Opening For Customer Support Representative

Yes Tech Solutions Inc.

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.

Qualifications

Excellent communication and customer service skills

Proven experience in customer support and customer satisfaction

Ability to troubleshoot and resolve customer issues

Familiarity with customer service software, databases, and tools

Bachelor degree in business administration, communication, or a related field is preferred

Relevant experience in the jewelry industry is a plus.

Industry - Luxury Goods & Jewelry

Employment Type-Full-time

Experience : 0 - 5 Years

No. of Openings : 3

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A

Role : customer support representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India