Inside Sales Coordinator (female)

21 GenX

job responsibilities:

make outbound calls to existing and potential customers.

handle inbound customer inquiries related to products, orders, payments, and deliveries.

explain product details, offers, and promotions to customers.

assist customers in placing orders online or over the phone.

resolve customer complaints and issues in a timely and professional manner.

maintain a daily call log and update the crm with call outcomes.

follow up on leads and ensure customer satisfaction.

coordinate with internal teams like logistics, warehouse, and support when required.

requirements:

6 months to 2 years of telecalling or customer service experience (ecommerce experience preferred).

excellent communication skills in hindi and english (regional languages a plus).

basic computer knowledge and familiarity with crm systems or online order systems.

positive attitude, patience, and ability to handle pressure.

high school diploma or equivalent (bachelor’s degree preferred).

key skills:

customer service, communication, crm, sales support, ecommerce operations

females are preferred for this job

job types: full-time, permanent

schedule:

day shift

language:

english (required)

work location: in person

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  B.A, B.C.A, B.B.A, B.Com, B.Sc, BVSC, Any Bachelor Degree

• Role

  Inside Sales Coordinator

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office