Inbound Voice Process Job Vacancies in Delhi

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

Telecalling (or telecaller) roles focus on interacting with customers over phone calls

Job Responsibilities:Make outbound calls to potential customersExplain products/services and generate interestConvert leads into successful salesFollow up with interested prospectsMaintain daily call records and update CRMAchieve daily/weekly/monthly sales targets

We are looking for a dedicated female Tele Caller to join our team in Madipur, Delhi. This full-time office role is ideal for candidates with up to one year of experience or fresh graduates who have completed at least their 10th grade.The Tele Caller will be responsible for making outbound calls to potential clients, introducing our services, and maintaining customer relationships. The key responsibilities include managing call lists, providing accurate information about our offerings, and recording customer feedback and details in our database.Candidates must have excellent communication skills, both verbal and written, as well as a friendly and professional phone manner. A positive attitude and the ability to engage with customers effectively is essential. Additionally, having good organizational skills will help in managing calls and customer information efficiently.Basic computer knowledge, including familiarity with MS Office and data entry, is required. The ideal candidate should be a quick learner who can adapt to fast-paced environments, demonstrating persistence and confidence when speaking to clients. Being able to work as part of a team and follow instructions carefully will also contribute to your success in this role. If you are enthusiastic about building a career in customer service and enjoy interacting with people, we encourage you to apply.

We are seeking a motivated Tellecaller to join our team in East Delhi. As a Tellecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities will include making a high volume of calls daily to reach sales targets and maintaining accurate records of customer interactions. The ideal candidate for this role will be a graduate with excellent communication skills and a friendly demeanor. You should be able to effectively communicate product information and handle customer inquiries professionally. The ability to work well under pressure and meet sales goals is essential. Prior experience in telemarketing or customer service is a plus, but freshers are also encouraged to apply. This is a full-time position that requires you to work from our office location. If you are a confident communicator with a passion for sales, we would love to hear from you.

We are looking for a telesales executive

- Making outbound calls to potential customers: The main responsibility of a Tele Caller is to make outbound calls to potential customers in order to promote products or services offered by the company.- Handling inbound calls from customers: Tele Callers also need to handle inbound calls from existing or potential customers who are inquiring about the company's products or services.- Maintaining records in Microsoft Excel: It is important for Tele Callers to maintain accurate records of calls made and received in Microsoft Excel for future reference and analysis.- Following up with customers: Tele Callers are expected to follow up with customers who have shown interest in the company's products or services in order to convert leads into sales.- Providing excellent customer service: Tele Callers should provide excellent customer service by addressing customer inquiries and resolving any issues or complaints in a timely and professional manner.Required skills and expectations:- Strong communication skills: Tele Callers should have excellent verbal communication skills in order to effectively communicate with customers over the phone.- Basic computer skills: Tele Callers should be proficient in using Microsoft Excel for maintaining call records and other relevant data.- Ability to work in a fast-paced environment: Tele Callers should be able to work efficiently in a fast-paced environment and handle multiple calls simultaneously.- Customer-oriented approach: Tele Callers should have a customer-oriented approach and strive to provide the best possible service to customers.

No money charges, we are hiring Telesales Executive for our company. Key responsibilities are to make calls on Assigned data for Credit Card Sales. Salary fixed + Incentives

Outbound Calls, Inbound Calls, Tele Sales, Inside Sales, Client Handling, Customer Calling, Patients Coordinator, B2C Sales. Benefits: Fixed Sundays Off, One Paid Sick Leave Every Month, No Field Job(Only Tele sales), No English Required, 100% Office Job, Fixed salary, Monthly Incentives, One Paid Sick Leave Every Month, All National & festival Off

Position: Tele-Caller / Tele-Sales ExecutiveLocation: Rajendra palace , Delhi.Employment Type: Full-Time / V product is a rapidly growing company focused on expanding our footprint and strengthening customer relationships. We believe in combining passion, innovation, and clear communication to deliver exceptional value to our clients. As part of our growth strategy, we are looking for skilled tele-callers who can drive business forward by reaching out to potential customers and converting them through meaningful conversations.Role OverviewAs a Tele-Caller at V Product policy, you will play a critical role in our business expansion efforts. You will use your excellent communication and persuasion skills to connect with prospective clients, understand their needs, and present our products or services effectively. Your ability to convince customers and build trust will be instrumental in generating leads, closing sales, and contributing to our long-term success.Key Responsibilities Make outbound calls to prospective customers to introduce our products or services.Understand customer needs and present relevant solutions in a clear, compelling manner.Promote our offerings by articulating features, benefits, and value propositions.Handle objections with professionalism and confidence, turning hesitations into conversions.Follow up with leads to nurture relationships and move them through the sales funnel.Maintain accurate records of all calls, customer feedback, and outcomes in our CRM.Achieve daily, weekly, and monthly targets in terms of calls, appointments, and sales.Collaborate closely with the Sales and Marketing teams to align on campaign goals.Provide market insights and feedback on customer objections or emerging trends.Desired Skills & Qualifications Excellent communication and interpersonal skills (verbal and written).Strong persuasion and negotiation ability; you should be able to influence customers positively.Confidence in handling rejections without losing motivation or professionalism.Prior experience in tele-sales, tele-calling, or customer service is a plus.Familiarity with CRM systems and basic computer literacy.Highly target-driven with the ability to work under pressure.Good time management and organizational skills.A positive, proactive attitude with the willingness to learn and grow.Why Join Us Opportunity to be part of a fast-growing team and contribute significantly to business growth.Competitive salary plus performance-based incentives / commission.Training and mentorship to help you refine your sales and tele-calling skills.Career growth potential: high-performers may advance into senior tele-caller or sales roles.Supportive and collaborative work environment.

We are looking for 5 Tele Caller Posts in Delhi with deep knowledge in Outbound Calling, Phone Banking, Marketing Communication, Voice Process, Inbound, Negotiation Skills and Required Educational Qualification is : 12th Pass

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.

Hiring for 10 Tele Caller Jobs in Jhandewalan Extension, Delhi, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass with Good knowledge in Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, Voice Process, Cold Calling, Outbound Sales, Inbound etc.

Job Title: Call Center Executive International BPO (Work from Home)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 70,000 per month + Attractive IncentivesAbout the RoleVotiko Solutions Private Limited is expanding its international BPO team and inviting experienced professionals to join as Call Center Executives (Work from Home). This is a fantastic opportunity for individuals who are looking for a stable remote job with long-term growth, especially those with prior experience in international telecalling, customer service, or BPO roles.If you have excellent English communication skills and a proven background in handling international clients, this role is for you. We also welcome applications from 12th pass candidates who have relevant BPO or telecalling experience and are eager to build a strong career in customer support and telemarketing.Key ResponsibilitiesHandle inbound and outbound international calls with professionalism and clarity.Work on telemarketing, lead generation, surveys, and appointment setting.Provide top-quality customer service support through phone, email, and chat.Consistently meet performance targets while working independently from home.Maintain accurate call records and update client databases as required.Eligibility CriteriaMinimum 3 years of experience in an international BPO or call center role.Fluent in English with excellent verbal and written communication skills.Candidates below 40 years of age are preferred.Must own a laptop/desktop with broadband internet connection.Open to 12th pass candidates with proven BPO or telecalling experience.Why Join Votiko?Competitive salary package: 20,000 70,000 per month (based on skills & experience).Performance-based incentives on top of fixed salary.Flexible and secure work from home setup.Monday to Friday work schedule with weekends off for work-life balance.Supportive environment with career advancement opportunities in a growing international BPO.How to Apply Call or WhatsApp: 8511539085 Email your resume: hr@votiko.com

Position: Telesales Executive Location: Work from home Regards HR Gungun

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from the home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do:Make outbound and take inbound calls for international clientsWork on telemarketing, lead generation, appointment setting, and surveysProvide customer support via phone, email, and chatMeet targets while working independently from homeWho Can Apply:Minimum 3 years of experience in an international call center or BPOFluent English with strong communication skillsCandidates below 40 years of age preferredMust have your own laptop and broadband connectionOpen to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits:Fixed monthly salary between 20,000 to 70,000 based on experienceExtra incentives based on performance and resultsWork from home with a Monday to Friday scheduleWeekends off for better work-life balanceSupportive work environment and career growth opportunitiesApply Now: Call or WhatsApp:8511539085Email your resume: hr@votiko.com

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from the home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do:Make outbound and take inbound calls for international clientsWork on telemarketing, lead generation, appointment setting, and surveysProvide customer support via phone, email, and chatMeet targets while working independently from homeWho Can Apply:Minimum 3 years of experience in an international call center or BPOFluent English with strong communication skillsCandidates below 40 years of age preferredMust have your own laptop and broadband connectionOpen to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits:Fixed monthly salary between 20,000 to 70,000 based on experienceExtra incentives based on performance and resultsWork from home with a Monday to Friday scheduleWeekends off for better work-life balanceSupportive work environment and career growth opportunities