Voice Process Executive Job Vacancies in Navi Mumbai

We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are hiring Telesales Executive for Ghansoli/Mahape location.Salary: 18,000 - 20,000 per monthJob Type: Full-timeResponsibilities:* Make outbound calls to potential customers* Explain services and generate leads* Maintain call records and follow-ups* Achieve daily targetsRequirements:* Good communication skills* Basic computer knowledge* Fresher and experienced both can applyLocation: Ghansoli / Mahape, Navi MumbaiDay Shift Work from Office

We have a Job openings for International Voice USA Process - Night ShiftBenefits :Easy peasy processTraining will be paidTraining & script will be providedSalary starts from the first day of joining & trainingGet 16k to 18k as a complete freshers & 18k to 22k for domestic experienced (based on interview)20k above for International voice process experienced (based on interview)Attractive Incentives for leads generation + Attendance AllowanceNo PICK & DROP but timing is convenient, you can easily travel in auto, bus or train without getting any rushPilot Process, growth opportunities, IJP option based on performanceIncrement in 1 year but We can revise salary in couple of months if performing excellentResponsibilities:1. Handle customer queries and support international clients via calls2. English communication and problem-solving skills.3. Work night shifts and maintain accurate records of customer interactions.Requirements:12th or graduate.Intermediate English communication.10th passed with good English communication can also applyWillingness to work night shifts.Freshers can also applyWork From Office only.Location - Ghansoli, Navi MumbaiShift Time - 7:30PM to 4:30AM (US Shift Timing)5 days working (Alternate Saturday Off & All Sunday Off)No Pick & Drop Facility - Travelling Allowance will be providedSalary Bracket : 16,000 - 30,000 per month plus Incentives (Salary would be on the basis of your experience & last drawn)Perks includes attractive incentives on a daily basis and a friendly office environment. Call me or else share your CV on WhatsApp if you are interested

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

- Conduct outbound calls to potential customers: As a Telecalling Executive, you will be responsible for making outbound calls to potential customers to introduce them to products or services offered by the company.- Handle customer inquiries: You will need to effectively address customer inquiries and provide relevant information about the products or services, ensuring customer satisfaction.- Use persuasive techniques: Utilize your convincing power and negotiation skills to persuade customers to purchase the products or services being offered.- Generate sales leads: Identify and generate potential sales leads through cold calling and tele marketing techniques, contributing to the overall sales goals of the company.- Maintain call records: Keep detailed records of each call made, including customer information, feedback, and any follow-up actions required for future reference.Skills and Expectations:- Good communication skills: Ability to effectively communicate with customers over the phone, conveying information clearly and professionally.- Strong persuasion skills: Capable of convincing customers and overcoming objections to close sales deals.- Proactive attitude: Take initiative in making outbound calls, generating leads, and following up with customers to drive sales.- Ability to work under pressure: Handle multiple calls and inquiries simultaneously in a fast-paced environment, maintaining composure and professionalism. - Basic computer skills: Proficiency in using computer systems to record call details, access customer information, and manage leads effectively.

Responsibilities:Perform medical billing and collection activities for assigned patient accounts.Ensure timely and accurate billing, along with effective follow-ups on collections.Maintain robust communication with patients and internal teams to efficiently resolve queries.Key Skills:Excellent written and verbal communication skills.Strong attention to detail and the ability to manage operations under US shift timings

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Freshergood Communicationpositive Attitude

A Telesales Executive is responsible for making outbound calls to potential customers to generate sales. They must have excellent communication skills and the ability to convince customers to purchase products or services. Key responsibilities:1. Making outbound calls to potential customers2. Handling inbound calls from customers3. Achieving sales targets4. Building customer relationships5. Providing information about products or services6. Handling customer objections7. Maintaining a high level of customer satisfaction

Job Title: Insurance Telesales ExecutiveLocation: Vashi, Navi MumbaiExperience: Fresher & ExperiencedGender: Male / FemaleSalary: 15,000 - 27,000 + Incentives Job Description:We are hiring enthusiastic and result-driven Telesales Executives to join our Insurance Sales team. The role involves reaching out to potential customers over the phone, explaining insurance products, and closing sales.Responsibilities:Make outbound calls to prospective customersExplain insurance policies and benefitsGenerate leads and convert them into salesMaintain customer records and follow upRequirements:Good communication skillsTarget-oriented mindsetFresher or experienced candidates welcomePerks:Fixed salary + attractive incentives & other benefits etcTraining providedApply Now!Join our growing team in Vashi, Navi Mumbai!

We are a fast-growing BPO based in Ghansoli, Navi Mumbai, specializing in sales and customer engagement. Our mission is to deliver excellent sales performance while creating a friendly and professional work environment that encourages growth and learning.Key Responsibilities:Make outbound calls to potential customers from the provided databasePitch company products/services and generate interestConvert leads into confirmed salesMaintain accurate records of customer information and sales statusFollow up with prospective clients to ensure closuresMeet daily, weekly, and monthly sales targetsCollaborate with team leaders and managers to improve performanceCandidate Requirements:Must be HSC Pass or a Graduate (any stream)Excellent communication skills in Hindi and basic EnglishConfident, self-motivated, and target-orientedBasic computer knowledge preferredComfortable working in a fast-paced, sales-driven environmentWhat We Offer:Fixed SalaryOn-site job in Ghansoli, Navi MumbaiFriendly team and positive work cultureSales training and professional development

Job descriptionMega Walk- in drive - Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.Key Responsibilities-Provide voice-based support to international customers.Handle and resolve customer queries effectively and efficiently.Comfortable working in rotational night shifts including night shifts.Adhere to process requirements and achieve performance targets.Excellent English communication skills (verbal and written).Salary Range: 18,000 to 30,000 per month (based on experience & performance)Shift: rotational night shift with 2 rotational offs per weekEducation HSC / Grad Fresher or Experience will do.Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance included:- Rs:-1750Work-life balance with 2 rotational weekly offsJoining bonus of 10k if joined before 13th Aug 202.Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.Walk-in timing 2pm to 6pm from 12th Aug and 14th Aug.Please note carry your resume and Mention HR Poonam at the Top of the resume.Share your resume:- poonam.dalvi@sutherlandglobal.comHR contact:- 9167904653Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Job Opening: Unit Sales Manager Retention (Renewal) Icici lombard General Insurance Company Location: Vashi, Navi Mumbai Job Type: On-roll Work from Office Shift: 9:30 AM 7:00 PM (Fixed) Working Days: 5 days/week 2 rotational week-offs--- Role Highlights: Outbound calls to existing customers for policy renewals Offer suitable renewal options & reduce policy lapses Achieve monthly renewal & retention targets Maintain accurate call records & follow-ups--- Eligibility Criteria: Graduation (Full-time or Part-time accepted) 0 to 2+ years experience (Freshers welcome) Excellent communication in English & Hindi Voice Process Only (No field work) No transport provided--- Salary & Incentives: Fresher CTC: 1.75 LPA In-hand: Approx 12,500/month Experienced CTC: Up to 2.50 LPA In-hand: Approx 18,000/month Incentives: Unlimited performance-based--- Interview Process:1 HR Round2 Operations Round--- Work with a top MNC in the insurance industry! Transparent incentives Great career growth Apply Now or DM for details!

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement