Customer Support Coordinator Job Vacancies in Rajkot

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is Looking for a Sales Coordinator in Rajkot, India, who will support our sales team to ensure smooth operations and effective communication. The ideal candidate should have 1 to 3 years of experience in a similar role and be a male graduate. This is a full-time office position.Key Responsibilities:1. **Sales Support**: Assist the sales team by preparing sales reports and maintaining records to track performance and targets.2. **Customer Communication**: Act as a point of contact for customers to address inquiries and provide information about products and services.3. **Order Processing**: Manage the order input process by ensuring timely entry and tracking of orders to meet customer expectations.4. **Collaboration**: Work closely with other departments, such as marketing and logistics, to coordinate sales activities and ensure a seamless experience for customers.5. **Data Management**: Maintain and update customer databases to ensure all information is accurate and easily accessible.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with customers and team members. Attention to detail and the ability to multitask in a fast-paced environment are essential. Proficiency in Microsoft Office, particularly Excel, is required for handling reports and data. A proactive attitude, problem-solving skills, and the ability to work independently as well as part of a team are crucial for success in this role.

We are seeking a motivated Sales Coordinator to support our sales team in Rajkot, India. This role is ideal for a detail-oriented individual with 1 to 3 years of experience in sales coordination. You will play a key role in ensuring smooth sales operations and communication between departments.Key Responsibilities:- **Assist Sales Team**: Help the sales team with administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings to ensure they remain organized and focused on achieving targets.- **Customer Communication**: Serve as the main point of contact for customers. You will handle inquiries, provide information about products and services, and address any concerns to enhance customer satisfaction.- **Order Processing**: Oversee the order management process from initiation to delivery. This includes preparing quotes, confirming orders, and following up on shipments to guarantee timely delivery.- **Data Management**: Maintain and update customer records and sales databases. Accurate documentation and reporting are essential to track sales performance and forecast future sales.

Position > MANAGER SUPPORT-SALES & MARKETING DOMESTIC & GLOBALLocation > at plant, Gondal , Dist. Rajkot , Gujrat, India Reporting > CMD/COO Job description. > will be responsible for providing strategic and operational support to the sales marketing team domestic and global, ensure smooth coordination between plant operations and sales channels, customers- domestic and global, Overseas execution of buyers orders, for domestic and global, documentation, and marketing support activities to achieve business targets and maintain high customer satisfaction.Key responsibilities > 01. Ensure effective coordinate with production, logistics, / CHA and sales team to ensure timely executing/ supplies of customers order. Domestic and globally 02. Monitor and manage customers requirements, product dispatch schedules and delivery timelines.03. Prepare and maintain sales reports, forecast, and marketing data for decision-making for domestic and globally 04. Support Marketing companions, product promotions, and trade exhibitions, events etc. 05. Ensure compliances with companys quality and food safety standards in all customers dealings domestic and globally.06. Efficiently and smartly handles customers complains and feedback and updates to reporting officers.07. Laisse with key accounts and assist in business development, identify new customers etc. 08. Updates debtors outstanding, constant follow up for payment, and update statues to reporting officers.09. To ensure timely preparing necessary documents for domestic and global dispatches like Performa invoices, tax invoices similarly for import such as PO etc. 10. Other task/ assignments assigned by reporting officer/ top Management from time to time.Qualifications and skills, Ideal candidate must be commerce graduate / post graduate in commerce and prefer PG diploma in Business Management related to sales- Marketing and export and import as well.With 8-10 years experience in sales - coordination/ support and business development activities, customers services, in FMCG food B2B industry.Smart business communication (Efficient, effective, strong verbal and written)Proficiency in MS office- specially PPP, ERP, systems etc.

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is Looking for a motivated and organized female Sales Coordinator to join our team in Rajkot. This role involves supporting our sales team and enhancing customer satisfaction through effective communication and coordination.Key Responsibilities:- **Sales Support**: Assist the sales team in processing orders, preparing sales reports, and maintaining updated information in the sales database to ensure smooth operations.- **Customer Interaction**: Communicate with clients to address inquiries, provide product information, and ensure timely follow-ups to enhance customer relationships and satisfaction.- **Coordination**: Work closely with other departments such as marketing and logistics to align sales activities and ensure timely delivery of products to customers.- **Scheduling and Planning**: Organize and coordinate sales meetings, presentations, and travel arrangements for the sales team to optimize their time and productivity.- **Data Management**: Maintain accurate records of sales activities, customer interactions, and other relevant information to support effective decision-making and strategy development.Required Skills and Expectations:Candidates should have a graduate degree and 1 to 3 years of experience in a sales support role. Strong organizational skills and attention to detail are essential. You should be proficient in Microsoft Office, especially Excel and PowerPoint, and possess excellent verbal and written communication skills. The ability to work independently and as part of a team, along with a proactive approach to problem-solving, is important for success in this role.