Array ( [0] => tele-marketing-executive [1] => pune ) 100+ Telemarketing Executive Jobs in Pune,Telemarketing Executive Job Vacancies in Pune Maharashtra
172

Telemarketing Executive Job Vacancies in Pune

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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Wadgaon Sheri Pune
Outbound Calling Lead Generation Negotiation Skills Microsoft Excel Convincing Power
We are seeking a motivated Tele Marketing Executive to join our team in Wadgaon Sheri, Pune. The ideal candidate will have 1 to 3 years of experience in telemarketing and a passion for sales, helping to engage and connect with potential customers.Key Responsibilities:1. **Customer Outreach**: You will initiate calls to potential clients, presenting our products and services in a clear and engaging manner to generate interest.2. **Lead Generation**: Your role will involve identifying and qualifying leads through effective communication, ensuring they meet our target criteria.3. **Data Management**: Maintain accurate records of calls made, customer interactions, and follow-up actions in our system for future reference.4. **Follow-Up Calls**: Regularly follow up with leads and existing customers to nurture relationships, address queries, and encourage conversions.5. **Achieving Targets**: You will be responsible for meeting daily and monthly sales targets, contributing to the overall success of the marketing team.Required Skills and Expectations:Candidates should possess strong communication skills, be persuasive and confident when speaking with customers, and demonstrate a proactive attitude. A good understanding of marketing principles is important, along with the ability to handle customer objections gracefully. A graduate degree is required, and preference will be given to female candidates due to team dynamics. You should be comfortable working from the office and adapt quickly to a fast-paced environment.
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Sales Executive (0-4 Years)

Perfect Space Properties Pvt Ltd

  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Pune
Communication Skills Tele Caller Field Sales Lead Generation Retail Sales Marketing Communication Adaptability
Job Title: Real Estate Sales ExecutiveLocation: Pune (Site-based / Office-based)Experience: 0-5 YearsIndustry: Real EstateJob OverviewWe are looking for a driven and customer-focused Real Estate Sales Executive to join our growing team. In this role, you will be responsible for generating leads, understanding client requirements, and successfully closing property deals. If you have a passion for sales and enjoy interacting with people, this is a great opportunity to build a rewarding career in real estate.Key ResponsibilitiesGenerate qualified leads through multiple channels including site visits, referrals, cold calling, and digital platformsEngage with clients to understand their property requirements and provide suitable solutionsConduct property presentations, site visits, and project demonstrationsBuild and maintain strong relationships with clients to ensure repeat business and referralsConsistently follow up with prospects and manage the sales pipeline effectivelyConvert leads into successful bookings and achieve assigned sales targetsMaintain accurate and updated records in CRM systemsCoordinate with internal teams such as marketing, legal, and accounts for smooth deal closuresProvide excellent post-sales support to enhance customer satisfactionStay updated with market trends, competitor offerings, and project detailsRequired Skills & QualificationsGraduate in any discipline (MBA in Marketing or Sales preferred)0-5 years of experience in real estate sales (Freshers with strong communication skills are welcome)Strong communication, negotiation, and interpersonal skillsAbility to understand customer needs and offer tailored solutionsResult-oriented with a strong drive to achieve targetsFamiliarity with the Pune real estate market is an added advantageKey CompetenciesTarget-driven and self-motivatedProfessional attitude with a customer-first approachStrong networking and relationship-building skillsAbility to work in a fast-paced, performance-driven environmentCompensation & BenefitsCompetitive fixed salaryAttractive incentives and performance-based bonusesOpportunity for career growth in a fast-growing real estate companyWhy Join Us?Dynamic and supportive work environmentHigh earning potential through incentivesExposure to premium real estate projectsGrowth opportunities within the organization
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Looking For Telesales Executive

Skybridge HR solution

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Marketing Marketing Communication Online Sales Lead Generation Negotiation Skills Convincing Power B2B Sales Tele Marketing Communication Skills Telesales Sales Tele Sales Basic Computer Skills
Telesales ExecutiveWe are looking for a motivated and energetic Telesales Executive to join our team. The candidate will be responsible for making outbound calls to potential customers, explaining products/services, and generating sales.
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Hiring Freshers || Sales Executive

Zenvora Contact Solutions

  • Fresher
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Customer Service Proficiency in English BPO Telemarketing Active Listening International BPO
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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Walk-in Telecalling Executive - Kiwale Pune

Auti Infrastructure - (Auti Group)

  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Ravet Pune
Telecommunication Negotiation Skills Customer Focus Tele Marketing Telesales Convincing Power Basic Computers
Recruitment Drive - Telemarketing Executives (Real Estate) - 27th January 2026 to 5th February 2026.We Are Hiring Telemarketing Executives! Spot Offer for the top match candidates !!Join our fast-growing Real Estate Sales Team and build a rewarding career with attractive earnings. Job Responsibilities:Make outbound calls to potential property buyersExplain real estate projects, offers & site visitsGenerate and qualify leads for the sales teamFollow up with customers and maintain records Eligibility:Good communication skills (English/Hindi/Regional language)Confident & persuasive on callsBasic computer knowledgeExperienced candidates welcome Salary & Incentives:Fixed salaryHigh-performance incentives per lead/site visit/bookingMonthly bonuses for top performers What We Offer:Professional training in real estate salesCareer growth opportunitiesSupportive team environmentFixed working hours Location: Auti Group - 1st Floor A1 Tower Terra Greens, Sangwade, Behind Lodha Belmondo, Ravet Annex, Pune - 412101. Contact / WhatsApp: 8308777099 Email: madhurihr6.autigroup@gmail.comImmediate joiners preferred Walk-ins welcome
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Pune
CRM MS Office Time Management Inter Personal Convincing and Persuasive Abilities Sales Computer Outbound Calling BPO Sales Convincing Power Microsoft Excel
Job DescriptionJob Title: Telemarketing Executive (TME) Office BasedCompany Profile:JustDial Limited is a leading Indian internet technology company that provides local search services across various industries in India via phone, website, and mobile applications. Founded in 1996 by VSS Mani, the company is headquartered in Mumbai, India.Job Summary:We are hiring Telemarketing Executives (TME) for our Pune office to perform cold calling, generate leads, and onboard new clients. Candidates should have good communication skills, a go-getter attitude, and basic computer knowledge. Both freshers and experienced candidates are eligible.Eligibility Criteria:Educational Qualification: Any Graduate or Post-Graduate (BBA, BCom, BA, BSc, MBA, BTech, BE, PGDM, PGDBM, etc.)Age: 18 34 yearsFresher / Undergrad with up to 1 year experience also eligibleKey Responsibilities:Perform outbound cold calling to generate business leadsOnboard new clientsPromote and sell products and services using appropriate methodsMaintain good communication in English and Regional LanguageEnsure effective documentation of leads and interactionsSkill Set Required:Good communication and convincing skillsGo-getter attitudeBasic knowledge of sales and marketing methodsBasic computer proficiencyOutbound calling or sales experience (preferred but not mandatory)Salary: 23290 CTC + incentives subject to performanceIf Fresher - Starting 3th Months - 18631 CTC - Upto 14500 K in hand From 4th Month - 23290 K CTC - 18800 in hand Employees get retention bonus of around 13k in 5TH monthIf Experience - 23290 CTC - 18800 in hand (only if all exp docs gets verified )Employment Terms:Full-Time employment on the company's payrollIndustry-standard benefitsIncentive-driven earning structure based on performance and content enrichmentSelection Process:RegistrationQR AssessmentInterviewSales Genio Assessment (only for selected candidates)Document VerificationSkills & RequirementsRequired SkillsMS OfficeCRM toolsTime management skillsInterpersonal skillsConvincing and persuasive abilitiesExperience0 - 4 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 34 yearsLanguages RequiredEnglish, Hindi, Marathi
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  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • NIBM Road Pune
BPO Voice Outbound Calling Lead Generation
US Tele Marketing US Voice processOutbound callingExcellent Communication skillsUS Shift Timings (7pm to 4am)Fixed Off Saturday SundayAttractive salaryExciting Incentives planIntellitech Solutions,Office no. 7 & 83rd floor, Brahma Estate,Next to Jyoti HotelNIBM Road, Kondhwa, Pune
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Basic Computers Microsoft Excel BPO Sales
Job TitleSales RepresentativeResponsibilities1. Identify and qualify new sales opportunities through lead generation, cold calling, and networking.2. Present and demonstrate company products and services to prospective clients.3. Negotiate terms and close sales agreements to achieve monthly and quarterly sales targets.4. Build and maintain strong, long-lasting customer relationships.5. Understand customer needs and requirements to propose suitable solutions.6. Prepare and deliver sales reports, forecasts, and activity updates to management.7. Stay informed about new products, services, competitors, and industry trends.8. Collaborate with internal teams to ensure customer satisfaction and successful product delivery.Requirements1. Proven experience as a Sales Representative or in a similar sales role.2. Excellent communication, presentation, and negotiation skills.3. Ability to build rapport and trust with clients.4. Highly motivated and target-driven with a proven track record in sales.5. Familiarity with CRM software and sales processes.6. Strong organizational and time management skills.7. Ability to work independently and as part of a team.8. Valid driver's license and willingness to travel as required.Qualifications1. High school diploma or GED required.2. Bachelor's degree in Business Administration, Marketing, or a related field preferred.3. Demonstrated success in meeting or exceeding sales quotas.4. Proficiency in Microsoft Office Suite.
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Jobs by Popular Location

Communication Cold Calling Tele Sales Tele Marketing Customer Care Customer Support B2b Marketing
Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com
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  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Pune
Telecommunication Voice Process Convincing Power Customer Focus Tele Marketing
Location: PuneTimings:10:30 AM 7:00 PMExperience: Minimum 1 YearSalary: Salary + Incentive Job Profile:We are looking for an experienced *Telecaller* with excellent communication skills in Marathi & Hindi to join our growing team.Requirements:* Minimum 1 year of experience in Telecalling and Customer Support.* Strong communication & interpersonal skills* Ability to handle calls professionally and achieve daily targets* Positive attitude and willingness to learn Send your resume to: join@dispatchnetwork.co
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Telecommunication Voice Process Outbound Calling Negotiation Skills Convincing Power Cold Calling Customer Focus BPO Sales Basic Computers Call Center Tele Marketing BPO Call Center Telesales
Hiring Various Posts1. Telly caller 2 Post Fresh / 6 months Experience. Salary as per experience 9-12K + Incentive Job Profile- Calling Customer handling- Customer visit arrangement - site visit arrangement2. Sales Executive -1 Post Graduate in any faculty Fresh / Real estate experience Fild work 2-Wheeler must Salary as per experience 12-15K + Incentive + Petrol allowance Job Profile- Customer handling- Customer Office visit arrangement - site visit arrangement-Site knowledge- Daily Reporting to Manager.3. Sales Manager- 1 Post Minimum 3-4 years Real estate experience Fild work 2-Wheeler must Salary as per experience 15-20K + Incentive + Petrol Allowance Job Profile- Staff handling- maintain customer relation- Booking ReportingIncentive StructureIncentive for per plot 5k Get booking from Telly caller 1k remaining to manager- 500 to HR Booking from Sales Executive 2K remaining to manager 500 to HR#AayraAgroIndustriesPvtLtd#Pune411043#Tel- & WhatsApp#+91 20 29985646+917757904646 +918655845592 +91 72498 88621 Shalini +91 72498 88610 Priyanka +91 72498 88611 +91 72498 88625
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Telesales Executive

I graft global hair service pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Pimpri Chinchwad Pune
Outbound Calling Marketing Communication Interpersonal Skills Domestic BPO Online Sales Marketing Lead Generation Convincing Power Negotiation Skills Outbound Sales Voice Process Inside Sales BPO Sales Inbound B2B Sales Inbound Calls Domestic Calling Tele Marketing English Language Basic Computer Skills Tele Sales Communication Skills Cold Calling
Key responsibilities include initiating calls to potential customers, delivering sales pitches, handling orders, providing customer service, and achieving sales targets. Effective Telesales Executives possess strong communication, persuasion, and customer service skills.
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  • 1 - 2 yrs
  • Female
  • Pune
Marketing Marketing Communication Online Sales Lead Generation Interpersonal Skills Outbound Calling Cold Calling Outbound Sales Calling Tele Marketing Sales Telesales Communication Skills Basic Computer Skills English Language
Key Responsibilities: Make outbound calls to potential customers and clients to generate leads and sales. Follow up on existing leads and inquiries. Explain product or service details to potential customers and answer their questions. Understand customer needs and recommend appropriate solutions or products. Maintain and update customer databases with accurate contact information. Meet daily, weekly, and monthly sales targets. Resolve customer complaints or issues in a timely and professional manner. Provide accurate and complete information regarding products or services. Report feedback and customer concerns to the management team. Maintain a positive attitude and contribute to team goals.Requirements High school diploma or equivalent (Bachelor's degree preferred). Proven experience in telecalling, telemarketing, or customer service (1-2 yearspreferred). Excellent communication and interpersonal skills. Good listening and problem-solving skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic knowledge of MS Office or CRM software. Ability to handle rejection and maintain a positive attitudeInterested candidates can share your CV at info@analectstechnologies.com
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B2b Marketing Sales B2B Sales Executive B2c Marketing Tele Marketing Field Sales Sales Process Service Marketing Direct Sales Direct Marketing Associate
We are looking for 60 B2B Sales Executive Posts in Noida, Lucknow, Pune, Varanasi, Ramganj Mandi Kota, Kishangarh, Ajmer, Patna, Amritsar, Ambala, Panipat, with deep knowledge in B2b Marketing, Sales, B2B Sales Executive, B2c Marketing, Tele Marketing, Field Sales, Sales Process, Service Marketing, Direct Sales, Direct Marketing Associate and Required Educational Qualification is : B.A, B.Com, B.Tech, Other Bachelor Degree, Post Graduate Diploma, M.Com, Other Doctorate Degree
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  • 0 - 4 yrs
  • Female
  • Sangamwadi Road Pune
Marketing Outbound Calling Lead Generation Domestic BPO Voice Process Marketing Communication BPO Sales Tele Marketing Calling BPO Sales Telesales Tele Sales English Language Communication Skills
Hiring: Tele Sales Executive...! Position: Tele Sales Executive (Voice Process) Location: Pune-Station Experience: Fresher & Experienced Job Type: Full-time Make outbound sales calls & manage client relationships. Hit targets & earn great incentives. Requirements: Strong communication, persuasion skills & a goal-driven mindset Perks: Attractive salary + incentives Growth opportunities Supportive team Send CV: hr@rupeexpert.com Call: 8669907575 / 8956148199
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Tele Marketing Executive (Female)

Anshteich Formwork Systems Pvt Ltd

Lead Generation Convincing Power
Handle calls, provide product info, and build customer relationshipsFollow up on leads, maintain records, and resolve queries and escalate issues as needed.Requirements:Strong communication, negotiation & persuasion skills.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Wakad Pune
Tele Marketing Good Communication Skills Sales Process Lead Generation Inside Sales Pre Sales
Routing qualified opportunities to the appropriate sales executives for further development and closure Responsible for handling the customers inquiry and coordination with Sales team, Follow-up with customers. Client Relationship Management, Handling calls, collecting and updating the database. Good communication skill. Handful knowledge in MS Office and other Basics of computer. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • New Mangalwar Peth Pune
Lead Generation BPO Call Center BPO Sales Outbound Calling Negotiation Skills
TelemarketingThe job role includes following things. *handling the sales over phone entirely*collect desired information from the client. *answering the phone and explaining them the products and services offered by the company. *clearing and resolving the queries of customers by giving them relevant solutions. * maintaining the data base* generating the leads by provided database.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Pimple Gurav Pune
Microsoft Excel Outbound Calling Lead Generation Negotiation Skills
Lead Generation, frequency in Follow up, understand Cust Need and Business Devlopment.
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Brand Communication Sales Customs Executive CRM Sales Sales Process Direct Marketing Retail Sales Direct Sales Cold Calling Walk in Tele Sales Marketing
Hiring for 3 Customer Sales Executive Jobs in Wakad, Pune, Ravet, Pune, Hinjewadi, Pune, Tathawade, Pune, Baner Pashan Link Road, Pune, sus-pashan, Aundh, Pune, for Freshers,Required Educational Qualification is : Advanced/Higher Diploma, B.C.A, B.B.A, B.Sc, B.E, M.C.A, M.B.A/PGDM, M.Com with Good knowledge in Brand Communication, Sales, Customs Executive, CRM Sales, Sales Process, Direct Marketing, Retail Sales, Direct Sales, Cold Calling, Walk In, Tele Sales, Marketing etc.
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Telemarketing Executive Fresher

Intellitech Solutions

Communication Outbound Calling International BPO
TelemarketingOutbound callInternational BPO - US ProcessNight ShiftHigh Incentives & OTFixed off Saturday Sunday
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Outbound Calling International BPO BPO Call Center Lead Generation Convincing Power
Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career! Work From Home - Unlock Opportunities NationwideAbout Us: Welcome to Votiko Solutions, an industry trendsetter and the epitome of the best call center experience. Our commitment extends beyond conventional customer engagement - we prioritize and nurture individual growth. Join our vibrant team, where your skills are not just valued but celebrated, and your journey towards success is our shared vision.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139,
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Outbound Calls Call Center Inbound Calls Tele Sales Tele Marketing Customer Care Customer Support B2B Sales BPO Voice
Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com
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  • Fresher
  • Pune
Customer Relationship Customer Service International BPO Cold Calling Outbound Process Proficiency in English Active Listening BPO Telemarketing
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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Lead Generation Tele Calling Executive Industrial Sales Online Sales Marketing Communication
tele calling , lead generation , quatation follow up
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Telecommunication Outbound Calling Cold Calling Tele Marketing Telesales
lead generation , tele calling , data entry, , cusomter follow up
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