Customer Relationship Job Vacancies in Rajkot

K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr022.k9hrs@gmail.com) is looking for dedicated Customer Support Executive to join our team in Rajkot, India. The ideal candidate will have a post-graduate degree and 1 to 2 years of experience in customer service. This full-time position requires a female candidate to provide efficient support and enhance customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring that all issues are resolved promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they have a clear understanding of features, benefits, and usage.- Manage Customer Complaints: Handle and resolve customer complaints with empathy and professionalism, striving to maintain a positive relationship and achieve customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, feedback, and issues in our database to help improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve overall service delivery.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities and a customer-centric approach are essential for this role. A good understanding of computer systems and familiarity with customer relationship management (CRM) software will be advantageous. You should also be detail-oriented, capable of managing multiple tasks, and be a team player who can work in a dynamic office environment.

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We are seeking a dedicated Floor Manager to oversee daily operations at our facility in Rajkot. The ideal candidate will have 2 to 5 years of relevant experience and a graduate degree.As a Floor Manager, your key responsibilities will include:- **Staff Supervision:** Lead and motivate the team on the floor, ensuring all staff are following company policies and providing top-notch customer service.- **Operations Management:** Oversee daily operational activities to ensure efficiency, quality, and adherence to company standards.- **Inventory Control:** Manage stock levels by monitoring inventory and reconciling discrepancies to prevent shortages or excess.- **Customer Experience:** Address customer inquiries and concerns promptly to maintain a high level of satisfaction, fostering a welcoming environment.- **Training and Development:** Assist in training new employees and provide ongoing coaching to enhance team performance and service quality.To succeed in this role, you must possess strong leadership and interpersonal skills, along with the ability to handle stressful situations effectively. You should demonstrate excellent organizational skills and attention to detail, along with a proactive approach to problem-solving. A solid understanding of operational procedures and team dynamics is essential. You are expected to create a positive work atmosphere, be adaptable to changing needs, and support the overall goals of the business.

We are looking for a motivated Field Sales Executive to join our team in Rajkot. In this full-time role, you will play a crucial part in driving sales and building strong relationships with clients.**Key Responsibilities:**- **Identify New Clients:** You will research and identify potential clients in the area, expanding our customer base and increasing sales opportunities.- **Manage Client Relationships:** Establish and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.- **Present Products and Services:** You will present our products and services to clients, effectively communicating their benefits to persuade them to buy.- **Achieve Sales Targets:** Set and achieve monthly sales targets, ensuring that you contribute actively to the companys revenue goals.- **Market Research:** Conduct market research to understand industry trends and competitors, allowing you to better position our offerings.- **Prepare Sales Reports:** Regularly prepare and submit performance reports to management, providing insights into your sales activities and results.**Required Skills and Expectations:**Candidates should possess a Masters degree or a Post Graduate Diploma. A background in M.C.A, M.B.A/PGDM, or M.Com is preferable. You should have 1 to 3 years of experience in sales, ideally in a field role. Strong communication and interpersonal skills are essential, along with proven negotiation abilities. We expect you to be self-motivated and results-oriented, with a passion for achieving sales goals. Proficiency in using CRM software will be an advantage. You should also be comfortable working from the office and ready to travel as needed to meet clients.

Airport Ticketing Staff are responsible for assisting customers with booking airline tickets, providing information on flight schedules and fares, and ensuring a smooth and efficient check-in process. They must possess excellent customer service skills and be able to handle inquiries and complaints in a professional manner.Key responsibilities of an Airport Ticketing Staff include:- Greeting customers and assisting with ticket booking and reservations- Providing information on flight options, schedules, and fares- Processing ticket payments and issuing boarding passes

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We are seeking a motivated Business Development Manager with 2 to 5 years of experience. This full-time role is based in our office on Nana Mava Road, Rajkot. You will play a crucial role in expanding our business and building strong client relationships.Key responsibilities include:- **Identifying New Opportunities**: Research and analyze market trends to identify new business opportunities and potential clients that align with our goals.- **Building Relationships**: Develop and maintain strong relationships with key stakeholders and clients to understand their needs and how our services can meet them.- **Creating Proposals**: Prepare detailed proposals and presentations to showcase our offerings, demonstrating the value and benefits to potential clients.- **Negotiating Deals**: Lead negotiations with clients to finalize contracts, ensuring agreements are beneficial for both parties and aligned with company objectives.- **Collaborating with Teams**: Work closely with marketing and product teams to align strategies and ensure a cohesive approach to business development.Required skills include strong communication and interpersonal skills, as well as the ability to analyze data and trends critically. Candidates should have proven experience in sales or business development and demonstrate strong negotiation and problem-solving abilities. A post-graduate degree is necessary for this position. Successful candidates will be self-motivated, goal-oriented, and possess a drive to achieve results while adapting to changing market conditions.

Proven experience in sales, preferably in the plastic industryExcellent communication and negotiation skillsAbility to develop and maintain strong customer relationshipsKnowledge of plastic materials, manufacturing, and product applicationsStrong problem-solving abilities and attention to detailProficiency in market research and competitive analysisWillingness to travel and work on-siteBachelor's degree in Sales, Marketing, Business Administration, or related fieldInterested candidate can share resume on 9033526313

We (K9HR SOLUTIONS, Riya Khushalani (HR Manager) - +91 9106225460 Email ID: hr023.k9hrs@gmail.com) are looking for a female Back Office Assistant to support our team in Shapar. This is a full-time position suitable for candidates with 0 to 2 years of experience. The ideal candidate will have a background in B.C.A or B.B.A OR Any Graduate.Key Responsibilities:- Administrative Support: Assist with daily administrative tasks such as filing, data entry, and organizing documents to keep the office running smoothly.- Communication: Handle phone calls and emails to respond to queries and provide information as needed, ensuring effective communication within the team and with clients.- Record Keeping: Maintain accurate records of transactions and activities to support efficient business operations.- Inventory Management: Monitor and manage office supplies to ensure that all necessary materials are available for daily tasks.- Reporting: Prepare reports and summaries as required by the management, helping in decision-making processes.Required Skills and Expectations:- Strong organizational skills to handle various tasks simultaneously and efficiently.- Good written and verbal communication skills to interact professionally with colleagues and clients.- Proficiency in MS Office (Word, Excel, PowerPoint) for data management and reporting.- Attention to detail to ensure accuracy in data entry and record maintenance.- A positive attitude and willingness to learn, adapting to the needs of the team and the office environment.Ideal candidates will need to work from the office and should be committed to developing their skills in a supportive environment.

K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr022.k9hrs@gmail.com) is looking for a motivated and energetic Field Sales Executive to join our team in Rajkot. This is an exciting opportunity for recent graduates looking to launch their career in sales and contribute to our growing organization.

B2B Sales Executive responsible for generating business opportunities in industrial and manufacturing sectors, meeting clients, presenting products, negotiating deals, achieving sales targets, and maintaining strong customer relationships. Must possess excellent communication, sales, and field marketing skills with willingness to travel.

Hire, mentor, and motivate sales representatives to maintain high productivity levels.Develop and implement annual and monthly sales objectives while monitoring competitor activities.Oversee inventory, manage delivery standards, and ensure accurate sales reporting.Resolve complaints immediately and foster long-term relationships to maintain a 95%+ satisfaction rating

As a Customer Care Executive, your main responsibility will be to assist customers with their queries and concerns. This includes answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner. You will also be responsible for maintaining customer records and ensuring customer satisfaction at all times.The ideal candidate for this role should be a graduate with good communication skills and a customer-centric approach. You should be able to multitask and work well under pressure. Additionally, you should be a team player and have a positive attitude towards problem-solving. Prior experience in customer service is not required, as this is a position suitable for freshers looking to start their career in customer care.