Voice Process Executive Graduate Jobs in Mumbai

We are looking for a driven and enthusiastic Telesales Executive to join our team in Mumbai. In this role, you will be responsible for reaching out to potential customers, promoting our products, and closing sales over the phone.Key Responsibilities:- **Customer Outreach**: You will contact potential clients through outbound calls, introducing them to our products and services. Your primary goal will be to engage them and identify their needs.- **Sales Conversion**: You will actively follow up on leads and convert inquiries into sales. This will involve understanding customer requirements and persuading them to make a purchase.- **Database Management**: You will maintain accurate records of customer interactions and sales in our database, ensuring all information is up-to-date for future reference.- **Customer Relationship Management**: Building strong relationships with clients will be essential. You will address their queries and concerns, providing excellent customer service to encourage repeat business.Required Skills and Expectations:Candidates should have at least one year of experience in telesales or a similar role, demonstrating a solid understanding of sales techniques. A graduate degree is required. Effective communication skills, both verbal and written, are essential for engaging customers. You should possess strong persuasive abilities and the drive to meet sales targets. Additionally, candidates must exhibit a positive attitude, good listening skills, and the ability to work well in a team environment.

We required candidates with excellent command over spoken French languageRoles and Responsibilities:Need to make calls / Cold CallingLead GenerationMake outbound calls to potential customers (Cold Calling).Generate leads through calls and follow-upsCommunicate effectively and professionally with customers.Preferred candidate profileProven experience in International outbound calling experience in French language.

Insurance Sales

Job Summary:We are seeking a dynamic and results-driven Tele Sales Executive to join our B2B sales team in the electronics and electricals industry. The ideal candidate will be responsible for generating leads, initiating cold calls, and nurturing client relationships through various communication channels including email, WhatsApp, and referrals.Key Responsibilities:Cold Calling: Initiate outbound calls to potential B2B clients to introduce products and services.Lead Generation: Identify and qualify leads through email campaigns, WhatsApp outreach, and referral networks.Client Engagement: Build and maintain strong relationships with prospects and existing clients to drive repeat business.Product Knowledge: Understand and effectively communicate the features and benefits of electronic and electrical products.CRM Management: Update and maintain customer databases and sales records accurately.Follow-ups: Conduct timely follow-ups to convert leads into sales opportunities.Sales Targets: Meet or exceed monthly and quarterly sales targets.Market Feedback: Gather insights from clients and share feedback with the sales and product teams.Qualifications & Skills:Proven experience in tele sales or inside sales, preferably in B2B or technical product domains.Excellent communication and interpersonal skills.Proficiency in using email, WhatsApp, and CRM tools for outreach and follow-up.Ability to understand technical products and explain them clearly.Fluency in English

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Job Opening: Unit Sales Manager Retention (Renewal) Icici lombard General Insurance Company Location: Vashi, Navi Mumbai Job Type: On-roll Work from Office Shift: 9:30 AM 7:00 PM (Fixed) Working Days: 5 days/week 2 rotational week-offs--- Role Highlights: Outbound calls to existing customers for policy renewals Offer suitable renewal options & reduce policy lapses Achieve monthly renewal & retention targets Maintain accurate call records & follow-ups--- Eligibility Criteria: Graduation (Full-time or Part-time accepted) 0 to 2+ years experience (Freshers welcome) Excellent communication in English & Hindi Voice Process Only (No field work) No transport provided--- Salary & Incentives: Fresher CTC: 1.75 LPA In-hand: Approx 12,500/month Experienced CTC: Up to 2.50 LPA In-hand: Approx 18,000/month Incentives: Unlimited performance-based--- Interview Process:1 HR Round2 Operations Round--- Work with a top MNC in the insurance industry! Transparent incentives Great career growth Apply Now or DM for details!

Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071

Job Title: International Sales Associate Location: Mumbai Experience Required: Minimum 6 months in a similar field or BPO sector Job Type: Full-timeRole Overview:We are seeking dynamic and persuasive International Sales Associates to join our growing team in Mumbai. You will be responsible for engaging with international clients, understanding their requirements, and offering the best matchmaking solutions.Key Responsibilities:- Handle inbound and outbound calls with international clients.- Understand customer needs and provide appropriate matchmaking services.- Build and maintain strong customer relationships.- Achieve monthly sales targets and contribute to team success.- Update CRM systems and maintain accurate customer records.- Collaborate with internal teams for smooth client onboarding.Required Skills & Qualifications:- Minimum 6 months of experience in international sales or BPO- Excellent English communication and interpersonal skills.- Persuasive and confident in handling objections.- Strong problem-solving and negotiation skills.- Comfortable working in a target-driven environment.- Basic computer literacy and familiarity with CRM tools.What We Offer:- Competitive salary with performance-based incentives.- Opportunity to work with a global client base.- Professional growth and career advancement.- Dynamic and inclusive work environment.

Candidates should have experience in international process for interacting with customers

Cold calling Mail drafting doc work

Full job descriptionJob Title: Tele caller- FundraiserLocation: Mulund/Bhandup, MumbaiJob Type: Full-timeJob Overview:We are seeking a dynamic and motivated Tele caller - Fundraiser to join our fundraising team at Utkarsh Global Foundation. As a Tele caller - Fundraiser, your primary responsibility will be to engage with existing and potential donors, build relationships, and encourage contributions to support the NGOs various initiatives. You will play a key role in raising vital funds by making daily calls and ensuring a positive donor experience.Key Responsibilities: Donor Engagement: Make 50+ outbound calls per day to current and potential donors to discuss ongoing projects, share information about the NGO's initiatives, and request donations. Relationship Building: Develop and maintain strong relationships with donors by answering their queries, providing regular updates, and showing appreciation for their contributions. Pitching & Fundraising: Communicate effectively to encourage donors to make one-time or recurring donations by sharing impact stories and how their contributions will help the cause. Database Management: Accurately record donor information and feedback in the CRM system after each call, ensuring the database is kept up to date. Target Achievement: Meet daily, weekly, and monthly fundraising targets as set by the Fundraising Manager. Follow-ups: Conduct follow-up calls and send thank-you messages or emails to donors after receiving donations, enhancing donor retention. Reporting: Prepare and submit daily call and fundraising reports to the Fundraising Manager. Feedback Collection: Obtain donor feedback to help improve the organizations fundraising approaches and donor engagement strategies.Skills and Qualifications: Excellent Communication Skills: Strong verbal communication skills with the ability to convey information clearly and persuasively. Persuasive & Resilient: Ability to confidently make multiple calls and

Key Responsibilities:o Provide outstanding customer service in an inbound calling process.o Manage customer queries and resolve issues effectively.o Work collaboratively with team members and ensure client satisfaction.o Handle calls and offer solutions in a professional and courteous manner.o Meet the key performance indicators (KPIs) for customer serviceRequired Skills and Qualifications: Mandatory: Graduation (Full-time or Part-time) Communication Skills:o Fluent in English & Hindi for CRT roles.o Good interpersonal and communication skills.Experience:o Freshers and experienced candidates (0-5 years) are welcome to apply.o Previous experience in customer service or sales is a plus.Shift Timings:o For Male Candidates: Rotational shifts (24/7).o For Female Candidates: Day rotational shift (No shifts beyond 8:30 PM).Work Schedule:o 5 days a week.o 2 rotational off-days.

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Job BriefWe are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales.The Telecallers responsibilities include answering incoming calls, making outgoing calls to prospective customers, and documenting customer inquiries.Our ideal candidate is an excellent communicator, able to handle calls promptly and professionally.

We are seeking a motivated and enthusiastic Telecaller to join our team at a Tally Certified Partner. The role involves making outbound calls to potential customers to promote Tally software products and services. As a key part of our sales process, you will play a pivotal role in lead generation and client engagement, helping businesses discover the benefits of Tally software.Key Responsibilities:Make outbound calls to potential customers to introduce and promote Tally software products and services.Understand customer needs and effectively communicate the features and benefits of Tally software.Generate leads, qualify potential clients, and set up appointments for the sales team.Handle customer inquiries, resolve doubts, and provide accurate information about Tally products and services.Follow up with potential customers who have expressed interest to drive conversions.Maintain and update the database of customer information and interactions.Achieve weekly and monthly targets for lead generation, follow-ups, and sales conversions.Qualifications and Skills:A Bachelors degree in any stream.Prior experience in telecalling, telesales, or customer service is preferred.Excellent verbal and written communication skills in English and local languages.Strong persuasion and negotiation skills.Basic knowledge of accounting or familiarity with Tally software will be an advantage.Good organizational skills and attention to detail.Ability to work independently and collaboratively in a team environment.A positive attitude and willingness to learn and adapt to new processes and technologies.What We Offer:Competitive salary with performance-based incentives.Training on Tally software and sales techniques.Opportunities for career growth within the organization.A supportive and dynamic work environment.

Age: 20 to 30 Salary: 20,000 to 25,000Experience: 0 to 1Location: chandivali, MumbaiExcellent in customer service and sales skills.Strong communication skillsAbility to understand customer needs & present tailored solutions.Excellent negotiation closing & objection handling skills.Identifying potential customers driving sales.

Sales process

Company: Andromeda Sales & Distribution Pvt LtdPosition: Business Development Executive (Telecalling)Product: Secured & Unsecured Loans (Home Loan, Unsecured Business Loan, Personal Loan)Location: 102 Modi House, Bajaj Cross Road, Near Kandivali West Railway Station and Bus Depot, Kandivali (W), Mumbai 67Qualification: Graduation in Commerce/Management/Finance/Accounts/MarketingReference: By Saurabh VishwakarmaSalary: Fixed Salary + IncentivesWorking Days: Monday to SaturdayTraining: Provided by the company

Urgently hiring for Telesales Executive: SBI Life Insurance.Open Roles: 50+-For HSC candidates 3 year's of Experience required-For Graduate candidates min 6 months of Experience is Required.-Candidates should be ok with working into sales.-Candidates should be comfortable speaking English.-Salary upto 25k.

Handle inbound/outbound calls, emails, or chats for customer queries.Provide accurate and timely information about products, services, or processes.Resolve customer complaints, escalations, or technical issues professionally.