Array ( [0] => customer-communication [1] => noida ) 300+ Customer Communication Jobs in Noida,Customer Communication Job Vacancies in Noida Uttar Pradesh
339

Customer Communication Job Vacancies in Noida

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  • Fresher
  • Noida
Good Communication Customer Care Back Office Processing Data Management Offline Data Entry
We are looking for a diligent Data Entry Operator to join our team in Noida. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in data management. As a Data Entry Operator, your main responsibility will be to input and manage data accurately in our systems. You will also verify and update existing records to ensure information is always current. Attention to detail is crucial, as you will need to identify any errors and correct them promptly.Key responsibilities include:- Data Entry: Accurately inputting data from various sources into the system within deadlines.- Data Verification: Checking and confirming the accuracy of data to maintain high quality.- Record Maintenance: Updating existing records and organizing data to ensure easy access and retrieval.- Communication: Collaborating with team members to understand data requirements and resolve any inconsistencies.The ideal candidate should possess strong typing skills and be comfortable using computers and software programs. A keen eye for detail and the ability to work efficiently under pressure are essential. You should also have good organizational skills and be able to manage your time effectively to meet deadlines. We seek a self-motivated individual who is ready to learn and grow in a professional environment, contributing positively to our data management efforts.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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Opening For Sales Manager

Miracle Infratech

  • 1 yrs
  • 12.0 Lac/Yr
  • Noida Sector 135
Real Estate Sales Real Estate Manager Real Estate Consultant Real Estate Executive Real Estate Sales Executive Time Management Management Skills Direct Sales Field Sales Sales Target Lead Management Sales Strategy Negotiation Skills Lead Generation Sales Communication Skills Leadership Convincing Power Problem Solving Customer Relationship
Job Description: SalesCompany: Miracle InfratechLocation: Sector 135, NoidaPosition OverviewMiracle Infratech is looking for dynamic and target-driven Sales Expertise to join our growing real estate team. This role is ideal for individuals who are passionate about sales, client interaction, and building a career in real estate.The candidate will be responsible for generating and qualifying leads, conducting client meetings, and supporting deal closures. The primary KPI is achieving successful property closure .Key Responsibilities1. Lead Generation & Sales SupportGenerate and qualify leads through calls, digital platforms, and field activitiesSchedule and conduct client meetings .Assist Managers in closing dealsMaintain a consistent sales pipeline2. Client InteractionUnderstand client requirements and suggest suitable property optionsBuild rapport and maintain professional communication with clientsProvide basic market insights and project details3. Site Visits & PresentationsCoordinate and assist in property site visitsDeliver project presentations to prospective clientsEnsure a smooth and engaging client experience4. Follow-ups & ConversionPerform timely follow-ups with leadsNurture prospects to move them through the sales funnelSupport conversion of leads into site visits or closures5. CRM & ReportingUpdate daily activities, leads, and follow-ups in CRM systemsMaintain accurate records of all client interactionsShare daily/weekly performance reports with the reporting managerRequirementsExperienceMinimum 1 year of experience in real estate sales .Hard SkillsBasic understanding of sales processesKnowledge of Noidas real estate market .Soft SkillsStrong communication and interpersonal skillsConfidence in client handlingTarget-driven mindsetAbility to learn quickly and adaptPreferred Candidate ProfileInterest in real estate salesKnowledge of Noida/NCR market is an advantageEnergetic, self-motivated, and goal-orientedWork Schedule6 days working (Tuesday off)10:30 AM - 7:00 PMCompensation & BenefitsSalary + performance incentivesLead support providedTraining and growth opportunitiesExposure to premium property portfolioProfessional ExpectationsMaintain professionalism in all client interactionsFollow a client-first approachTake ownership of assigned targetsRepresent the company positively
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Opening For Receptionist

Jobs Park Placement

  • 2 - 8 yrs
  • 3.5 Lac/Yr
  • Noida
Good Personality Microsoft Excel Internal Communication Office Work Customer Calling English Language Basic Computer Skills Public Relation
Greet and welcome visitors in a friendly and professional mannerAnswer, screen, and direct phone calls appropriatelyManage incoming and outgoing mail and deliveriesMaintain a clean and organized reception areaSchedule appointments and manage calendarsProvide basic information to clients and visitors about the companyAssist with administrative tasks such as data entry, filing, and document preparationHandle customer inquiries and resolve issues or direct them to the appropriate department.
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Hiring Freshers || International BPO Executive

Rising Next Move India Private Limited

  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Noida Sector 16
Outbound Calling Customer Care BPO Voice BPO Sales International Voice Chat Support Good Communication Skills International BPO Voice Process
As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 60
Good Communication Skills Customer Care
We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- **Resolve Issues:** Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- **Maintain Records:** Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- **Provide Product Information:** Educate customers about our products and services to help them make informed decisions.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- **Communication Skills:** Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- **Problem-Solving Abilities:** A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- **Team Player:** The ability to work well with others in a team environment is important, as you will collaborate with various departments.- **Adaptability:** Be open to learning and adapting to new processes and changes to better serve our customers.- **Proficiency in Basic Computer Skills:** Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 2 yrs
  • Noida
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Customer Service Delivery Packaging Community Relation Strategic Communication Customer Handling Route Planning Delivery Excellence Shipment Packing Material Coordination Skills
Job DescriptionLooking for Biker (Delivery Partner) at Noida Blinkit Pick up grocery items from the Blinkit HUB and deliver to customers safely and on time.Full-time & Part-time shifts available.Use an Android mobile phone and navigator to locate the fastest way for timely delivery.Weekly on-time payment direct to your bank accountEarn upto INR 40,000 per month (10 hours shift compulsory)Medical Insurance cover upto INR 1 lakh for Delivery Partner & their dependent. GAP & GTL -INR 10 lakh for Delivery Partner & Temp as per conditions.Job Types: Full-time, Part-time, Regular / Permanent, FresherMust Have:2-Wheeler (Bike/Scooty)No license & No RC of the vehicleAndroid PhoneAdd On:Flexible schedule (Morning Shift, Evening Shift and other)Health insurance.Life insurance.Subsidy canteen food facility available .
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  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16
Sales Process Tele Sales Officer Tele Marketing Domestic BPO BPO Voice BPO Sales Voice Process Outbound Calling Customer Care Outbound Calls Customer Calling International BPO Outbound Sales Sales Cold Calling Inside Sales Customer Service Call Center Inbound Customer Service Good Communication Telemarketing
Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions
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  • 0 - 6 yrs
  • Noida Sector 128
Banking Operations Tele Caller Outbound Calling Customer Relationship Banking Sales Corporate Banking Good Communication
We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.**Key Responsibilities:**- **Customer Support:** Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- **Account Management:** Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- **Transaction Processing:** Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- **Sales Support:** Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- **Record Keeping:** Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- **Compliance:** Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.**Required Skills and Expectations:**Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Noida
Outbound Calling Good Communication Skills Negotiation Skills Convincing Power Problem Solving Time Management Pressure Handling Client Management Customer Communication Inside Sales
We are seeking an Inside Sales Executive to join our team in Noida. This role requires a dynamic individual with 1 to 3 years of sales experience, who will help us drive sales and build strong customer relationships.Key Responsibilities:- **Lead Generation:** Identify and reach out to potential customers through calls and emails. Build a strong pipeline of leads to support sales goals.- **Customer Engagement:** Communicate consistently with existing and prospective customers, understanding their needs and presenting our services effectively.- **Sales Presentation:** Conduct product demonstrations and presentations to clients. Ensure that prospects are informed about our offerings and how they can benefit from them.- **Closing Sales:** Negotiate terms and close deals. Work to meet and exceed sales targets while maintaining a positive relationship with clients.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities. Provide regular updates on performance to management.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to engage effectively with clients. Strong problem-solving abilities and a proactive approach are essential. A background in sales, preferably in a related industry, is required. The candidate must be comfortable working in an office environment and be able to manage multiple tasks efficiently. A graduate degree is mandatory, and familiarity with CRM software is a plus. Being a team player with a positive attitude toward learning is highly valued.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 101
Customer Relationship Cold Calling Customer Support Customer Care Customer Handling Customer Communication Outbound Calling
We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.
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  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Noida
Retail Sales Corporate Sales Customer Relationship Strategic Communication Field Sales Negotiation Skills Lead Generation
Hiring: Sales Executive NoidaJoin Anurama Furnico! 1-3 yrs exp (furniture/interior preferred).Salary
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Sales Head - Full Time

Arth Manpower Consultancy

  • 8 - 10 yrs
  • 10.0 Lac/Yr
  • Noida
Customer Relationship Direct Marketing Corporate Sales Marketing Communication Direct Sales Lead Generation
Must have relevant IT Hardware experience Geography to manage- Delhi-NCR/NorthProducts to sell - Servers, Storage, Networking, Workstations, Desktops, Notebooks and AIO PCs and other related SolutionsMust be able to manage / handle monthly and quarterly TargetsKnowing OEMs partner portal tools will be an added advantage.Customers verticals to be focussed - Private Education, Automobile, IT/ITES, Manufacturing , Telecom etcCTC - Not bar for the right candidate
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  • Fresher
  • Noida Sector 125
Counseling Multitasking Listening Student Support Networking Interpersonal Skills Communication Problem-solving Empathy Teamwork Attention to Detail Customer Service
As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Noida
Customer Relationship Retail Sales Management Skills Corporate Sales Lead Generation Channel Sales Field Sales Marketing Communication b2c Marketing Strategic Communication Agency Sales Technical Sales Negotiation Skills Selling Skills Field Marketing Direct Sales
Hiring: Business Development Executive (BDE) - Field SalesWe are expanding our sales team and looking for energetic and target-driven Business Development Executives (BDE) to join us. Open Positions: 5 Experience: Minimum 1 Year in Field Sales / Marketing (Mandatory) Salary: Up to 30,000 + Attractive Incentives Travel Allowance: After 3 months Office Location: Noida Field Locations: Noida Ghaziabad Mayur Vihar (Delhi) What Youll Do: Conduct Door-to-Door & B2B Field Visits Generate Leads for Digital Media Services Achieve Daily & Weekly Sales Targets Maintain Client Database & Submit Daily Reports Who Can Apply? Minimum 1 Year Experience in Field Sales / Marketing Strong Communication & Negotiation Skills Must Own a Two-Wheeler with Valid Driving License Target-Driven & Growth-Oriented MindsetIf youre ready to grow your career in sales and business development, this opportunity is for you! WhatsApp: +91 85956-25080#Hiring #BDE #BusinessDevelopment #FieldSales #NoidaJobs #GhaziabadJobs #DelhiJobs #SalesJobs #HiringNow #GreaterNoidaJobs
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Noida Sector 16
Customer Relationship Marketing Communication Lead Generation
We are looking for a motivated Field Sales Executive to join our team in Sector 16. The ideal candidate will be responsible for promoting our products and services directly to customers. This is a full-time role, and candidates with little to no experience are welcome to apply.**Key Responsibilities:**- **Identify and engage potential customers**: You will be responsible for meeting potential clients, understanding their needs, and showcasing how our offerings can meet those needs.- **Achieve sales targets**: You will set personal sales goals and strive to exceed them. Regular tracking of your sales performance will be necessary.- **Conduct product demonstrations**: You will present our products to clients, explaining features and benefits, to help them make informed purchasing decisions.- **Build relationships with clients**: Establishing and maintaining a good rapport with customers will be essential in ensuring repeat business and customer loyalty.- **Gather market feedback**: You will share valuable feedback from customers and the market with the team to improve our products and services.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with clients. A friendly and approachable demeanor will help in building trust. Basic understanding of sales principles is preferred, but not mandatory. Good time management skills are crucial, as you will be managing multiple client meetings. Being a team player and being adaptable to change will also be important in this fast-paced environment. A 12th-grade education is required for this role.
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  • 0 - 2 yrs
  • Noida
Communication Basic Computer Skills Customer Handling
Job Tittle: Customer Service Executive - BPOJob Location: NoidaEmployment Type: Full-timeExperience: 0-2 yearsJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Noida
Good Communication Skills English Client Retention CRM Customer Care Customer Handling CRM Sales Marketing Communication
Job Description: CRM Executive / Sales Executive Real Estate IndustryLocation: NoidaSalary: 15,000 30,000 per month + Attractive IncentivesExperience: 0 5 YearsIndustry Preference: Only Real Estate IndustryJob Overview:We are looking for a motivated and energetic CRM Executive / Sales Executive to join our team in the Real Estate industry. The ideal candidate should have experience or knowledge of real estate sales, client handling, and lead management. This role involves interacting with potential buyers, maintaining client relationships, and achieving sales targets.Key Responsibilities:Handle customer inquiries and follow up on leads generated through marketing activities.Maintain relationships with existing and prospective clients to ensure customer satisfaction and loyalty.Coordinate with the sales and marketing team to achieve monthly and quarterly sales targets.Conduct property site visits with clients and provide complete project details.Maintain and update the CRM database with accurate client information and follow-up records.Provide after-sales support and address client concerns effectively.Assist in organizing promotional events and property exhibitions.Required Skills and Qualifications:Graduate in any discipline (MBA in Marketing/Sales preferred).05 years of experience in Real Estate Sales / CRM.Excellent communication and negotiation skills.Good knowledge of Real Estate projects, builders, and local market (especially Noida region).Proficiency in MS Office and CRM software.Positive attitude, self-motivated, and target-oriented personality.
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  • 4 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Time Management Sales Operations Leadership Management Skills Direct Sales Lead Generation Interpersonal Skills Problem Solving Technical Sales Field Sales Negotiation Skills Convincing Power B2B Sales Project Sales Cross Selling Sales Strategy Target Achievement Area Sales Lead Management Sales Target Sales Communication Skills
Liaisoning with Builders/Contractors: Build and maintain strong relationships with builders, contractors, and other key stakeholders to generate business opportunities for our products.Relationship Building with Architects & Interior Designers: Develop long-term relationshipswith architects and interior designers, influencing them to specify our products in their designs.Meetings & Presentations: Conduct meetings and presentations to showcase our product offerings, addressing customer needs and concerns, and driving sales conversion.Order Booking: Responsible for handling project sales, tracking the progress of orders, and ensuring that sales targets aremetontime.Ability to lead, inspire, and manage a team towards achieving sales targets and marketing goals. Excellent Sales Skills (B2B) In-depth understanding of lighting products. Knowledge of competitor's situations, sales channel, pricing structure, etc. Experience of marketing and sales planning. Have good Experience in Field. Strong verbal and written communication to interact with clients, internal teams, and seniormanagement.
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