Customer Support Coordinator Graduate Jobs in Kolkata

Currently, we have a vacancy and are seeking a female Office Coordinator to join our team in Sky Sketch India Group. This role involves accurately and efficiently managing and updating information, supporting key data management processes, and performing various administrative tasks. The position offers a salary of 9,000 - 10,000 Rs. (Depending on your product knowledge and experience) along with growth opportunities.Key Responsibilities:Ensure data accuracy, accessibility, and contribution to smooth operations.* Possess excellent communication, organisational, and time management skills.- Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint.- Ability to maintain confidentiality and handle sensitive information.- Strong problem-solving and analytical skills.Personality:- Discreet, professional, and courteous.- Capable of working under pressure and meeting deadlines.- Flexible and adaptable with a positive attitude.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is a 12th-grade pass in any stream or a degree along with a diploma in Travel and Hospitality Management, which is preferred. This role requires excellent attention to detail, a high level of accuracy, strong organisational skills, and the ability to efficiently manage multiple tasks. Candidates must be open to working evening shifts. Can you answer the questions above to qualify for the preliminary interview round? You will be trained to provide exceptional travel advice and support to our clients. You will learn to create personalised travel itineraries, assist with booking accommodations, flights, and transportation, and ensure a seamless travel experience for our customers. This role requires a passion for travel and customer service, along with the ability to work in a fast-paced environment.Application Question(s):1. Are you willing to travel to the Esplanade area or Salt Lake near Sector 5 Metro Station, Kolkata?2. Are you looking for a full-time role or a contract?3. Is travel your passion?4. Must know tourist places in India and neighbouring countries.5. Do you have sound knowledge of geography?6. Are you proficient in English to communicate effectively via email and social media?7. Do you have a pleasing personality and convincing power to motivate people?8. Are you an extrovert?9. Do you have travel sickness? 10. Are you ready to join as a fresher in the Travel & Tourism industry?Can you answer the questions above to qualify for the preliminary interview round?The starting remuneration, depending on your knowledge and experience, if any, during the 3-month provisional period, is 10,000. After 3 months, depending on your performance, it will be 11,000. Upon successful completion of the training period, your salary will be fixed at 12,000, based on your performance. There will also be opportunities to increase remuneration during the provisional period for exceptional performance. Sales do not refer to door-to-door sales. Typically, we receive business from our client base and online promotions through various social media and websites. If you can generate business independently, you will receive incentives. We are located in Esplanade and Salt Lake Sector-2, and our office hours are 10:30 AM to 7:30 PM, Monday to Saturday. For more details about our company.

Candidate should be good in sales.

Immediate Joiners Job Profile - Education Counselor Salary -15k fixed in hand salary+ incentives 6 days working Fixed week off - Sunday Education Qualification - Graduation and aboveLocation - Salt Lake Sector 5Interested candidates apply immediately

We are seeking a Back Office Coordinator to join our team in Kolkata South. As a Back Office Coordinator, you will be responsible for managing and organizing all back office tasks to ensure smooth operations.Key Responsibilities:- Data entry and management: Inputting and updating information into databases and systems accurately.- Document handling: Sorting, filing, and maintaining physical and electronic records.- Communication support: Assisting in responding to emails, calls, and inquiries from internal and external stakeholders.- Coordination: Collaborating with different departments to ensure seamless workflow and timely completion of tasks.Required Skills and Expectations:- Graduate degree in any field.- Strong attention to detail and organizational skills to handle data accurately.- Good communication skills to assist in responding to queries effectively.- Ability to work independently and collaboratively in a team environment.- Proficiency in MS Office suite (Word, Excel, PowerPoint) for data entry and document handling tasks.

**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

back office coordinator

Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person

Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com

Job Openings for 6 Marketing Coordinator Jobs for Freshers in Kolkata, having Educational qualification of : B.A, M.B.A/PGDM with Good knowledge in Direct Marketing, Marketing, Customer Relationship, Marketing Communication, Lead Generation etc. contact 8001610699Email freelancehr7.sjcc@gmail.com

HAVING GOOD EXPERIENCE OF DIFFERENT TYPES OF OFFICIAL JOB ACTIVITIES

We are engage with all type of Telecom work. Our prime Client is NOKIA, Ericsson, VODAFONE, JIO etc. We need project coordinator for all of our mentioned client and the person should have knowledge of BTS / MW activity.

Role Description:This is a full-time on-site role for a Relationship Manager / Course Counselor for our reputed client in Kolkata metropolitan area. The role involves building and maintaining client relationships, understanding client needs, providing course counseling, and ensuring client satisfaction through effective communication and service delivery. Qualifications: Strong relationship management and communication skills. Ability to understand and analyze client requirements. Experience in course counseling and client servicing. Must have sound knowledgeable of Ability to provide overall product value and differentiate support offerings that clearly map to customer needs. Proficiency in excellent knowledge in MS office. Excellent organizational and multitasking abilities. Should have minimum 3-6 years of sales experience in conceptual sales and ability to handle sales targets. Properly groomed and dynamic in character. Good enough experience to manage the database in excel sheet. Should be able to handle incoming calls from a cross section of the society. Bachelor's degree in Business Administration or related field.

:- Mohali, Punjub, India :- Work From Home/Remote:- 16k/Month (Inhand) : Blended process ( Equal chat and calls, for every chat a call is to be made). 6 days working rotational shift and week off . : 10+2 is required or Graduation preferred but not required. Good communication and professional chating skills in English and Hindi is mandatory. Must have Laptop/Personal Computer, Smart Phone, Wifi connection. Freshers candidates are also welcome...:- -1. I5 Processor.2. 8GB RAM.3. USB Headset.4. UPS/ Invertor.5. 30-50 MBPS Wifi connection. :: .@.Interested candidates send their resume to the company mail as soon as possible for consideration.

It will be based in Ultadanga,Kolkata,West Bengal. However based on business exigencies you may be relocated by the company anywhere in India. You may be transferred to a different position or unit/department at the company pursuant to the requirements of the Company. In addition,your employment may be transferred,after executing a fresh employment agreement,to one of the Company's subsidiaries or affiliates,pursuant to the requirements of the Company and/or its subsidiary/affiliates.**No Sales/Target based Job.**No field work.Salary Range : 3 LPA-4 LPA, based on skills, experience, and interview performance.Educational Requirement : Bachelor's (Preferred)Gender Preference : Both male and female can applySkills Requirement : Basic excel, Excellent communication and interpersonal skillsExperience Requirement : Full-time, FresherBenefits: Health insurance, Provident FundSupplemental pay types: Performance bonusWork Arrangement : Work From OfficeLocation : Bidhannagar, Near Hudco Crossing, Beside Reliance DigitalWorking Hours : 11:00 AM - 05:00 PM Monday to FridayAdditional Info : 1. Handling Calls. Documentation And Filing Work. 2. Have To Build Up Own Team And Work As A Team Leader, 3. Have A Take Care Of Recruitment, Team Building, And Revenue Generation.

Job Openings for 1 Helpdesk Executive Job for Freshers in Salt Lake, Kolkata having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship Executive,Front Office Administrator,Front Office Coordinator etc.Proficient in computer, good communication skills

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp No.ThanksRegards/Aviation Team

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time