Inbound Voice Process Job Vacancies in Kolkata

Hiring for 50 Tele Caller Jobs in Kolkata, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Domestic BPO, Outbound Calling, Voice Process, Inbound, KPO, Cold Calling, Motivating Skill etc.WORK FROM HOME

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963

WERE HIRING! Position: International Sales Executive- Inbound Voice Process US ShiftLocation: Ecospace, Newtown, KolkataJoin our fast-paced sales team and handle 1530 inbound calls per shift from US customers. Convert every call into a successful booking for flights, cruises, or hotels.Your Day-to-Day: Answer inbound calls (US Shift) Pitch and sell travel services flights, cruises & hotels Handle objections, resolve queries, and close the dealShift & Perks: 5 Days Working One-Way Cab Facility High-Energy Work Culture Attractive Incentives on SalesWho Were Looking For: Strong communication & convincing skills 12 years of experience in international sales (voice) preferred Go-getters who thrive in a target-driven environment Comfortable working night shifts (US hours) Apply Today! Email your CV to: payelbiswas@webviotechnologies.com Call/WhatsApp: 9903829070

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As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team.

Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

Hiring for 30 Customer Care Agent Jobs in Dhakuria Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Post Graduate Diploma with Good knowledge in Customer Relationship,Internal Communication,Customer Support,Inbound,English Language,Inbound Voice Process,Good Communication,Morning shift from 8am till 5.30pm etc.

EXCELLENT OPENING FOR USA ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)Desired Candidate Profile* Should have convincing Capabilities and selling skills.* Excellent English Communication Skills.* Basic Computer Knowledge.* Qualification No Bar.* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .Perks and Benefits* Fixed Shift with Fixed Week OFF (Sunday & Saturday)* Office Timings: 7:30 PM - 5:00 AM (Night Shift)* Salary on Time (1st of every month).* No Salary Deduction for Target* Monthly Performance Bonus.* Uncapped Incentives & Commissions.* Referral Bonus.* Pickup & Drop or Transport Allowance Provided.* No Salary Deduction for Target* Monthly Performance Bonus.

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt. Ltd. at Rajarhat, Kolkata.Those candidates who were belongs to Travel Background there is no bar for SalaryUS Inbound Ticketing process, candidate use to take 15 to 30 calls in a day and book flight tickets for US customers as per their requirements and resolve their queries.Need candidates with excellent English communication skills.Candidate should have 1 to 2 years of experience in International BPO Sales Process.Working days: 24 working days in a month , 2 paid leaves, 1 birthday Leave .Shifts: US shift (Inbound Voice) Fixed shift with Roster offIncentive : Up to 4 lacs in a month ( Average incentive 10 k to 50k in a month ) apart from salarySalary : 20K to 35KTraining : 30 days paid training.Responsibilities:-1.Manage incoming phone calls2.Identify and assess customers needs to achieve satisfaction3.Provide accurate, valid and complete information by using the right methods/tools4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionRequirements:-1. Proven customer care experience In any International BPO or Experience as a Travel Sales Representative2. Strong phone contact handling skills and active listening3. Customer orientation and ability to adapt/respond to different types of characters.4. Excellent communication and interpersonal skills.*US Travel Process.Booking customers flight tickets and making sales.Excellent verbal and written communication skills.Required Candidate profileExcellent English communication skills.Should have 1 year to 2 yr experience in any International BPO Sales Process.Candidate has to be minimum 10+2 passed.Should be flexible with night shift.

WEBVIO TECHOLOGIES PRIVATE LIMITED- Position = Customer Service Executive- Location = Kolkata- Experience = Min 3 months (Outbound call)- Age = Max 32 years- Education Qualification = Min 12th Pass- Salary = 14,000 22,000 P/M- Shift = Night Shift- Process = International BPO Handle inbound and outbound calls with international clientsProvide excellent customer service and resolve customer inquiries effectively.Interested candidates can apply by sending their resume to supravat.halder@webviotechnologies.com or contact 6289637998 for more details.

We are looking for International Telecaller Posts in Kolkata with deep knowledge in Customer support ,International Voice Process, Inbound Calls and Required Educational Qualification is : Higher Secondary . Job Type : Full Time (On site)Job Location : KolkataSalary : 18k to 22k

Communication Skills: Excellent EnglishNature of Job: InboundShift: Night shiftWorking Days: 5 days a week with rotational week offsWorking Hours: 9 hours per day (8 hours of productivity + 1 hour break)Qualification: 12th pass and aboveAge Criteria: 18-35 yearsSalary: 18,000 - 30,000 take home per monthEmployment Type-Full timePerks and Benefits:-)Good and cooperative working culture-)24 paid leaves annually-)Promotion and growth opportunities-)Paid birthday leaves

We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.

Job Title: Customer Care Specialist / Customer Care ExecutiveCompany: Webvio Technologies Pvt LtdLocation: Rajarhat, KolkataSalary: Competitive, no bar for candidates with travel backgroundShift: US night shift, fixed shift with roster offProcess : this is US inbound Tickting process. Candidates have to take 15-30 inbound calls in a day only and book flight and train tickets for US customers as per their requirements and queries. Working Days: 24 days in a month, 6 week offs, 2 paid leaves, 1 birthday leave, 15 compensatory offs per yearTraining: 30 days fully paid training providedResponsibilities:Manage incoming phone calls.Identify and assess customer needs to achieve satisfaction.Provide accurate, valid, and complete information using the appropriate methods/tools.Handle customer queries, provide appropriate solutions and alternatives within time limits, follow up to ensure resolution.Requirements:Proven customer care experience in any International BPO or experience as a Travel Sales Representative.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and interpersonal skills.

We are looking for an experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service background. Responsibilities include: Responding to customer inquiries via phone, email, and other communication channelsJOB DETAILS:Location: Kolkata, Chandigarh, Delhi, FaridabadShift: US Shift (Night shift)Salary: 20,000 - 25,000Working Days: 5 daysWorking Hours: 7:00 PM- 5:00 AMRoles & Responsibilities:Resolving customer issues and complaints in a timely and professional mannerProviding customers with helpful information regarding products and servicesEnsuring customer satisfaction through effective problem-solvingGenerating reports and analysing customer feedback Qualifications:Requirements & Skills:3+ years of customer service experience.Excellent communication and problem-solving skills.Knowledge of customer service software, databases, and tools.Ability to work independently and as part of a team.Ability to multitask and prioritise tasks.Strong organisational and time management skills.Bachelors degree or equivalent experience preferred.Benefits:Food providedPaid sick timeAccommodation provided

Handle Inbound calls and mailsBlended processsolve customer queries

Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem providing online support ,giving our customers a positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.