Customer Support Coordinator Graduate Jobs in Kolkata

The Back Office Coordinator role involves supporting the administrative operations of the team, focusing on effective process management and execution. This position is ideal for recent graduates looking to start their careers in a dynamic environment.Key Responsibilities include:- Administrative Support: Assist in daily operations by ensuring all paperwork and processes are accurate and up-to-date, facilitating smooth team functioning.- Team Organization: Help coordinate team activities and meetings, ensuring that all members are informed and prepared.- Data Management: Maintain and organize files and records, utilizing relevant software tools to track performance and progress.- Communication Liaison: Serve as a point of contact for external and internal communications, promoting clarity and efficiency within the team.Required skills and expectations:- A graduate degree is mandatory, ensuring you possess the necessary educational background.- An understanding of administrative processes, alongside proficiency in software used for documentation and data management.- Strong communication skills are essential, as the role involves direct interaction with colleagues and management.- The ideal candidate should be motivated and capable of working well in a fast-paced office setting.This full-time position is based at the office in Kasba East, Kolkata. The typical working hours and days will be discussed during the interview process. Additionally, practical requirements for this role will include utilizing a laptop and mobile device for day-to-day tasks, fostering a professional and efficient work environment.

We are seeking an organized and motivated Sales Coordinator to support our sales team in Kolkata, India. The ideal candidate will have at least 5 years of experience and a strong educational background, preferably a graduate degree.Key Responsibilities:1. Sales Support: Assist the sales team by preparing necessary sales documents, proposals, and presentations to help them close deals efficiently.2. Customer Communication: Act as a point of contact for customers, addressing their inquiries and providing timely updates on orders and services.3. Data Management: Maintain accurate records of sales activities, leads, and customer information using our CRM system to ensure smooth operations.4. Reporting: Generate regular sales reports and analyze data to identify trends, support sales strategy, and help in forecasting.5. Coordination: Collaborate with other departments such as marketing, logistics, and finance to ensure a seamless sales process and customer satisfaction.Required Skills and Expectations:Candidates must have strong communication skills to effectively interact with clients and team members. Proficiency in Microsoft Office Suite and experience with CRM software is essential. The ideal Sales Coordinator should be detail-oriented, capable of multitasking, and able to work in a fast-paced environment. A proactive attitude and problem-solving skills are important for managing challenges that arise during the sales process. Team collaboration and a customer-focused mindset are vital for success in this role.

Candidate should be good in sales.

Immediate Joiners Job Profile - Education Counselor Salary -15k fixed in hand salary+ incentives 6 days working Fixed week off - Sunday Education Qualification - Graduation and aboveLocation - Salt Lake Sector 5Interested candidates apply immediately

We are seeking a Back Office Coordinator to join our team in Kolkata South. As a Back Office Coordinator, you will be responsible for managing and organizing all back office tasks to ensure smooth operations.Key Responsibilities:- Data entry and management: Inputting and updating information into databases and systems accurately.- Document handling: Sorting, filing, and maintaining physical and electronic records.- Communication support: Assisting in responding to emails, calls, and inquiries from internal and external stakeholders.- Coordination: Collaborating with different departments to ensure seamless workflow and timely completion of tasks.Required Skills and Expectations:- Graduate degree in any field.- Strong attention to detail and organizational skills to handle data accurately.- Good communication skills to assist in responding to queries effectively.- Ability to work independently and collaboratively in a team environment.- Proficiency in MS Office suite (Word, Excel, PowerPoint) for data entry and document handling tasks.

Key Responsibilities:1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

back office coordinator

Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person

Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com

Job Openings for 6 Marketing Coordinator Jobs for Freshers in Kolkata, having Educational qualification of : B.A, M.B.A/PGDM with Good knowledge in Direct Marketing, Marketing, Customer Relationship, Marketing Communication, Lead Generation etc. contact 8001610699Email freelancehr7.sjcc@gmail.com

HAVING GOOD EXPERIENCE OF DIFFERENT TYPES OF OFFICIAL JOB ACTIVITIES

We are engage with all type of Telecom work. Our prime Client is NOKIA, Ericsson, VODAFONE, JIO etc. We need project coordinator for all of our mentioned client and the person should have knowledge of BTS / MW activity.

Role Description:This is a full-time on-site role for a Relationship Manager / Course Counselor for our reputed client in Kolkata metropolitan area. The role involves building and maintaining client relationships, understanding client needs, providing course counseling, and ensuring client satisfaction through effective communication and service delivery. Qualifications: Strong relationship management and communication skills. Ability to understand and analyze client requirements. Experience in course counseling and client servicing. Must have sound knowledgeable of Ability to provide overall product value and differentiate support offerings that clearly map to customer needs. Proficiency in excellent knowledge in MS office. Excellent organizational and multitasking abilities. Should have minimum 3-6 years of sales experience in conceptual sales and ability to handle sales targets. Properly groomed and dynamic in character. Good enough experience to manage the database in excel sheet. Should be able to handle incoming calls from a cross section of the society. Bachelor's degree in Business Administration or related field.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

:- Mohali, Punjub, India :- Work From Home/Remote:- 16k/Month (Inhand) : Blended process ( Equal chat and calls, for every chat a call is to be made). 6 days working rotational shift and week off . : 10+2 is required or Graduation preferred but not required. Good communication and professional chating skills in English and Hindi is mandatory. Must have Laptop/Personal Computer, Smart Phone, Wifi connection. Freshers candidates are also welcome...:- -1. I5 Processor.2. 8GB RAM.3. USB Headset.4. UPS/ Invertor.5. 30-50 MBPS Wifi connection. :: .@.Interested candidates send their resume to the company mail as soon as possible for consideration.

It will be based in Ultadanga,Kolkata,West Bengal. However based on business exigencies you may be relocated by the company anywhere in India. You may be transferred to a different position or unit/department at the company pursuant to the requirements of the Company. In addition,your employment may be transferred,after executing a fresh employment agreement,to one of the Company's subsidiaries or affiliates,pursuant to the requirements of the Company and/or its subsidiary/affiliates.No Sales/Target based Job.No field work.Salary Range : 3 LPA-4 LPA, based on skills, experience, and interview performance.Educational Requirement : Bachelor's (Preferred)Gender Preference : Both male and female can applySkills Requirement : Basic excel, Excellent communication and interpersonal skillsExperience Requirement : Full-time, FresherBenefits: Health insurance, Provident FundSupplemental pay types: Performance bonusWork Arrangement : Work From OfficeLocation : Bidhannagar, Near Hudco Crossing, Beside Reliance DigitalWorking Hours : 11:00 AM - 05:00 PM Monday to FridayAdditional Info : 1. Handling Calls. Documentation And Filing Work. 2. Have To Build Up Own Team And Work As A Team Leader, 3. Have A Take Care Of Recruitment, Team Building, And Revenue Generation.

Job Openings for 1 Helpdesk Executive Job for Freshers in Salt Lake, Kolkata having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship Executive,Front Office Administrator,Front Office Coordinator etc.Proficient in computer, good communication skills

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp No.ThanksRegards/Aviation Team

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time