BPO Analyst Job Vacancies in Kolkata

Training NH batchesRefresher TrainingsLearning & Development Team coordination

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-Fri Salary 3-4 Lacs P.A.

Job Openings for 10 BPO Support Jobs for Freshers in Kolkata, West Bengal having Educational qualification of : B.C.A, B.Tech/B.E, M.C.A with Good knowledge in IT Analyst,bpo fresher etc.

(Urgent opening for 10th, 12thany under Graduation/Graduated)Dear Candidate,Requirement available in Data Entry / Data Entry OperatorQualification 10th/ 12th / Any Graduation / Any DiplomaFresher's are most welcomeJob Location All IndiaSalary 25k to 40KInterested candidate don't go for apply & wait

Hiring for Travel Sales Consultant for US based travel processmust have 1 year + experience in any International Sales Process (Voice) HandlingSales Calls from US Customers. Follow ups with customers and clients for existing reservations. Sell / cross sell travel related services(Flights, Hotel, Car, Travel Insurance , Packages etc)Skills required* Candidates with other UG Qualification with excellent communication skills can also apply* Should be flexible working in night shifts* Candidate with/ without backlogs can apply* Candidates in and around Kolkata are preferred.Benefits Fixed Sunday off Salary on 1st of every month. Huge incentives up to 1 lakh Referral Bonus up toRs.15,000/- (for experienced people only) PF benefits

We are looking for Call Quality Analyst for call center process,Job role will be to listen to the calls of the agents and implement training and guide the agents.Person will be responsible for following pre designed call pattern & should score agents on the same.He/She will also be responsible in guiding agents to follow proper call scripts & monitor the same.Preferred Indsutry Domestic BPO Process