Face-to-Face For Airport Guest Relationship Executive Jobs (Freshers)

We are looking for an enthusiastic and friendly Airport Guest Relationship Executive to join our team in Ranchi, India. This role involves interacting with airport guests, ensuring a pleasant travel experience, and providing exemplary customer service.

Key Responsibilities:

1. **Greeting Guests:** Welcome airport visitors with a warm smile and assist them with any inquiries or requests, ensuring they feel valued.

2. **Providing Information:** Inform guests about airport procedures, facilities, and services available, guiding them smoothly throughout their journey.

3. **Handling Complaints:** Listen to guest concerns and address them promptly and professionally, working to resolve issues effectively.

4. **Coordinating Services:** Collaborate with airport staff and services, such as transportation and baggage handling, to ensure a seamless experience for guests.

5. **Maintaining Records:** Keep accurate records of guest interactions, feedback, and referrals to maintain service consistency and for future improvements.

Required Skills and Expectations:

Candidates should possess a positive attitude and excellent communication skills. The ability to work well under pressure and in a fast-paced environment is essential. Strong problem-solving skills are crucial for addressing guest issues effectively. A passion for delivering outstanding customer service is necessary for this role. Additionally, candidates should be able to commit to a full-time work schedule and have completed at least their 10th grade education. Prior experience in customer service will be an advantage but is not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  54

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata