activities (sourcing, screening, interviewing, selection).- Achieve both team targets and contribute as an individual recruiter when required.- Monitor team performance, provide feedback, and ensure high productivity.- Prepare recruitment reports and share insights with management.- Ensure compliance with company policies and hiring processes.Requirements:-Minimum 5 years of recruitment experience** with at least 2 years of team handling experience.- Must have managed a team of 510 recruiters.- Strong experience with ATS systems and recruitment tools.- Proven track record in client management and working on strict targets.- Experience in Non-IT recruitment (not from BPO or blue-collared hiring).- Strong leadership, communication, and interpersonal skills.-Ability to balance team leadership and individual contribution.

You are looking for work from home opportunity, so this is the right platform for youWe have multiple profiles available hereAdvisor, Recruiter, Team leader and Project leader. Earning potential: 12k - 25k per monthTiming: 3h - 4h (flexible) Requirements----Name: Age: 18+Education: Any degreeState:Candidates should be Freshers, Experienced, House wives, Students. If you are interested please contact here immediately... whatsApp 9999231767Note: We need serious, passionate and motivated candidates who can grow with us.

An awesome opportunity has become available for a Verification Team Leader.The main purpose of the role is to oversee the verification team and to process verification requests timeously.This position is responsible for monitoring and managing the verification teams activities and assist with the checking and verifying information gathered from new customers in order to open accounts. They are required to check the integrity of the documents provided and identify potential fraudulent documents.Internal Liaison takes place with the Agent Consultants and the Call Centre. External liaison takes place with external customers.Job descriptionBackground Verification Job Description:Verifying employment details of prospective candidates, including education, residential address and criminal records, for clients and their organisations Coordinating with the Human Resource team and Line managers for employment & reference verification Solving specific client queries pertaining to background verification as and when requested Investigating case-on-case basis to provide feedback to clients as per the requests Reaching out to the clients and providing them with the required information Coordinating with the client for specific requirements through written or verbal communication Flagging the candidate reports as per the norms of the organisation Informing the stakeholders in case of a red flag in the verification of a candidate Maintaining track of cases for future reference of clients Collecting information and generating reports according to client specifications within the required time frameBackground Verification Job Requirements: Bachelors degree in commerce or its equivalent Minimum 2 years of proven experience in background verification Excellent communication and interpersonal skills Must have a keen eye for noticing discrepancies Proficiency in using MS Office & ExcelThanks & Regards,Padmaja K