Customer Care Job Vacancies in Dhanbad

We are looking for a dedicated Customer Support Executive to join our team. This role involves providing exceptional support to our customers and helping them with their needs. As a Customer Support Executive, you will work from home and interact with customers through various communication channels.Key Responsibilities:- Responding to Customer Queries: Engage with customers via phone, email, or chat to answer questions and provide assistance.- Troubleshooting Issues: Help customers solve problems they encounter with our products or services by guiding them through effective solutions.- Providing Information: Share detailed information about products, services, and company policies to ensure customer satisfaction.- Documenting Customer Interactions: Maintain accurate records of customer interactions and feedback to improve service quality.- Escalating Complex Issues: Identify when a customers issue requires further assistance and escalate it to the appropriate department for resolution.- Following Up: Ensure all customer queries are resolved by following up with customers on their issues or concerns.To thrive in this role, you should have a high school diploma or equivalent. Good communication skills, both written and verbal, are essential. You should be patient and empathetic towards customers, as well as comfortable using computers and different software applications. Being a quick learner and having a positive attitude will also help you succeed in providing excellent customer service. Prior experience is not required but can be beneficial.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- Assist Passengers: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- Manage Reservations: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- Check-In Support: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- Handle Complaints: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- Provide Information: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- Communication Skills: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- Problem-Solving Abilities: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- Team Player: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- Attention to Detail: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- Basic Computer Skills: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

Responsible for picking up and delivering parcels on time, updating delivery status through the mobile app, collecting COD payments when required, and ensuring excellent customer service while following assigned routes and delivery schedules.

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

We are seeking a dedicated Stewardess to provide excellent service and support in our establishment. The ideal candidate will have at least one year of experience and a 12th-grade education. This full-time position is based in our office in Dhanbad, India.Key Responsibilities:- Customer Service: Greet guests warmly and make them feel welcome. Respond to their needs promptly and ensure a pleasant dining experience.- Table Setting and Maintenance: Set and clean tables before and after meals, ensuring they are always ready for guests. This includes arranging tableware and decorations as needed.- Food and Beverage Service: Serve food and drinks to guests in a timely manner, attentively managing their requests and preferences.- Collaboration: Work closely with colleagues and kitchen staff to ensure smooth service and efficient operations throughout the day.- Order Taking: Accurately take customer orders, providing helpful suggestions and ensuring they are correctly processed and delivered.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to work effectively in a team environment. A friendly demeanor and a willingness to learn are crucial for this role. Attention to detail is important, as the stewardess will be responsible for maintaining high standards of cleanliness and service. Time management skills are essential, as the ability to prioritize tasks in a busy environment can significantly impact customer satisfaction.

As a Customer Service Coordinator, you will be responsible for managing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will be the main point of contact for customers, handling their requests efficiently and professionally.Key responsibilities include responding to customer inquiries via phone, email, or chat in a timely manner. You will need to be able to resolve customer complaints and issues effectively, keeping a positive attitude and providing excellent customer service at all times.To excel in this role, you should have strong communication skills, be detail-oriented, and have the ability to multitask. A high school diploma or equivalent is required, with no prior experience necessary. Training will be provided to help you succeed in this role. The ability to work in an office environment and meet daily customer service goals is essential for this position.

- Ensuring cleanliness in the dining area and kitchen: The hotel steward is responsible for maintaining cleanliness in the dining area where guests eat and in the kitchen where food is prepared.- Setting up tables with utensils, napkins, and condiments: The steward will be required to set up tables before meal times by placing utensils, napkins, and condiments in an organized manner.- Assisting guests by taking their orders and serving food: As part of the job, the steward will need to interact with guests, take their food orders, and serve the food to them in a timely and efficient manner.- Clearing tables and cleaning up after guests leave: After guests finish their meals, the steward must clear the tables, clean up any spills or mess, and ensure the dining area is ready for the next set of guests.Skills and Expectations:- Basic knowledge of food service: The ideal candidate should have a basic understanding of food service etiquette and procedures.- Good communication skills: As the steward will be interacting with guests regularly, it is essential to have good communication skills to take orders and address any guest concerns.- Ability to work in a fast-paced environment: The job may get busy during peak meal times, so the candidate should be able to work efficiently in a fast-paced setting.- Attention to detail: Keeping the dining area clean and organized requires attention to detail to ensure a pleasant dining experience for guests.

As a Customer Associate at our Bhuli Dhanbad location, you will be responsible for providing excellent customer support through various channels. Your key responsibilities will include responding to customer inquiries, resolving complaints, and ensuring customer satisfaction. Proficiency in Microsoft Excel will be essential for maintaining customer records and data accurately. Good communication skills are necessary for interacting with customers effectively. The ideal candidate should have at least 1 year of experience in a similar role and possess a minimum education qualification of 12th pass. We are looking for a female candidate who is detail-oriented, proactive, and customer-focused to join our team full-time at our office location. Work from home is not available for this position.

This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.

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Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.

Must have basic knowledge of computer

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]

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Hello guys urgent hiring from Laxmi finance Best service for our team

Back office staff

An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.

We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

Hiring for 28 Ground Hostess Jobs in Kolkata, Bhubaneswar, Ranchi, Dhanbad, Patna, Gaya, Asansol, Durgapur, Paschim Bardhaman, Purba Bardhaman, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills etc.

Key Responsibilities:1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.Required Skills and Expectations:1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.

We are seeking a dedicated Airport Executive for our office in Dhanbad, India. This entry-level position is ideal for candidates who have recently completed their education and are looking to start their career in the aviation industry. Key Responsibilities:- Customer Service: Assist passengers by answering their questions, helping with check-in, and providing information about flights and airport services. Your friendly attitude will create a positive experience for travelers.- Administration: Support daily airport operations by maintaining records, preparing reports, and coordinating with various departments. Attention to detail is essential to ensure efficient functioning.- Safety and Security: Ensure compliance with airport security regulations, guiding passengers through security checks and emergency procedures. You will help maintain a safe environment for everyone.- Team Collaboration: Work closely with colleagues and other airport staff to provide excellent service. Good communication and teamwork will be key to ensuring smooth operations.- Problem Solving: Address any issues that arise promptly and efficiently, offering solutions or escalating matters when necessary. Your ability to remain calm under pressure is important.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-oriented mindset. A positive attitude and the ability to work in a fast-paced environment are essential. Reliability, punctuality, and a willingness to learn will make you a valuable addition to our team.

As a Boarding Pass Executive, you will play a vital role in ensuring a smooth travel experience for customers. This position is essential for managing boarding passes effectively to facilitate efficient boarding procedures.Key Responsibilities:- Issuing Boarding Passes: You will be responsible for generating and distributing boarding passes to passengers, ensuring they have the correct information for their flight.- Assisting Passengers: Provide guidance to passengers regarding the boarding process, including information about gates, flight times, and correct documentation.- Resolving Issues: Address any problems or questions from passengers related to their boarding passes, working to find quick solutions to enhance customer satisfaction.- Maintaining Records: Keeping accurate records of issued boarding passes and any changes made, ensuring that all documentation is organized and up to date.- Collaborating with Team Members: Work closely with other team members and departments to ensure smooth operations, sharing important information as needed.Required Skills and Expectations:- A minimum education of 10th grade is required, showing basic academic skills.- No prior experience is needed, though a willingness to learn and adapt quickly is crucial.- Strong communication skills to effectively interact with passengers and colleagues.- A positive attitude and friendly demeanor are essential for providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks efficiently.Your commitment to detail and customer care will greatly contribute to our teams success.

We are seeking an Airline Customer Service Executive in Dhanbad, India. This full-time role is ideal for individuals with little to no experience, making it a great opportunity to start a career in the airline industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, answering questions about flights, baggage, and services offered by the airline. You will ensure a welcoming and friendly environment.2. Ticketing and Reservations: Help customers with booking tickets, changing itineraries, and processing cancellations. You will guide them through easy and efficient booking methods.3. Problem Resolution: Address passenger concerns and resolve issues, such as flight delays or lost baggage. You will remain calm and professional, providing solutions quickly.4. Information Dissemination: Provide clear and accurate information about flight schedules, security procedures, and travel requirements. This includes keeping up to date with airline policies and procedures.5. Administrative Support: Perform basic administrative tasks, including data entry and maintaining records. You will help keep operations smooth and organized.Required Skills and Expectations:Candidates must possess strong communication skills and be able to work well under pressure. A positive attitude and a genuine desire to assist others are essential. Basic computer skills are necessary for processing ticketing and reservations. Punctuality and reliability are also crucial for maintaining a high standard of customer service.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A