Service Desk Job Vacancies in Kolkata

Job descriptionMaking and answering phone callsArranging appointments for CustomerCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description

We are looking for a candidate who can speak English for Web Consultant/Executive & Digital Marketing. Outbound International Process, Need to transfer calls to the supervisors, No Targets of Sale

Company DescriptionCareer Comfort is a job consultancy and recruitment agency having specialization in reducing the clutter and streamline the manpower hunting for the companies no matter how big or small. We bridge the gap between leading companies and the Career Aspirants. We act as a link between the companies that offers job n various areas and the job seekers.Role DescriptionThe candidate will be posted as a Process Associate and will be responsible for dealing with the customer BPO/Customer service sector in one of our client companies. Our client is a global healthcare provider based in US with their BPO Centre located in Kolkata, India. The candidate will be handling medical billing queries from the customers of the company.Job Title: Process AssociateProcess: Inbound Voice Process (US Healthcare Brand)Gross Salary: Rs 14000 to Rs 19000 (Based on Experience)Work Schedule: Monday to Friday (5-Days a week)*Fixed Weekend Off (Saturday & Sunday)Key ResponsibilitiesHandle inbound calls related to US medical billing inquiries.Maintain excellent communication with clients and stakeholders in the US.NOTE: No sales pressure or targets to be reachedJob Requirements & QualificationsExcellent communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment.Should be comfortable working in night shifts.Freshers and experienced candidates from any fields are welcome.Job Location: Within Kolkata (Salt Lake, sector-5)Benefits with usCompetitive salary packageFree cab drop facilities available Subsidized mealsPF & ESI Monthly attendance based allowance of Rs 1000 per monthLucrative annual bonus upto Rs 15000To apply, interested candidates may forward their updated CVs at earliest to email at nancy.s@careercomfort.co.in or can reach out at +91-7696909689

Customer dealing ,passport checking, baggage handaling, ticketing

**Job Title:** Customer Care Representative**Location:** [Pan India]**Department:** Customer Service**Reports To:** Customer Care Manager**Position Type:** Full-Time/Part-Time**Job Overview:**We are seeking a dedicated and empathetic Customer Care Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. As a Customer Care Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.**Key Responsibilities:**- **Customer Interaction:** Serve as the primary point of contact for customers via phone, email, live chat, and social media, addressing inquiries and resolving issues promptly and professionally.- **Issue Resolution:** Identify and troubleshoot customer problems, offering solutions and escalating issues to the appropriate departments when necessary.- **Product Knowledge:** Maintain a thorough understanding of our products and services to provide accurate information and support.- **Record Keeping:** Document all customer interactions and transactions in the CRM system accurately and in a timely manner.- **Feedback Collection:** Gather and relay customer feedback to management for the purpose of improving products and services.Education: High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.Experience: Previous experience in a customer service or call center role is preferred, but not required.

We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.

Responsibilities:-1.Manage incoming phone calls2.Identify and assess customers needs to achieve satisfaction3.Provide accurate, valid and complete information by using the rightmethods/tools4.Handle customer queries, provide appropriate solutions andalternatives within the time limits; follow up to ensure resolutionRequirements:-1. Proven customer care experience In any International BPO orExperience as a Travel Sales Representative2. Strong phone contact handling skills and active listening3. Customer orientation and ability to adapt/respond to different typesof characters.4. Excellent communication and interpersonal skills.

We Are hiring for Customer Care Executive Fresher & Experience both can apply. Job Location : Dum Dum Salary : 18,0000 to 22,0000Age Limit : 18 to 42 for Male 18 to 32 for Female Job description : 1. Customer Handling 2.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness.3.Analyzing and reporting customer data to devise new strategies or update the existing ones4.Assisting them if they are facing a problem and troubleshooting it. NO REGISTRATION CHARGES NO APPLICATION CHARGES NOTE : We are not a consultancy. Direct company pay RollSIX TWO EIGHT NINE TWO FIVE SEVEN SEVEN TWO TWO

Responsibilities:Service Desk Call taking profile.Respond to the issues reported by customer predominantly through voice and emails, chat, etc.Identify, investigate, and diagnose the issue.Provide resolution to customer based on in scope processes.Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group.Achieve defined targets.L1 Support for Resident, Non-Resident Guests & BelvedereL1 Support for Hotel Staff for Team InternetWi-Fi assistance for Hotel Events/Conferences.Work experience: Excellent verbal and written communication skills with email etiquette and customer service skillsGood Analytical skillsBasic knowledge of IT infrastructure, Tools and networkProficient in Ms OfficeWilling to work in Rostered shifts as per project requirement.

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Hiring For Bandhan Bank Freshers 2022 (Dsa) We Age Going To Hire Some Freshers For Bandhan Bank Male & Female Both Can Apply Required Qualification- Hs Pass Or Graduation -Post Graduate Can Also Apply Age Limit-18 To 30 Salary -16K To 24K , Job Post -Customer Service Officer Office Executive Front Desk Executive Job Location-As Per Your Pin Code Wise Benefits-Pf + Esi +Medical+Incentives Interested Person Can Contact With Banking Department Contact Person Hr Sougata

Customer Service Lead: Driving customer excellence Compliance adherence on Quality Parameters Supervise customer service team and tele caller team Respond and resolve - customer inquiries and issues within a defined TAT Conduct survey analyse and prepare reports Stakeholder management Vendor management Customer engagement Develop policies and procedures Focus on customer satisfaction Train staff Develop goals and report progress Work with cross functional teamsExperience-3 -6 years

Private Bank Recruitment Notice 2022 -- HS pass And Any Graduate Male & Female Can Apply For The Post.Full Time Permanent Job. The Job Profile Is Customer Service Officer And office Executive.-- Designation - CASA Officer , BDE ( Business Development Executive ), Branch Relationship Executive, KYC Verification Department, Documents Collection Department, & More. Needed Criteria For The Job Salary 14k to 20k Age : Between 18 years To 29 yearsGood Communication Skills required District Wise Selection In All Over West Bengal -- Interview Location : Kolkata Venue :6th floor, SLS tower GP Block Salt lake Sector 5, Bidhanagar Kolkata-700091Near : SDF moreReference person : Afsari Khan For Interview Carry CV, Photo, ID Proof, Educational Documents,

URGENT OPENING UNDER GROUND STAFF FOR DOMESTIC AIRLINESPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor , Security Staff QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 30years(female)Skill : Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 17k to 26k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata & Hyderabad Interview Venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanksRegardsHR Afsari Khan

Webvio Hiring for International Process - KOLKATA Location

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician