Array ( [0] => customer-care [1] => kolkata ) 100+ Customer Care Jobs for Women in Kolkata | Female Customer Care Job Vacancies in Kolkata
114

Customer Care Female Jobs in Kolkata

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 1 - 7 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Receptionist Activities Telephone Handling Front Office Front Desk
We are looking for a courteous Front Desk Receptionist to join our team in Kolkata. The ideal candidate will have experience in customer service, be a good communicator, and possess excellent organizational skills. **Key Responsibilities:**- **Greet Visitors:** Welcome and assist guests with warmth, ensuring they feel comfortable and attended to as soon as they arrive.- **Answer Phone Calls:** Respond to incoming calls promptly and professionally. Take messages or redirect calls to the appropriate departments when needed.- **Manage Appointment Scheduling:** Organize and confirm appointments for staff, ensuring the schedule is clear and efficiently managed.- **Maintain Front Desk Environment:** Keep the reception area clean and organized. This includes managing the display of brochures and company information.- **Handle Inquiries:** Address customer inquiries with accurate information regarding services, policies, and other relevant topics.- **Perform Administrative Tasks:** Assist with everyday office tasks such as data entry, filing documents, and maintaining office supplies.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with visitors and staff.- Basic computer skills, including proficiency in Microsoft Office, are necessary for administrative duties.- A friendly and approachable demeanor is expected, as the receptionist serves as the first point of contact for the company.- The candidate must be detail-oriented and able to multitask in a busy environment.- Prior experience in a similar role is preferred, but candidates with a strong willingness to learn will also be considered.
View all details
  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baguihati Kolkata
Customer Care Back Office Processing Coordination Skills Power Point Microsoft Excel Photo Editing
Hiring Alert Back Office Executive (Female) Location: Baguihati, Kolkata
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
View all details
  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Aviation Hospitality Good Communication Skills Customer Support
We are looking for a friendly and professional Air Hostess to join our team in Kolkata. As an Air Hostess, you will ensure passengers have a safe and enjoyable flight experience. This position is ideal for fresh graduates who are eager to start their careers in the aviation industry.Key Responsibilities:1. **Safety Procedures**: Ensure that all safety regulations are followed and brief passengers about safety procedures before takeoff.2. **Customer Service**: Provide exceptional service to passengers by attending to their needs, answering questions, and resolving any issues during the flight.3. **Meal Service**: Serve meals and beverages to passengers, ensuring quality service and addressing dietary restrictions.4. **Conflict Resolution**: Handle passenger complaints or conflicts with professionalism, striving to provide solutions and maintain a peaceful cabin atmosphere.5. **Team Collaboration**: Work closely with other crew members to maintain efficient operations and ensure a smooth flight experience.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi. A pleasing personality, strong interpersonal skills, and the ability to work well under pressure are essential. Candidates should have a positive attitude, be adaptable to changing situations, and demonstrate a commitment to customer service. A graduate degree is required, and applicants should be female and prepared for a full-time, office-based role. Freshers are encouraged to apply and embark on an exciting career in aviation.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • Fresher
  • Esplanade Kolkata
Travel Coordination Tours Travel Travel Travel Booking Travel Agency Travel Arrangements Travel Sales Basic Computers Administrative Skills Customer Service Clerical Work Interpersonal Skills Followups
We are seeking an Office Coordinator to join our team at Sky-Sketch (India) to perform a range of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organisation/business's premises. Additionally, you will be responsible for handling front-desk tasks, including managing mail and forwarding phone calls.During the provisional period, the starting remuneration, depending on your knowledge and experience, if any, is 10,000. After you successfully complete the training period, your salary will be set between 11,000 and 12,000, based on your performance. We will also consider increasing remuneration during the provisional period for exceptional performance.Key Responsibilities:* Manage travel requests from clients* Preparing travel itineraries * Book flights, hotels & Air tickets* Provide exceptional customer service* Ensure timely confirmations . Prepare and send emails & travel content on social media.Perform administrative tasks like filing, photocopying, and maintaining office records.Looking after indoor & outdoor jobs, Data entryJob Role: [Office Coordinator]Location: [Esplanade]Employment Type: Full-time, Minimum Qualifications: 12th Pass mandatory, 0.5 to 1 year of relevant work experience preferred. Required Skills & Competencies: Proficiency in Microsoft Office Suite, especially MS Word and Excel with formulas. Strong multitasking and time management skills. Ability to prioritise tasks efficiently under deadlines. Professional attitude with a pleasing personality. Excellent written and verbal communication in English, Hindi, and Bengali. Basic English language skills required. Sound geographical knowledge of India and Southeast Asian countries. Eligibility Criteria: Age: 22 to 35 years only. We do not recruit candidates below 22 or above 35 years. Candidates must be physically fit to perform day-to-day work efficiently.
View all details
  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Aviation Hostess Activities Good Communication Skills Customer Handling
As a Flight Attendant based in Kolkata, you will play a crucial role in ensuring the safety and comfort of passengers during their travels. This full-time position is open to fresh graduates, specifically female candidates, who are eager to join the aviation industry.Key Responsibilities:Assist Passengers: You will greet passengers as they board the aircraft, help them find their seats, and ensure they are comfortable throughout the flight.Safety Procedures: You will be responsible for explaining safety procedures to passengers, demonstrating emergency exits, and ensuring that safety equipment is in place and functioning properly.Serve Food and Beverages: You will serve meals and refreshments during the flight, accommodating any special dietary needs while maintaining a high standard of service.Handle Passenger Requests: You will address passenger inquiries and concerns promptly and professionally, ensuring a pleasant travel experience.Emergency Response: In case of emergencies, you will follow procedures to keep passengers safe, which may include assisting in evacuations or responding to medical emergencies.Required Skills and Expectations:You should possess excellent communication skills to interact effectively with passengers and crew members. A friendly and approachable demeanor is essential, as you will need to make passengers feel welcomed and at ease. You should also be able to work well under pressure, stay calm during emergencies, and maintain a positive attitude. Additionally, being a team player and having the ability to follow instructions carefully are critical for success in this role.
View all details
  • 0 - 6 yrs
  • 1.0 Lac/Yr
  • Female
  • Kolkata
Customer Care
We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.
View all details

Hiring For 12th Pass Freshers - Front Desk Receptionist

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Female
  • Kolkata
Customer Relationship Receptionist Activities Telephone Handling Customer Communication Front Desk Front Office Computer Skills Office Work General Administration
Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveries
View all details
  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • Kolkata
Customer Care Back Office Processing Basic Computers
We are looking for a Back Office Assistant to support our team in Kolkata. This is a part-time position ideal for those who have just completed their education. **Key Responsibilities:**- **Data Entry:** Accurately input and update information into databases to keep records organized and accessible.- **Document Management:** Sort, file, and maintain important documents, ensuring that all files are easy to locate when needed.- **Communication Support:** Assist in communicating with vendors and clients via email or phone, providing timely responses to inquiries.- **Inventory Monitoring:** Help track office supplies and resources, alerting management when stock needs to be replenished.- **Administrative Assistance:** Support team members with various administrative tasks, assisting in creating reports or presentations.**Required Skills and Expectations:**Applicants should have completed at least 12th grade and be looking for their first job or have minimal experience. Strong computer skills are essential, especially in using Microsoft Office (Word, Excel). The ideal candidate should possess good communication skills, both written and verbal, to interact effectively with team members and clients. Attention to detail and the ability to manage time efficiently is crucial for success in this role. A positive attitude and eagerness to learn are essential, as you will be part of a dynamic team. Being organized and proactive in tackling tasks will also contribute to your success as a Back Office Assistant.
View all details
  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Alipore Kolkata
Customer Support BPO Non Voice
We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.
View all details
  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Kolkata
Microsoft Excel Voice Process Customer Service
As a Customer Associate, you will play a vital role in ensuring customer satisfaction and providing support through various channels. This is a full-time work-from-home position based in Kolkata, and we welcome candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Assist Customers:** Provide timely and helpful responses to customer inquiries through phone, email, or chat. Your role is crucial in addressing customer needs and ensuring they have a positive experience.- **Resolve Issues:** Identify and troubleshoot customer problems effectively. You will be responsible for finding solutions that meet customer expectations and resolve their concerns.- **Maintain Records:** Keep detailed and accurate records of customer interactions and transactions. This helps in tracking issues and improving service quality.- **Feedback Collection:** Gather customer feedback about products and services. This information is valuable for the improvement and development of offerings.- **Team Collaboration:** Work closely with other team members to ensure customer needs are met. Effective communication with colleagues enhances overall service quality.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum educational qualification of 10th pass. You should possess excellent communication skills for clear interactions with customers. A friendly and patient attitude is essential for dealing with various customer personalities. Basic computer skills and familiarity with online communication tools are necessary. We expect you to be proactive in learning about our products and services to serve customers more effectively. Time management and organizational skills are also important, as you will be handling multiple inquiries at once.
View all details

Hiring For Back Office Executive (Female)

Senco Hospital Supply and Company

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care Back Office Processing Back End Processing MS Office Word Basic Computers Computer Operations Typing Skills
As a Back Office Executive, your role will focus on supporting the company's operations through various administrative tasks. Your key responsibilities include:- **Data Entry**: Accurately entering information into databases and systems, ensuring that all data is up-to-date and organized.- **Record Keeping**: Maintaining physical and electronic files, including official documents and correspondence, to ensure easy access to information.- **Client Support**: Assisting with inquiries and support requests, helping to resolve issues by coordinating with other departments as needed.- **Reporting**: Preparing reports on activities, helping to track progress and performance metrics that assist in decision-making.- **Administrative Tasks**: Handling day-to-day administrative duties such as scheduling appointments, answering phone calls, and managing office supplies to ensure smooth operations.To succeed in this role, you should possess the following skills and expectations:- **Attention to Detail**: A strong ability to spot errors and ensure accuracy in data entry and documentation.- **Organizational Skills**: Efficiently managing multiple tasks and prioritizing work to meet deadlines in a fast-paced environment.- **Communication Skills**: Strong verbal and written communication abilities to effectively interact with colleagues and clients.- **Technical Proficiency**: Familiarity with basic office software, such as MS Office and data management systems.- **Team Player**: Ability to work well with others, contributing positively to the work environment. Candidates should be female, with a minimum of 1 to 2 years of relevant back office experience and at least a 12th-grade education. This is a full-time position requiring you to work from the office in Kolkata.
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Outbound Calling Customer Support Call Center BPO Cold Calling Video Call
- Handle inbound and outbound calls from customers: The Call Center Agent will be responsible for answering calls from customers to address their inquiries, resolve complaints, provide information, and offer assistance.- Maintain customer satisfaction: It is crucial for the Call Center Agent to ensure that customers are satisfied with the service provided, by actively listening to their concerns and finding solutions to meet their needs.- Follow communication scripts: The Agent will be expected to follow specific scripts during calls to maintain consistency and professionalism in all interactions with customers.- Utilize computer systems to track customer interactions: The Agent will need to input and update customer information in the system, as well as log details of each call for future reference.Required skills and expectations:- Excellent communication skills: The Call Center Agent must have strong verbal communication skills to effectively interact with customers over the phone.- Patience and empathy: It is important for the Agent to demonstrate patience and empathy towards customers, especially when dealing with challenging situations.- Basic computer knowledge: The Agent should have basic computer skills to navigate through systems and input customer data accurately.- Ability to work independently: As the job is work from home, the Agent should be able to work efficiently without constant supervision, managing their time effectively to handle calls and inquiries.
View all details

Front Office Executive Fresher

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Dumdum Kolkata
Microsoft Office Interpersonal Skills Problem Solving Coordination Skills Customer Service
As a Front Office Executive in Dumdum, Kolkata, your key responsibilities will include greeting visitors, answering phone calls, and managing the front desk operations. You will be the first point of contact for all guests and clients, providing a warm and professional welcome.To excel in this role, you must have excellent communication skills and a friendly demeanor. Attention to detail is crucial as you will be responsible for maintaining a tidy reception area and coordinating appointments. As a 12th pass fresh graduate, you should be able to multitask effectively and work well under pressure.Your role as a female Front Office Executive will require you to be organized, proactive, and customer-oriented. The ability to handle administrative tasks such as scheduling meetings and managing emails is essential. You should also have basic computer skills to assist in data entry and maintaining records accurately. This full-time position offers the opportunity to work from the office and be an integral part of the team.
View all details
  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Kolkata
Sales Customer Relationship Customer Service Interpersonal Skills
Need relationship manager for Kolkata location
View all details
  • 1 - 2 yrs
  • Kolkata
Comunication Skill Customer Handling Presentable
Customer Care Officer Cco Front Office Mobile Store Bbd Bag Bidhan Nagar Kolkata West BengalA Reputed Mobile Retail Chain is Urgently Hiring Customer Care Officers (front Office) for Their Stores Located in Dalhousie (bbd Bag) and Ultadanga (bidhan Nagar), Kolkata.job Role: Customer Care Officer (cco) Front Officegender- Only Femalejob Location- Dalhousie (kolkata)age- 22 to 28 Yearsjob Time- 10:00 am to 6:30 Pm (mon- Sat)requirement- 2qualification- Minimum Hsexperience- Minimum 2 Years in Customer Handling and Front Officeskills Required- Good Communication in English, Hindi, Bengali, Should Be Smart and Presentable, also Should Be Open to Relocate and Can Handle Work Pressure, Quick Learnershould have Basic Computer Knowledgejob Description- have to Interact with Customers and Solve Their Issues, Need to Do Billing and Data Entry.net Pay- Up to 15k +pf +esic +gratuity +bonus +incentive (no Target) & other Corporate Facilitiesexperience- 1 to 2 Yearsshould have all Previous Company Experience Documentsshould Be Able to Join Immediatelyjob Location; Bbd Bag Dalhausi and Ultdanga Bidhan Nagarhow to Apply?interested Candidates, Send Your Updated Resume What-sap and Call hr: 9231799122call Timing: 9 am to 8 Pmvisit Our Office:ideal Career Zone128/12a, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004
View all details
  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Topsia Kolkata
Time Management Customer Care Communication Skills Pivot Table Order Taking Food Beverage Service Hospitality Manager Guest Lecturer Grooming
We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.
View all details
  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Paikpara Kolkata
Customer Relationship Outbound Calling Customer Service Customer Care Customer Communication Customer Handling
As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.
View all details
  • 0 - 1 yrs
  • Female
  • Kolkata
Customer Relationship Telephone Handling Customer Communication Receptionist Activities Front Desk Computer Skills Convincing Power Front Office
Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment
View all details
  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Female
  • Salt Lake Kolkata
Customer Relationship b2b Marketing B2B Sales Interpersonal Skills Lead Generation Field Sales Corporate Sales Customer Service Channel Sales Direct Sales
As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.
View all details
  • Fresher
  • Female
  • Kolkata
Dis Good Communication Skills Time Management Customer Support Inbound Process Call Center BPO
- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.
View all details
  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
View all details
  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aviation Hospitality Hostess Activities Good Communication Skills Customer Care Executive
We are looking for a friendly and enthusiastic Air Hostess to join our team in Kolkata, India. This role is perfect for fresh graduates who are eager to pursue a career in aviation and love providing excellent customer service.Key Responsibilities:1. **Passenger Safety**: Ensure the safety and comfort of passengers throughout the flight by delivering safety briefings and being attentive to their needs.2. **Customer Service**: Greet passengers warmly, assist with seating, and attend to any queries or requests they may have. Your goal is to create a pleasant travel experience.3. **Food and Beverage Service**: Serve meals and refreshments, taking care to accommodate dietary restrictions and preferences, ensuring all passengers enjoy their flight.4. **Conflict Resolution**: Address and resolve any conflicts or issues that may arise during the flight, maintaining a calm and professional demeanor.5. **Team Collaboration**: Work closely with the flight crew to ensure effective communication and coordination, striving for smooth operations at all times.Required Skills and Expectations:Candidates must possess effective communication skills, enabling them to interact positively with passengers and team members. A friendly attitude and a strong desire to help others are essential. Good problem-solving abilities will assist in handling unexpected situations. Additionally, candidates should be adaptable, working effectively in a dynamic environment. A professional appearance and a commitment to maintaining high standards of service are expected in this role.If you have any queries, you can contact this number- + 91 6290979823 ( Calling/ Send Your CV this WhatsApp number)
View all details
Aviation Hospitality Good Communication Skills Customer Handling Passenger Handling
We have vacant of 50 Air Hostess Jobs in Kolkata, Patna, Siliguri, Andal, Ranchi, for Freshers Educational Qualification : 12th Pass, B.A, B.Com, Other Bachelor Degree Skill Aviation, Hospitality, Good Communication Skills, Customer Handling, Passenger Handling etc.if you have any queries, you can contact this number- +91 6291766452 (send your CV/ Resume this number)
View all details

Back Office Executive (female Candidates Only)

Senco Hospital Supply and Company

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care Back Office Processing Back End Processing MS Office Word Basic Computers Computer Operations Typing Skills
Back Office Executive required
View all details

12th Pass Freshers For Airport Executive

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 5.5 Lac/Yr
  • Female
  • Dum Dum Kolkata
Ground Staff Activities Aviation Problem Solving Customer Service Team Coordination Communication Skills
Join our team as a Airport Staff in Dum Dum, Kolkata. As a female candidate with a 12th pass qualification, you will be responsible for assisting in various tasks at the airport. Your key responsibilities include helping with luggage handling, guiding passengers, and maintaining cleanliness in the designated areas. You should have good communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment. No prior experience is required, making this the perfect opportunity for freshers looking to jumpstart their career in the aviation industry.
View all details
  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Topsia Kolkata
Guest Handling Guest Services Good Communication Customer Relationship Management Good Communication Skills Guest Lecturer Hotel Management
Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.
View all details
  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Telesales Executivetelecaller Executive Sales Sales Relationship Relationship Officer Client Services Executive Customer Management Client Solutions Good Communication Skills
Kamlesh Steel Industries is seeking dynamic and results-driven Telecalling and Sales professionals (Female only) to join our team in Kolkata. This is a work-from-home position offering a salary commensurate with industry standards, skills, and experience. Please note that this role is target-based, aligning with standard salary practices.Key Responsibilities:1. Make approximately 100 to 150 cold calls daily to prospective clients.2. Engage with clients to explore business opportunities and establish strong relationships.3. Manage emails and maintain accurate records of interactions.4. Demonstrate creativity, confidence, and an outgoing personality.5. Represent the company in a professional and intelligent manner.6. Communicate fluently in Hindi, English, and the local language (Bengali).7. Possess excellent communication and persuasive skills.8. Conduct in-person meetings within the state when required to foster business growth.Interview Process:* Round 1: Telephonic interview.* Round 2: Video conferencing interview (if required).Note:* Job Timing: 9:30 AM to 6:30 PM (9 hours)* Off on Sundays and public holidays as per company policies.* At Least 1 year or more Experience candidate given preference
View all details

Tele Caller (Female)

Ideal Career Zone

  • 1 - 5 yrs
  • Kolkata
Comunication Skill Problem Solving Customer Support
Tele-calling Executive Lake Town KolkataAbout company: A Group of Companies refers to multiple businesses, most prominently an Indian engineering / forging group making heavy industrial parts and a diversified North-East Indian conglomerate involved in food, IT, hospitality, and construction; context is key, but both focus on diverse ventures with growth in India and beyond. Now the company needs some experienced Tele-caller and marketing Executives.Post: Tele-calling ExecutiveJob Responsibilities- (Extremely urgent with experience) Make cold calls to prospective clients from the provided database. Introduce and explain the companys real estate projects and offerings. Understand customer requirements and recommend suitable properties. Schedule site visits and follow up with potential buyers Maintain accurate client databases and call records. Deliver excellent customer service and resolve inquiries professionallyEligibility Requirements: Minimum 1 to 2 years of experience in Real Estate is mandatory. Excellent communication and interpersonal skills. Ability to handle client queries and build strong relationships.Location:- Lake Town, Kolkata.IDEAL CAREER ZONE10-8 pmVisit between 12 to 7 pm Mon to Sat
View all details
  • 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Handling Customer Relationship Front Desk Good Communication Hard Working Good Communication Skills
Front Office Mobile Store BBD Bag Bidhan Nagar Kolkata West BengalA reputed mobile retail chain is urgently hiring Customer Care Officers (Front Office) for their stores located in Dalhousie (BBD Bag) and Ultadanga (Bidhan Nagar), Kolkata.Job Role: Customer Care Officer (CCO) Front OfficeJob Role- Customer Care Officer (CCO)- Front OfficeGender- Only FemaleJob location- Dalhousie (Kolkata)Age- 22 to 28 yearsJob Time- 10:00 am to 6:30 pm (Mon- Sat)Requirement- 2Qualification- Minimum HSExperience- Minimum 2 years in customer handling and front officeSkills required- Good Communication in English, Hindi, Bengali, Should be smart and presentable, also should be open to relocate and can handle work pressure, quick learnerShould have basic computer knowledgeJob Description- Have to interact with customers and solve their issues, need to do billing and data entry.Net pay- up to 15k +pf +esic +gratuity +bonus +incentive (no target) & other corporate facilitiesExperience- 1 to 2 yearsShould have all previous company experience documentsShould be able to join immediatelyJob location; BBD Bag Dalhausi and Ultdanga Bidhan nagarHow to Apply?Interested candidates, send your updated resume what-sap and call HR: 9231799122Call Timing: 9 AM to 8 PMVisit Our Office:Ideal Career Zone128/12A, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004
View all details
View More Jobs

Apply to 114 Customer Care Female Jobs in Kolkata

  • Kolkata Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Delhi Jobs