Customer Care Job Vacancies in Dhanbad

We are seeking an Assistant Manager Front Office to oversee daily operations at our establishment in Dhanbad. The ideal candidate will have 3 to 8 years of experience and possess a graduate degree. This full-time position requires a dedicated individual committed to providing exceptional guest services.nnKey Responsibilities:nn1. Supervision of Front Office Staff: Lead and mentor front office team members, ensuring they deliver high-quality service and maintain a positive work environment.nn2. Customer Relationship Management: Engage with guests to resolve their issues and enhance their experience, addressing any complaints professionally and promptly.nn3. Check-In and Check-Out Management: Oversee all procedures related to guest check-in and check-out, ensuring efficiency and accuracy at all times.nn4. Coordination with Other Departments: Collaborate closely with housekeeping, maintenance, and other departments to enhance guest services and maintain smooth operations.nn5. Training and Development: Organize training sessions for staff to improve service delivery, product knowledge, and operational excellence.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills, with a focus on customer service and problem-solving. The ability to work under pressure while maintaining attention to detail is essential. A proactive approach to tasks and a commitment to team success will enhance the overall guest experience at our front desk. Familiarity with office software and hotel management systems will be an advantage in fulfilling daily responsibilities effectively.

CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.

We are looking for a dedicated Customer Support Executive to join our team. This role involves providing exceptional support to our customers and helping them with their needs. As a Customer Support Executive, you will work from home and interact with customers through various communication channels.Key Responsibilities:- Responding to Customer Queries: Engage with customers via phone, email, or chat to answer questions and provide assistance.- Troubleshooting Issues: Help customers solve problems they encounter with our products or services by guiding them through effective solutions.- Providing Information: Share detailed information about products, services, and company policies to ensure customer satisfaction.- Documenting Customer Interactions: Maintain accurate records of customer interactions and feedback to improve service quality.- Escalating Complex Issues: Identify when a customers issue requires further assistance and escalate it to the appropriate department for resolution.- Following Up: Ensure all customer queries are resolved by following up with customers on their issues or concerns.To thrive in this role, you should have a high school diploma or equivalent. Good communication skills, both written and verbal, are essential. You should be patient and empathetic towards customers, as well as comfortable using computers and different software applications. Being a quick learner and having a positive attitude will also help you succeed in providing excellent customer service. Prior experience is not required but can be beneficial.

We are seeking a Customer Relationship Executive to join our YMW STARTUP INCUBATION & ACCELERATOR CENTRE (YSIAC) team in Dhanbad. This role is ideal for individuals with 2-4 years of experience in customer service, who are committed to enhancing customer satisfaction and building strong relationships.Key Responsibilities:- Customer Interaction: Engage with customers to understand their needs and provide timely resolutions to their inquiries.- Relationship Management: Build and maintain long-term relationships with clients to ensure customer loyalty and retention. - Feedback and Reporting: Gather customer feedback and report insights to improve services and address any issues affecting customer experience.- Collaboration: Work closely with other team members and departments to deliver a seamless customer experience and resolve issues efficiently.Required Skills and Expectations:The ideal candidate should have a graduate degree and possess excellent communication and interpersonal skills. Strong problem-solving abilities are vital, as is the capacity to manage customer relationships effectively. Candidates must be proficient in handling multiple tasks, with a customer-focused mindset. Ability to work collaboratively within a team environment is essential. Additionally, candidates should be comfortable working from the office and have a proactive approach to customer service, ensuring that every customer's needs are addressed promptly and effectively.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- Assist Passengers: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- Manage Reservations: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- Check-In Support: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- Handle Complaints: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- Provide Information: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- Communication Skills: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- Problem-Solving Abilities: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- Team Player: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- Attention to Detail: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- Basic Computer Skills: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

Responsible for picking up and delivering parcels on time, updating delivery status through the mobile app, collecting COD payments when required, and ensuring excellent customer service while following assigned routes and delivery schedules.

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

As a Customer Service Coordinator, you will be responsible for managing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will be the main point of contact for customers, handling their requests efficiently and professionally.Key responsibilities include responding to customer inquiries via phone, email, or chat in a timely manner. You will need to be able to resolve customer complaints and issues effectively, keeping a positive attitude and providing excellent customer service at all times.To excel in this role, you should have strong communication skills, be detail-oriented, and have the ability to multitask. A high school diploma or equivalent is required, with no prior experience necessary. Training will be provided to help you succeed in this role. The ability to work in an office environment and meet daily customer service goals is essential for this position.

- Ensuring cleanliness in the dining area and kitchen: The hotel steward is responsible for maintaining cleanliness in the dining area where guests eat and in the kitchen where food is prepared.- Setting up tables with utensils, napkins, and condiments: The steward will be required to set up tables before meal times by placing utensils, napkins, and condiments in an organized manner.- Assisting guests by taking their orders and serving food: As part of the job, the steward will need to interact with guests, take their food orders, and serve the food to them in a timely and efficient manner.- Clearing tables and cleaning up after guests leave: After guests finish their meals, the steward must clear the tables, clean up any spills or mess, and ensure the dining area is ready for the next set of guests.Skills and Expectations:- Basic knowledge of food service: The ideal candidate should have a basic understanding of food service etiquette and procedures.- Good communication skills: As the steward will be interacting with guests regularly, it is essential to have good communication skills to take orders and address any guest concerns.- Ability to work in a fast-paced environment: The job may get busy during peak meal times, so the candidate should be able to work efficiently in a fast-paced setting.- Attention to detail: Keeping the dining area clean and organized requires attention to detail to ensure a pleasant dining experience for guests.

As a Customer Associate at our Bhuli Dhanbad location, you will be responsible for providing excellent customer support through various channels. Your key responsibilities will include responding to customer inquiries, resolving complaints, and ensuring customer satisfaction. Proficiency in Microsoft Excel will be essential for maintaining customer records and data accurately. Good communication skills are necessary for interacting with customers effectively. The ideal candidate should have at least 1 year of experience in a similar role and possess a minimum education qualification of 12th pass. We are looking for a female candidate who is detail-oriented, proactive, and customer-focused to join our team full-time at our office location. Work from home is not available for this position.

This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.

Urgent hiring delivery boywith joining bonus.no any chargeslocation : dhanbad.for apply share documents at 8210033129

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Must have basic knowledge of computer

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]

We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

Hiring for 28 Ground Hostess Jobs in Kolkata, Bhubaneswar, Ranchi, Dhanbad, Patna, Gaya, Asansol, Durgapur, Paschim Bardhaman, Purba Bardhaman, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills etc.

Key Responsibilities:1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.Required Skills and Expectations:1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.

We are seeking a dedicated Stewardess to provide excellent service and support in our establishment. The ideal candidate will have at least one year of experience and a 12th-grade education. This full-time position is based in our office in Dhanbad, India.Key Responsibilities:- Customer Service: Greet guests warmly and make them feel welcome. Respond to their needs promptly and ensure a pleasant dining experience.- Table Setting and Maintenance: Set and clean tables before and after meals, ensuring they are always ready for guests. This includes arranging tableware and decorations as needed.- Food and Beverage Service: Serve food and drinks to guests in a timely manner, attentively managing their requests and preferences.- Collaboration: Work closely with colleagues and kitchen staff to ensure smooth service and efficient operations throughout the day.- Order Taking: Accurately take customer orders, providing helpful suggestions and ensuring they are correctly processed and delivered.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to work effectively in a team environment. A friendly demeanor and a willingness to learn are crucial for this role. Attention to detail is important, as the stewardess will be responsible for maintaining high standards of cleanliness and service. Time management skills are essential, as the ability to prioritize tasks in a busy environment can significantly impact customer satisfaction.

We are seeking a motivated Airlines Executive to join our team in Dhanbad, India. This full-time position is ideal for individuals looking to build a career in the aviation industry, particularly those with up to two years of experience.nnKey responsibilities include managing reservations and bookings, where you will assist customers in planning their travel and ensuring a smooth booking process. You will also provide customer support by addressing inquiries and resolving issues effectively, maintaining high standards of service. Additionally, you will work closely with airline partners, ensuring all transactions are accurate and up-to-date.nnCandidates should have at least completed the 10th grade and possess strong communication skills, allowing you to interact well with customers and team members. Attention to detail is essential, as you will handle important information regarding flight schedules and passenger details. A positive attitude and willingness to learn will help you succeed in this role, as you will be part of a fast-paced environment that values teamwork and collaboration. nnOverall, we are looking for dedicated individuals who are eager to grow in the airline industry and who can thrive in an office setting. If you are passionate about travel and customer service, this could be the perfect opportunity for you.

We are seeking an Airlines Executive based in Dhanbad, India. This entry-level position is ideal for individuals who have completed at least their 10th grade and are eager to start a career in the aviation sector. nnKey Responsibilities:n- Customer Service: Provide assistance and support to travelers regarding flight bookings, cancellations, and inquiries, ensuring a positive experience.n- Ticket Handling: Manage the issuance and processing of tickets using airline software, maintaining accuracy and efficiency.n- Coordination: Collaborate with various departments and external agencies to facilitate smooth flight operations and address customer needs.n- Information Management: Keep up-to-date with flight schedules, policies, and procedures, and deliver relevant information to customers promptly.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to interact effectively with customers and team members. A strong attention to detail is essential for accurate ticket handling and coordination of travel arrangements. Basic computer skills are necessary to operate airline software and manage booking systems. Adaptability and a willingness to learn are also crucial, as the candidate will be working in a dynamic environment with shifting priorities. A customer-focused attitude and problem-solving ability will help in addressing any issues that arise while ensuring a high level of service.

Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.

Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A

An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.