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Customer Communication Fresher Jobs in Delhi NCR

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  • Fresher
  • Female
  • Delhi
Customer Support Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO Good Communication Skills
We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Ground Operation Ground Management Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Airport Supervisor Staff Management Passenger Support Airline Customer Service Ground Manager Problem Solving Customer Manager Good Communication Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations. Your primary responsibilities will include:- **Team Management:** Oversee a team of airport staff, ensuring they perform their duties effectively and efficiently. This includes assigning tasks and providing support as needed.- **Customer Service:** Address passenger inquiries and concerns promptly to enhance their travel experience. You will be the point of contact for any issues that arise at the airport.- **Safety and Security Compliance:** Ensure all safety and security regulations are followed by staff and passengers. You will monitor airport operations to maintain a secure environment for everyone.- **Operational Coordination:** Collaborate with other departments, including security, ground handling, and airlines, to ensure seamless operations. You will help to coordinate schedules and respond to any disruptions.- **Training and Development:** Provide training and mentorship to new employees, helping them understand their roles and responsibilities. You will play a key role in building a knowledgeable team.For this position, candidates should have a minimum educational qualification of 12th grade. Experience is flexible, with 0 to 6 years deemed suitable. Ideal candidates will possess strong communication skills, a customer-oriented attitude, and the ability to work under pressure. You should also be organized, detail-oriented, and have a basic understanding of airport operations. A friendly demeanor and a willingness to solve problems will be essential for success in this role.
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  • 0 - 6 yrs
  • Delhi
Packaging Shipment Delivery Excellence Route Planning Strategic Communication Community Relation Customer Handling Coordination Skills
Delivery Rider with 20k Fixed and Food and other Allowance AdditionalImmediate JoinerEast of KailashAnd other DetailsJob Title: Delivery Rider (immediate Joiner)Location: East of Kailash, New Delhi
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Janakpuri Delhi
Receptionist Activities Telephone Handling Customer Communication
We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.
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12th Pass Freshers For Office Secretary

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill
We are looking for a dedicated and organized Office Secretary to support our daily operations. This position is ideal for individuals with minimal experience who are eager to learn and grow within a professional environment.**Key Responsibilities:**- **Answering phone calls:** You will manage incoming calls, providing information and directing inquiries to the right person or department.- **Managing schedules:** Assist in organizing and scheduling meetings, ensuring all participants are informed and prepared.- **Maintaining records:** Keep accurate and organized records of office documents, correspondence, and files for easy access and retrieval.- **Preparing reports:** Help in creating and formatting documents, reports, and presentations using basic software such as Microsoft Word and Excel.- **Greeting visitors:** Welcome guests to the office, ensuring they feel comfortable while you guide them to the appropriate person.- **Supporting team members:** Provide administrative support to various team members, assisting with tasks as needed to ensure smooth office operations.**Required Skills and Expectations:**Candidates should possess good communication and interpersonal skills, as you will work closely with colleagues and clients. Proficiency in basic computer operations and software applications like MS Office is essential. The ideal candidate should be detail-oriented, organized, and able to manage multiple tasks simultaneously. A professional attitude and a willingness to learn in a fast-paced work environment are crucial. Being punctual and reliable is expected since you will be part of a collaborative team.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon Sector 53
Customer Support Voice Process Inbound Voice Process International Voice Process Customer Support Voice Process BPO Good Communication Skills
Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume
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Jobs by Popular Location

  • 0 - 3 yrs
  • Greater Noida
Retail Sales Selling Skills Sales Communication Skills Hard Working Customer Management Counter Sales
Attend walk-in customers professionally and politely.Explain products, features, prices, and offers to customers.Help customers in product selection and billing process.Achieve daily and monthly sales targets.Maintain showroom cleanliness and product display.Manage stock arrangement and tagging.Support customers for exchange, queries, and basic complaints.Coordinate with team members and store manager.Maintain customer records and follow-up when required.Skills RequiredGood communication and convincing skills.Basic computer/mobile billing knowledge preferred.Positive attitude and customer handling ability.Smart personality and teamwork skills.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Negotiation Customer Service Written Communication Professional Communication
Greetings from Research Pixie!We have a requirement for the role of Frontend Operations Executive. Kindly let me know if you are interested for the sameDesignation - Front-end operations (Client handling role, not into sales) Company Name - Research PixieCompany Location - T-444, 3rd Floor, Tower B, Ansal Corporate Plaza, Palam Vihar, Sector 3, Gurugram, Haryana 122017 (Work from Office)Job Description -Attending to new clientsUnderstanding client tasks and handing them over to the fulfillment teamEnsure on-time delivery of contentUnderstand and resolve client requests at the earliest Ensure client retentionAcquire new clientsHelp the team meet its organizational targetsExpected joining - Immediate Working Days - 6 days workingShift Timings - 8-9 hours (7 am - 4 pm; 1 pm - 10 pm, 10 am - 7 pm). The current requirement is in the night shiftWeek off - On a weekday (Sunday is not fixed off)Retention Bonus - After 18 months of completionSalary - 18k- 22k in-hand per month- Upto 24k GrossRequirement - Typing speed of 32 wpm & Excellent communication skillsPFB the details of the company -Research Pixie is a start-up firm that provides Academic Writing Services in varied Subjects to overseas students. Founded By Mr. Sayam Gupta & Mr. Manik Gupta in 2016.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Computer Skills Communication Skills Quick Learner Followups Back Office Sales
We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Relationship Interpersonal Skills Convincing Power Visa Processing Strategic Communication Cold Calling
Meet and counsel clients looking for immigration to countries like Canada, Australia, UK, New Zealand, etcAttend walk-ins to the office and counsel for overseas opportunities, profile assessment, documentation, and step-by-step process.Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge.Listen to the customer requirements and presenting appropriately to make a saleMaintaining and developing relationships with existing customers in person and via telephone calls and emailsCold calling to arrange meetings with potential customers to prospect for new business;Negotiating the terms of an agreement and closing salesAdvising on forthcoming product developments and discussing special promotionsAttending team meetings and sharing best practice with colleagues.Possess excellent communication, oral and written skills
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Service Customer Relationship Chat Support Good Communication Skills Customer Handling Customer Support Inbound Calls
Customer Support Associate Location: Gurugram Job Type: Full-time
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Najafgarh Delhi
Lead Generation Cold Calling Communication Skills Customer Relationship Management Negotiation Presentation Skills Convincing Power
Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group
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  • 0 - 3 yrs
  • Female
  • Saket Delhi
Excellent Communication Skills Provide Exceptional Customer Service Sales Consultant Immigration Consultant Visa Executive Computer Skills
Call/Whatsapp: +91 78349 19412Consult prospective clients over the phone looking for Canada/ Australia ImmigrationClear all doubts and break the confusion about Canada Immigration ProcessMaintain daily calendar and follow-upsBuild professional connections and clientsMeeting or exceeding sales goalsNegotiating and enroll prospective clientsGiving sales presentations to a range of prospective clientsLearn new Immigration Programs with the official trainer
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Good Communication Customer Management
Ishwar Vedic Life Care is an Ayurvedic wellness company focused on providing natural healthcare and herbal wellness solutions. The company works on promoting Ayurvedic products for daily health care, digestive wellness, men wellness, and overall healthy lifestyle supportlocation Pitampura, DelhiHR Contact: Deepali
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Cargo Loader Airport Ticketing
We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 6 yrs
  • Nehru Place Delhi
Good Communication Skills Customer Calling Insurance Sales
As a Life Insurance Agent, you will play a crucial role in helping clients understand and secure their financial futures through life insurance products. This part-time position requires you to work from our office located in Nehru Place.**Key Responsibilities:**- **Client Consultation:** Meet with potential clients to discuss their insurance needs and financial goals. This helps you understand how best to serve their interests.- **Product Presentation:** Explain different life insurance policies and options available to clients. Providing clear information ensures clients can make informed decisions.- **Sales Process Management:** Handle the entire sales process, from initial contact to policy issuance. This involves gathering necessary documentation and facilitating smooth transactions.- **Market Research:** Stay updated on market trends and competitor products. This knowledge allows you to provide relevant advice that meets client needs effectively.- **Client Follow-Up:** Maintain regular contact with clients for updates and renewals. Building lasting relationships fosters trust and increases client retention.Required skills and expectations include:- Strong communication skills to effectively convey complex information clearly and concisely.- A keen ability to listen to clients and understand their financial concerns, which is vital for offering suitable solutions.- Basic knowledge of insurance products or a willingness to learn through training provided by the company.- Basic computer skills for managing client records and communications.- A proactive attitude and a drive to achieve sales targets while maintaining high ethical standards.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Staff Management Airline Operations Ground Operation Airport Operation Ground Manager Aviation Problem Solving Customer Manager Passenger Support Airline Customer Service Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager, you will play a vital role in ensuring the smooth operation of airport activities. You will coordinate various services and manage staff to provide travelers with a safe and pleasant experience.**Key Responsibilities:**- **Oversee Daily Operations:** Manage all airport operations to ensure that flights are on time and services run smoothly.- **Staff Management:** Lead and support airport staff, ensuring they are trained and performing their duties effectively.- **Safety Compliance:** Ensure all safety regulations and protocols are followed to maintain a secure environment for passengers and staff.- **Customer Service:** Resolve passenger issues and complaints efficiently, ensuring high levels of customer satisfaction.- **Coordination with Airlines:** Communicate regularly with airlines to manage schedules, gate assignments, and any operational changes.**Required Skills and Expectations:**- **Strong Communication Skills:** Clearly convey information and instructions to staff and passengers, facilitating effective interactions.- **Problem-Solving Ability:** Quickly identify issues and implement solutions to enhance airport operations and customer experience.- **Organizational Skills:** Manage multiple tasks and priorities efficiently, ensuring that all airport functions are running smoothly.- **Team Leadership:** Motivate and direct a team, fostering a collaborative work environment while addressing staff needs and concerns.- **Attention to Detail:** Pay close attention to all operational aspects, ensuring compliance with regulations and proper execution of services. Candidates with educational qualifications up to 12th grade and 0 to 5 years of experience in a similar role are encouraged to apply.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Good Communication Field Sales Customer Handling
We are looking for a motivated Field Sales Executive to join our team in Pitampura. This role involves engaging with customers directly in the field and providing exceptional service to meet sales targets.**Key Responsibilities:**- **Customer Engagement:** Visit potential and existing customers to build strong relationships and understand their needs, ensuring a personalized sales approach.- **Sales Presentation:** Effectively present our products and services to clients, addressing any questions or concerns they may have to encourage purchasing decisions.- **Market Research:** Gather information on market trends, customer preferences, and competitor activities to help refine our sales strategies.- **Lead Generation:** Identify and pursue new sales opportunities through networking and referrals, contributing to the growth of our customer base.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing regular updates to management on progress towards sales goals.- **Collaboration:** Work closely with other team members to share insights and strategies that can improve overall sales performance.**Required Skills and Expectations:**We are seeking candidates with a passion for sales and customer service. Excellent communication and interpersonal skills are essential, as you will be interacting with various clients. Candidates should demonstrate a willingness to learn and adapt to new situations quickly. Being organized and self-motivated will help you manage your daily tasks effectively. A basic understanding of sales processes and market dynamics is an advantage, but we encourage those with minimal experience to apply, as on-the-job training will be provided. The role is full-time and is suited for female candidates who are eager to build a career in sales.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • Fresher
  • 3.0 Lac/Yr
  • Palam Delhi
Communication Fresher Customer Handling Customer Care
Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Customer Service Executives (Freshers Only) for IGI Airport, Delhi. This opportunity is open for male and female candidates who want to start their career in the aviation and customer service industry.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with inquiries and airport servicesProviding information about flights, boarding, and airport facilitiesHandling customer queries and resolving issues politelyCoordinating with airport staff to ensure smooth passenger servicesMaintaining a professional and customer-friendly environmentSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industryContact Number: 7838379094
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  • Fresher
  • 4.5 Lac/Yr
  • Palam Delhi
Communication Air Ticketing Aviation Customer Service Airport Cargo Cabin Crew Activities Ground Staff Activities Basic Computer Skills Ground Handling Air Hostess Activities Airport Ground Handling Aviation Security Aircraft Maintenance Ground Operation Grooming Hard Working Air Charter Operation
Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationInterview Location : Delhi Rajouri Garden Job Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7982271981
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