K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. | Email ID: ) is looking for a dedicated Customer Support Executive to join our team in Punit Nagar, Rajkot. The ideal candidate should have 1-2 years of experience in customer support and hold a postgraduate degree. nnIn this role, you will assist our customers by addressing their inquiries and issues, providing accurate information, and ensuring a positive overall experience. You will represent our company and foster strong relationships with y responsibilities include:nn1. Responding to customer inquiries: You will handle various customer questions via phone, email, or in person, offering solutions and guidance as 2. Resolving customer issues: You will troubleshoot problems and help customers find effective solutions, working swiftly to address their 3. Maintaining customer records: You will ensure that all interactions and transactions with customers are documented accurately in our 4. Collaborating with team members: You will work closely with other departments to ensure customer satisfaction and improve our r this role, you should have excellent communication skills and be able to convey information clearly and effectively. You need to be patient, empathetic, and willing to help others. Strong problem-solving abilities and a detail-oriented mindset are essential. The ability to work independently and adapt to various situations is also important. Candidates must be female and able to work from our office in Rajkot.
Experience
1 - 2 Years
No. of Openings
2
Education
Post Graduate (M.B.A/PGDM)
Role
Customer Support Executive
Industry Type
IT-Hardware & Networking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
712, Dwarika Pride B/s, Sadbhavna Hospital, Nr Ramapir Circle, 150 Feet Ring Rd, Rajkot, Gujarat 360007