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Customer Care Job Vacancies in Ranchi

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12th Pass Freshers For Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
Join our team in Ranchi as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth operations at the airport. This full-time position welcomes candidates with 0 to 5 years of experience and requires at least a 12th-grade education.nnKey Responsibilities:nn1. Customer Assistance: Provide excellent service to passengers, helping them with check-in procedures, boarding processes, and any inquiries they may have to enhance their travel experience.nn2. Baggage Handling: Efficiently manage the loading and unloading of passenger baggage, ensuring that all luggage is processed correctly and safely.nn3. Safety Compliance: Adhere to safety regulations and protocols, maintaining a secure environment for both passengers and staff at the airport.nn4. Communication: Collaborate with fellow team members and communicate effectively with flight crews and ground services to coordinate operations smoothly.nnRequired Skills and Expectations:nnCandidates should possess strong communication abilities and demonstrate a friendly demeanor while interacting with passengers. Being detail-oriented is essential, especially for baggage handling and ensuring compliance with safety measures. Applicants should be adaptable, able to work in a fast-paced environment, and willing to take on various responsibilities as needed. A teamwork-oriented mindset is crucial, as the role involves constant interaction with colleagues and passengers.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Ranchi
Customer Service Passenger Handing
Cabin Attendant - Job DescriptionA Cabin Attendant (Cabin Crew) is responsible for ensuring passenger safety, comfort, and providing excellent customer service throughout the flight.Key Responsibilities:Welcome passengers and assist them with seating and cabin requirements.Conduct safety and emergency procedures before takeoff.Serve food, beverages, and other in-flight services.Assist passengers with their queries and special requirements.Ensure cabin cleanliness and maintain safety standards.Monitor passenger safety and handle emergency situations calmly.Make required announcements during the flight.Assist passengers during boarding and disembarkation.Coordinate with the captain and other cabin crew members.Follow airline policies, aviation regulations, and safety procedures.Key Skills: Excellent communication, customer service, teamwork, confidence, patience, grooming, problem-solving, and emergency-handling skills.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an enthusiastic Airlines Executive to join our team in Ranchi. This entry-level role is perfect for individuals who have recently completed their 10th grade education and are eager to start a career in the airline industry.nnKey responsibilities include:nn1. Customer Service: Assist passengers with inquiries, bookings, and check-in processes, ensuring a pleasant experience throughout their journey.n n2. Flight Coordination: Monitor flight schedules and updates, helping to manage any changes and communicate this information efficiently to customers.nn3. Problem Solving: Address customer issues or complaints promptly and professionally, ensuring that resolutions are satisfactory and maintain a positive image for the airline.nn4. Documentation: Handle necessary paperwork with attention to detail, including tickets, baggage claims, and passenger information, ensuring accuracy and compliance with airline protocols.nnTo succeed in this role, candidates should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing documentation and ensuring accuracy in all tasks. A customer-focused attitude is critical as the job involves assisting people from diverse backgrounds. Flexibility and the ability to adapt to changing situations will enhance performance in this dynamic environment. Candidates should be prepared to work full-time in an office setting. This position offers a good opportunity for those looking to grow in the airline industry.
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  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Female
  • Ranchi
Cleaning Techniques Folding Ironing Laundry Equipment Maintenance Laundry Products Knowledge Laundry Sorting Safety Procedures Physical Stamina Teamwork Stain Removal Customer Service Time Management Problem Solving Quality Control Inventory Management Machine Operation Communication Attention to Detail Organizational Skills Adaptability
We are looking for a dedicated Female Dry Cleaner to join our team in Ranchi, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum education of 10th pass.Key Responsibilities:- Clothing Cleaning: You will be responsible for cleaning various types of fabrics, ensuring clothes are free from stains and dirt using appropriate equipment and cleaning methods.- Sorting Garments: Identify garments that require special handling and sort clothing based on fabric type, color, and cleaning method to ensure the best results.- Operating Machinery: Operate dry cleaning machines and presses, following safety procedures and guidelines to maintain a safe working environment.- Customer Service: Interact with customers in a friendly manner, taking their orders accurately and answering any questions they may have about the services offered.- Quality Control: Inspect cleaned garments for quality assurance, ensuring they meet our high standards before returning them to customers.Required Skills and Expectations:Candidates should have a keen attention to detail and the ability to follow instructions carefully. Strong communication skills are essential for interacting with customers and understanding their needs. Being proactive and organized will help in managing tasks efficiently. The ideal candidate should be reliable, punctual, and committed to delivering excellent service and quality work. A willingness to learn and adapt to new cleaning techniques and equipment is also important for success in this role.
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Customer Service Manager - Full Time - Freshers

Kevalya Financial Services Private Limited

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ranchi
Customer Relationship Customer Service
We are looking for a dedicated Customer Service Officer to join our team in Ranchi. This role is ideal for individuals with 0 to 2 years of experience and who have completed at least their 10th grade. You will work full time in our office, helping customers with their inquiries and ensuring their experience is positive.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in-person, providing clear and helpful answers.- Resolve Issues: Tackle any problems customers have with our products or services, aiming to find swift and effective solutions.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring that all details are logged properly for future reference.- Provide Feedback: Share customer feedback and suggestions with the management team to help improve our services.- Assist with Orders: Help customers place orders, track deliveries, and process returns while ensuring a smooth transaction experience.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly to customers.- A positive attitude and a willingness to learn are critical for interacting effectively with diverse customers.- Basic computer skills are needed to manage customer records and perform online tasks.- You should be able to work well in a team and handle stress during busy periods while maintaining a friendly demeanor.- Punctuality and reliability are important, as you will work fixed hours in the office setting.
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  • Fresher
  • 2.5 Lac/Yr
  • Ranchi
Retail Sales Customer Handling Internal Communication Team Building Retail Operations Retail Marketing
Hiring for Retail Sales Officer (RSO) - Tanishq Jewellery ShowroomIndustry: Jewellery RetailQualification: GraduationAge: 18-27 YearsGender: Male & Female both can applyExperience: Freshers & experienced candidates can apply
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  • Fresher
  • Ranchi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. Respond to Customer Queries: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. Resolve Issues: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. Maintain Records: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. Follow-Up: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.
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  • Fresher
  • 5.5 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Ranchi. This is a full-time position, and we welcome freshers who have completed their 10th grade. As an Airport Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent service to passengers.Key Responsibilities:- Check-In Assistance: Help passengers with the check-in process, ensuring they receive their boarding passes and understand flight details.- Baggage Handling: Safely manage the loading and unloading of luggage, making sure all bags are correctly tagged and delivered to the right destination.- Customer Service: Provide friendly and informative assistance to travelers, addressing their queries and ensuring a pleasant airport experience.- Security Procedures: Assist in implementing safety measures and regulations, making sure all security checks are conducted properly without any delays.- Information Desk Support: Work at the information desk to provide real-time flight information, directions, and help regarding airport facilities.Required Skills and Expectations:- Strong communication skills to interact effectively with passengers and colleagues.- Ability to work in a fast-paced environment and handle stressful situations with a calm demeanor.- Basic computer skills for checking flight schedules and handling check-in systems.- A team player who can collaborate well with different departments within the airport.- Attention to detail to ensure all processes are completed accurately and securely. If you are enthusiastic about working in an airport environment and enjoy helping others, we encourage you to apply.
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Freshers For Airport Ramp Executive - Ranchi

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Ramp Executive to join our team in Ranchi. This part-time role is perfect for individuals looking to start their careers in the aviation industry.Key Responsibilities:1. Baggage Handling: You will be responsible for loading and unloading luggage from aircraft safely and efficiently, ensuring no damage occurs during transit.2. Aircraft Marshalling: Directing aircraft on the ground by guiding pilots to parking spots, ensuring safe and smooth operations on the ramp.3. Safety Checks: Conducting regular checks on ground support equipment to ensure they are in good condition and report any issues immediately.4. Communication: Coordinating with ground staff and air traffic control to ensure timely and effective operations, staying alert to updates and changes.5. Documentation: Maintaining accurate records of baggage and cargo handling, as well as any incidents that may occur on the ramp.Required Skills and Expectations:Candidates should have completed their 12th grade and ideally possess a keen interest in aviation. Strong communication skills are essential, as is the ability to work in a fast-paced environment. Attention to detail and a commitment to safety are crucial for this role. We welcome individuals with 0-1 years of experience; training will be provided to help you succeed. Adhering to schedules and being a team player will help you thrive in this position.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Ranchi
Air Ticketing Airline Operations Hostess Activities Personality Development Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Grooming Basic Computer Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Ranchi. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive travel experience.Key Responsibilities:- Customer Assistance: Respond to customer inquiries over phone and email, helping them with flight bookings, cancellations, and changes to their travel plans.- Problem Resolution: Address and resolve customer complaints efficiently, ensuring their concerns are handled with care and professionalism.- Flight Information: Provide up-to-date information about flight schedules, delays, and airport services, ensuring customers feel informed and supported.- Check-In Support: Assist passengers during the check-in process, guiding them through the necessary steps and ensuring a smooth experience.- Documentation Management: Handle and organize customer documentation related to travel, including tickets and boarding passes, while maintaining confidentiality.- Team Collaboration: Work closely with other departments to ensure seamless service delivery and enhance the overall customer experience.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and resolving issues effectively.- Customer-Oriented Approach: A genuine passion for helping customers and a commitment to providing excellent service is crucial.- Problem-Solving Ability: You should be able to think quickly on your feet and find solutions to customer challenges.- Attention to Detail: Accuracy in handling customer documentation and information is important in this role.- Team Player: Ability to work well within a team and contribute to a positive working environment.- Adaptability: Willingness to learn and adapt to new processes, as well as handle a fast-paced work environment.
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  • Fresher
  • 5.5 Lac/Yr
  • Ranchi
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Ranchi. This role is essential for ensuring smooth operations at the airport. Freshers are encouraged to apply, and a minimum education of 10th pass is required.Key Responsibilities:- Customer Service Support: Greet and assist passengers at various points in the airport, ensuring a welcoming and helpful environment.- Check-In Assistance: Help passengers with the check-in process, ensuring they have the necessary documents and guide them through procedures.- Baggage Handling: Safely manage and transport passengers' luggage, making sure it reaches the correct destination without damage.- Coordination with Airlines: Communicate with airline staff to ensure timely departures and handle any special requests or issues that may arise.- Safety and Security Checks: Participate in safety protocols, helping to ensure all areas comply with regulations to maintain a secure environment for passengers and staff.Required Skills and Expectations:- Strong communication skills are essential for interacting with passengers and team members effectively.- A friendly and approachable demeanor will help create a positive experience for passengers.- Ability to work in a fast-paced environment, handling tasks efficiently under pressure.- Basic knowledge of airport operations is a plus, but freshers are welcome to learn on the job.- Commitment to teamwork and collaboration, as the role involves working closely with various departments. Candidates should have a willingness to learn and grow in the aviation sector, demonstrating a strong work ethic.
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Project Manager (2-5 Years)

RTM Earth Movers Pvt. Ltd.

  • 2 - 5 yrs
  • 4.8 Lac/Yr
  • Ranchi
Project Planning Project Execution Contractual Tendering Stakeholder Management Team Handling Preventive Maintenance Customer Management Utility Maintenance Service Delivery
Urgently Required - Project Manager Location: RanchiJob RequirementsMBA (Mandatory)Excellent fluency in EnglishMinimum 5 years of experience in IT & Government ProjectsKnowledge of:Project HandlingPresentationsTender Filling for Public & Government Projects
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Ranchi
Communication Skills Soft Skills Handling Customer Queries
We are one of the leading DSA operating from Ranchi Kanta Toli. Dealing with different Bank & NBFC. Calling data will be provided from company.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Ranchi
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Ground Staff Activities Cargo Handling Customer Service Direct Sales Personality Development
Join our team as Airport Staff in Ranchi, India. This full-time position is ideal for fresh graduates or those with limited experience. You will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:1. Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and tickets ready. This may include scanning baggage and issuing boarding passes.2. Customer Support: Provide information to travelers about flight schedules, terminals, and airport services. Assist in addressing passenger inquiries and concerns professionally.3. Baggage Handling: Assist in managing luggage, ensuring it is transferred safely to and from aircraft. Monitor baggage claim areas to help passengers locate their bags.4. Safety Compliance: Follow all airport safety protocols and guidelines. Ensure that luggage and passengers comply with security regulations.5. Coordination with Teams: Work closely with airport security, ground staff, and management to facilitate seamless operations and problem resolution.Required Skills and Expectations:We seek an enthusiastic and friendly female candidate who is a 12th-grade pass. Strong communication skills in English and local languages are essential. Candidates should demonstrate a positive attitude, be customer-oriented, and able to work in a fast-paced environment. Basic computer knowledge is preferred, and you should be willing to work flexible hours, including weekends and holidays. Team spirit and a commitment to safety procedures are vital for success in this role.
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  • Fresher
  • 4.0 Lac/Yr
  • Ranchi
Communication Problem Solving Customer Care
Work from Home Training and Support provided Must have good Communication skillsBoth male and Female can apply Hiring for :- Customer care Specialist
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Ranchi
Customer Service Delivery Route Planning Shipment
Need a urgent person who have skills will get good money
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Ranchi
Good Communication Skills Customer Care
Key Responsibilities:1. Address customer inquiries: Respond to customer inquiries promptly and professionally, providing accurate information and solutions to their concerns.2. Handle complaints and issues: Listen to customer complaints, investigate the issues, and work towards a satisfactory resolution for the customer.3. Process orders and returns: Assist customers with placing orders, processing returns, and tracking shipments to ensure smooth transactions.4. Maintain customer records: Keep detailed records of customer interactions, transactions, and feedback to improve service quality and customer satisfaction.5. Assist with inventory management: Collaborate with the team to ensure accurate stock levels and availability of products for customers.6. Provide product information: Educate customers on product features, pricing, and promotions to help them make informed purchasing decisions.Required Skills and Expectations:- Good communication skills: Ability to communicate effectively with customers via phone, email, or in-person to provide excellent customer service.- Problem-solving skills: Capable of analyzing customer issues, finding solutions, and resolving conflicts to ensure customer satisfaction.- Attention to detail: Ability to accurately process orders, maintain records, and manage inventory with precision.- Basic computer skills: Proficiency in using computer applications and software for data entry, communication, and record-keeping.- Customer-centric attitude: Willingness to go the extra mile to meet customer needs, build relationships, and enhance customer loyalty.
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Hiring Fresher - Cashier - Ranchi

Shree Sitaram Jewellers

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Ranchi
Cash Handling Tally Cash Collection Excel Report Preparation Fund Transfer Petty Cash Management Customer Handling Cashier Activities
As a Cashier, you will be responsible for processing transactions accurately and efficiently. This includes handling cash, credit cards, and checks from customers.Key responsibilities include:1. Processing transactions: You will be required to accurately process payments from customers using various methods such as cash, credit cards, and checks.2. Providing customer service: You will need to assist customers with any inquiries they may have and ensure their overall shopping experience is positive.3. Maintaining cleanliness: Keeping the checkout area clean and organized is essential to create a welcoming environment for customers.To excel in this role, you should have strong mathematical skills to accurately process transactions. Attention to detail is also crucial to avoid errors in handling cash. Good communication skills are necessary to interact with customers effectively. Additionally, being able to work efficiently in a fast-paced environment is beneficial. A 12th pass education level and 0-2 years of experience are required for this full-time, office-based position. This position is open to male candidates in Ranchi, India.
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  • Fresher
  • 16.0 Lac/Yr
  • Ranchi
Ground Staff Air Ticketing Aviation Cabin Crew Offline Data Entry Air Freight Airport Ticketing
As a Airport Ground Staff Customer Service Jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at Bengaluru Airport, India. Your main responsibilities will include:- Greeting and assisting passengers at the ticket counter- Processing ticket sales and reservations accurately and efficiently- Handling customer inquiries, complaints, and requests professionally and promptly- Ensuring compliance with all airport and airline regulations and policies- Assisting passengers with check-in, boarding, and baggage processes- Coordinating with other airport and airline staff for on-time flight departures- Maintaining a clean and organized ticket counter and work area- Providing support to passengers with special needs or requests- Handling cash and credit transactions accurately and responsibly- Performing any other duties as assigned by the supervisor or managerQualifications required for this role include:- High school diploma or equivalent- Previous customer service experience is preferred- Excellent communication and interpersonal skills- Ability to work in a fast-paced and dynamic environment- Basic computer skills- Flexibility to work weekends, holidays, and lift up to 50 pounds- Willingness to stand for extended periods of timeIf you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. Competitive salary, benefits packages, career growth, and development opportunities are available. Join our team and become a part of the dynamic world of airport and airline operations!.
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Airport Ground Staff || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Aircraft Handling Airport Ramp Air Ticketing Airport Ticketing Ticket Booking
Join our team as an Airport Ground Staff member in Ranchi, India, where you will play a vital role in ensuring the smooth operation of airport services. This position is suitable for candidates with a passion for customer service, offering opportunities for both newcomers and those with up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Provide assistance to passengers during check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience.nn2. Safety and Security: Comply with all safety and security protocols to maintain a safe environment for passengers and staff.nn3. Coordination: Work closely with airline staff and other ground personnel to ensure timely flight departures and arrivals.nn4. Problem Solving: Address any issues that arise during the travel process, offering solutions to passengers and keeping them informed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, as interacting with passengers and colleagues is essential. A good team player attitude is important, along with the ability to work in a fast-paced environment. Candidates should also be adaptable, with a willingness to handle various tasks as needed. Basic computer skills are beneficial, and a positive attitude towards customer service will be crucial for success in this role.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Interpersonal Skills Ground Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are Looking for Enthusiastic Individuals to Join Our Team as Airport Ground Staff in Ranchi. this Full-time Position is Ideal for Candidates with Minimal Experience, as We Welcome Fresh Graduates Who have Completed Their 10th Grade.key Responsibilities:- passenger Assistance: Help Passengers with Check-in Procedures, Boarding, and Luggage Handling to Ensure a Smooth Travel Experience.- baggage Handling: Safely Manage and Transport Baggage from Check-in to the Aircraft to Prevent Damage and Ensure Timely Loading.- information Services: Provide Accurate Flight Information, Updates, and Guidance to Passengers, Helping Them Navigate the Airport with Ease.- safety and Compliance: Follow all Airport Safety Protocols and Regulations to Maintain a Secure Environment for Passengers and Staff.- team Collaboration: Work Closely with other Ground Staff and Airline Personnel to Coordinate Processes Efficiently and Enhance Overall Service Quality.required Skills and Expectations:Candidates Should have Strong Communication Skills to Interact Effectively with Passengers and Team Members. a Good Understanding of Customer Service Principles is Essential, as the Role Involves Frequent Interaction with Travelers. Attention to Detail is Important for Handling Luggage and Ensuring Safety Compliance. the Ability to Remain Calm Under Pressure and Adapt to Changing Situations is Crucial in a Busy Airport Environment. Punctuality and a Professional Appearance are Expected to Represent the Airline Positively. Being a Team Player is Essential, as Collaboration with Colleagues Will Help Achieve the Best Outcomes for Passengers.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Ranchi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Executive in Ranchi, you will play a crucial role in enhancing the travel experience for our customers. Key Responsibilities:- Customer Assistance: Provide support to passengers regarding flight schedules, reservations, and ticketing issues, ensuring clear communication and quick resolutions.- Check-in Process: Assist customers during the check-in process, including confirming flight details and issuing boarding passes, to ensure a smooth boarding experience.- Handling Inquiries: Respond to customer inquiries through various channels, including phone calls and in-person, addressing their concerns efficiently and professionally.- Problem Resolution: Address and resolve any complaints or issues that arise, demonstrating empathy and problem-solving skills to ensure customer satisfaction.- Information Distribution: Share relevant information on airline policies, procedures, and services, helping customers understand their travel options and rights.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with passengers and colleagues effectively.- Customer Service Orientation: A friendly and helpful attitude is crucial for providing excellent service and ensuring a positive travel experience for passengers.- Teamwork: Ability to work collaboratively with team members and other departments to achieve common goals and maintain a high level of service.- Adaptability: Open to learning and adapting to new situations, as airline operations can change frequently.- Organizational Skills: Capable of managing multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.
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  • Fresher
  • 6.0 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aviation
We are looking for enthusiastic Airport Staff in Ranchi, India. This full-time position is ideal for freshers who have completed their 10th grade. The role involves assisting passengers and ensuring a smooth airport experience.Key Responsibilities:1. Assisting Passengers: You will help travelers check in, find their gates, and provide information about flights and airport services.2. Baggage Handling: You will be responsible for guiding passengers in luggage check-in and ensuring that bags are safely transported to the correct aircraft.3. Maintaining Cleanliness: Keeping the airport environment clean is essential, so you will help maintain tidiness in terminals and waiting areas.4. Customer Service: You will address passenger inquiries and assist with any issues, ensuring a positive travel experience.5. Coordination with Staff: Working closely with other airport personnel, you will help coordinate flight schedules, manage boarding procedures, and support security operations.Required Skills and Expectations:Candidates must have good communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential for providing excellent customer service. You should be proactive, able to work in a fast-paced environment, and manage tasks efficiently. Basic computer skills are beneficial for checking passenger information. Being able to work flexible hours, including weekends and holidays, is also a requirement.
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Hiring For 12th Pass Freshers - Airport Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aviation
We are looking for an enthusiastic Airport Executive to join our team in Ranchi, India. This entry-level position is ideal for individuals eager to kick-start their career in the aviation industry.As an Airport Executive, you will play a key role in ensuring smooth operations at the airport. Your main responsibilities will include assisting passengers with check-in procedures and baggage handling, providing accurate information about flight schedules, and ensuring that safety protocols are followed. You will also help resolve passenger queries and complaints, ensuring a positive travel experience.To succeed in this role, you should possess excellent communication skills to interact with passengers and team members effectively. You should be detail-oriented to ensure all processes are followed meticulously. A strong customer service mindset is essential, as you will be the first point of contact for travelers seeking assistance. Additionally, being a team player will help you work harmoniously with other airport staff to deliver exceptional service.Candidates should have completed at least the 12th grade and have a passion for the aviation industry. Previous experience is not required, as training will be provided. We are looking for individuals who are proactive, adaptable, and willing to learn in a fast-paced environment. A keen interest in aviation and commitment to customer satisfaction will set you apart in this rewarding role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Ranchi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Ranchi, you will be responsible for ensuring the safe and efficient handling of aircraft on the ground. This is a full-time position suited for individuals with a strong work ethic and a passion for the aviation industry, especially those who have recently completed their education.Key Responsibilities:- Aircraft Marshalling: Guide aircraft to and from the ramp area safely, using hand signals and communication devices to direct pilots and ground crew.- Loading and Unloading Baggage: Efficiently manage the loading and unloading of passenger baggage, cargo, and other supplies to ensure timely aircraft departures.- Ground Handling Operations: Support various ground operations, including cleaning and checking the aircraft before takeoff, contributing to overall flight readiness.- Equipment Operation: Safely operate ground support equipment such as tugs, belt loaders, and air start units, ensuring that all equipment is well-maintained and functional.- Safety Compliance: Adhere to safety regulations and protocols at all times, helping to maintain a secure environment for employees and passengers alike.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. You should possess strong communication skills to interact effectively with team members. A commitment to safety and the ability to work under pressure is essential. An eagerness to learn and adapt in a fast-paced environment will help you succeed in this role. While prior experience is not necessary, a passion for aviation and teamwork is highly valued.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- Assisting Passengers: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- Handling Reservations: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- Addressing Complaints: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- Providing Information: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- Maintaining Records: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Customer Relationship Documentation Internal Communication Aviation Cargo Handling Hard Working Airport Cargo Basic Computer Skills
As a Cargo Assistant, your primary role will be to support the cargo operations by ensuring smooth handling and processing of goods. You will work in a team to facilitate the timely movement of cargo.Key Responsibilities:- Cargo Handling: Assist in loading and unloading cargo. This involves physically moving goods and ensuring they are securely placed to prevent damage during transit.- Documentation: Prepare and manage paperwork related to cargo shipments, such as bills of lading and customs forms, ensuring all details are accurate and complete.- Inventory Management: Help maintain accurate records of cargo received and dispatched. This will involve updating the inventory system to reflect current stock levels.- Safety Compliance: Follow safety procedures while handling cargo. This includes wearing protective equipment and adhering to all safety guidelines to ensure a safe work environment.- Customer Service: Interact with customers and vendors to provide information about the status of shipments. Good communication skills will help ensure customer satisfaction.Required Skills and Expectations:- Must have completed at least 10th grade education. - Ability to lift heavy items and work physically for long hours is essential.- Basic organizational skills to track cargo and manage paperwork effectively.- Good communication skills to interact with team members and customers.- Willingness to learn and follow instructions precisely in a fast-paced environment.- Prior experience is not required, but enthusiasm and a strong work ethic are important.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Good Communication Skills Passenger Support Ground Operation Airline Customer Service Ground Manager
We are looking for an Airport Supervisor to manage daily operations at our airport in Ranchi, India. This is a full-time position, suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.nnAs an Airport Supervisor, your key responsibilities will include overseeing airport operations to ensure they run smoothly and efficiently. You will manage staff schedules, ensuring adequate coverage to meet passenger needs. This role also involves coordinating with different departments, such as security and maintenance, to facilitate a safe and punctual travel experience. You will be responsible for handling any passenger inquiries or complaints, ensuring customer satisfaction throughout their journey.nnTo be successful in this position, you should possess strong communication skills to interact effectively with passengers and team members. Good organizational abilities are crucial for managing multiple tasks simultaneously, and a proactive approach will help in resolving any arising issues swiftly. Attention to detail is essential, as you will be monitoring various operational aspects, ensuring compliance with safety and regulatory guidelines. Adaptability is also important in this dynamic work environment. You should be a team player, ready to support colleagues and contribute positively to team dynamics. Overall, a passion for delivering excellent service and ensuring a pleasant airport experience for travelers will be key to your success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive travel experience for passengers. This position is ideal for those who enjoy working in a dynamic environment and have a passion for helping others.Key Responsibilities:- Greeting Passengers: Welcome travelers in a friendly manner as they arrive at the airport, setting a positive tone for their journey.- Check-in Assistance: Help passengers with their check-in process, including verifying their documents and ensuring they are aware of their flight details.- Baggage Handling: Guide passengers on proper baggage procedures, including checking bags and informing them of weight limits and fees.- Providing Information: Answer questions related to flights, terminal facilities, and airport services, ensuring travelers have the information they need.- Problem Resolution: Address any issues that arise during the travel experience, such as delays or lost luggage, with a calm and solutions-oriented approach.- Safety Compliance: Ensure compliance with safety regulations and procedures by monitoring passenger behavior and maintaining a secure environment.To be successful in this role, you should have excellent communication skills, a customer-focused attitude, and the ability to work under pressure in a fast-paced environment. A strong sense of teamwork and adaptability is essential as you will interact with diverse groups of people. Prior experience is not required, making this a great opportunity for individuals looking to start their career in customer service.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Ranchi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are looking for an Airline Supervisor to help manage airport operations in Ranchi, India. This role is suitable for individuals with up to one year of experience and a minimum educational qualification of passing the 10th grade. As an Airline Supervisor, you will oversee daily activities, ensuring smooth operations and excellent customer service. You will work closely with your team to support passengers, assist with check-in processes, and coordinate with various departments. Key responsibilities include:1. Supervising Staff: Guide and monitor team members to ensure tasks are completed efficiently and maintain high service standards.2. Customer Assistance: Address passenger inquiries and resolve issues promptly, ensuring a positive travel experience.3. Operational Coordination: Work with airline personnel to manage schedules, gate assignments, and boarding processes for all flights.4. Safety Compliance: Ensure all procedures are followed in accordance with safety regulations and company policies to maintain a secure environment.Required skills and expectations include:- Strong communication skills to interact effectively with both passengers and team members.- Basic problem-solving abilities to address issues as they arise.- Good organizational skills to manage multiple tasks and priorities.- A positive attitude and commitment to delivering excellent service.- Willingness to work in a fast-paced environment, adapting to changing situations. A successful Airline Supervisor exemplifies professionalism and dedication while fostering a collaborative team atmosphere.
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