Pune

Adecco

0 - 3 Years
400 Openings
3.0 - 5.0 Lac/Yr
Posted today
Online interview
Bangalore - Mumbai - Pune

Key Skills

International Process International Voice International BPO US Payroll US Process US Shift US Mortgage Voice Process Good Communication

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Job Description

Responsibilities:

1. Handle inbound and outbound calls in an international voice process.

2. Assist customers with queries and provide solutions in a professional manner.

3. Maintain customer satisfaction by delivering high-quality service.

4. Follow communication procedures, guidelines, and policies.

5. Meet monthly targets and KPIs set by the management.

6. Update customer information accurately in the CRM system.

7. Work in US shift timings to cater to customers in different time zones.

Experience
0 - 3 Years
No. of Openings
400
Education
B.A, B.Arch, B.B.A, B.Ed, B.Sc, B.E, B.Tech, M.C.A, M.Com, M.Sc
Role
International Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office

About Adecco

Our strong team of 25,000 dedicated recruitment experts specialize in building dedicated workforce and recruitment solutions that impact the world of work, connecting people to jobs in 62 countries.