International Telecaller (Freshers) Bangalore/Mumbai/Pune

Responsibilities:

1. Handle inbound and outbound calls in an international voice process.

2. Assist customers with queries and provide solutions in a professional manner.

3. Maintain customer satisfaction by delivering high-quality service.

4. Follow communication procedures, guidelines, and policies.

5. Meet monthly targets and KPIs set by the management.

6. Update customer information accurately in the CRM system.

7. Work in US shift timings to cater to customers in different time zones.

• Experience

  0 - 3 Years

• No. of Openings

  400

• Education

  Graduate (B.A, B.Arch, B.B.A, B.Ed, B.Sc, B.Tech/B.E)

• Role

  International Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office