Opening For Vendor Coordination

Yes Tech Solutions Inc.

1 - 7 Years
2 Openings
2.0-3.5 Lac/Yr
Kolkata
+1 Gariahat Kolkata

Key Skills

Vendor Coordination Vendor Relationships Vendore Management Vendor Development CCE CSE Customer Care Customer Care Consultant Customer Service Representative Customer Support Coordinator Customer Care Incharge Customer Support Specialist Customer Car Walk In

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Job Description

Customer Service Executive (Voice/Blended/USA)

The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.

Roles & Responsibilities

Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment.

Efficiently coordinate and schedule inventory updates from retail brands.

Maintain clear and constant communication with retail brands.

Proactively address any potential issues or delays to ensure timely pickups.

Foster and maintain strong relationships with retail brands.

Adapt and handle unexpected challenges, such as delays and changes in schedules.

Required Candidate Profile

- Excellent written and verbal communication skills

- Phone and email etiquettes to effectively address customer queries

- Have Customer Empathy - ability to identify and understand customer's situation and motives

Experience

2 4 years experience in a similar role

USA Calling experience a must

Education

Graduate (10+2+2/3)

Age

30 yrs (+/- 5yrs)

Working Hours

pm to am Mon-Fri

am to pm Sat

OR

pm to am Mon-Fri

Experience : 1 - 7 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Vendor Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India

About Yes Tech Solutions Inc.

Yes Tech Solutions Inc. is one of the prominent fraternities that are actively involved in providing simplified and prompt placement and recruitment solutions to the clients across Kolkata (West Bengal, India). Mr Ahmed Hussain is the foundation stone of the company in the year 2013. Under the guidance of our diligent owner, we have been able to deliver streamlined solutions to our revered clientele and gain a reputed position in the industry. We are reckoned for our innovation, client-centric approach, and promptness in delivering our solutions. We render a range of excellent placement solutions in order to fulfill the variegated requirements of our clients. The services, we provide, include domestic placement services, overseas placement services,