Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Engineers have high-impact, up-to-date support material. Handling customer calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing and technical events. Handling customer orders over phone, email, or mail and ensuring the orders have the correct prices, discounts, and product codes. Feeding the customer orders in ERP system, ensuring they are processed according to customer requirements. Making purchase orders against the customer orders and managing delivery related communication with the Principles and ensuring all orders are accurate and delivered on time. Ensuring customers pay as per the agreed credit terms and coordinate with accounts team for recoveries. Developing and maintaining filing systems so as to maintain sales records, prepare MIS reports, and coordinating with Sales Engineers to ensure budget achievement Tele-Marketing and mailers highlighting the company's products and services to the potential customers. Ensuring adherence to laws, regulations, and company policies. Responsible for managing import and export shipments, including all related tasks and follow-ups.Qualification- A Bachelor's degree in Business Administration or related field. contact - vishakha Patil - 8855997934mail id- vishakha.vms@gmail.com