Customer Care Job Vacancies in Rajkot

K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr022.k9hrs@gmail.com) is looking for dedicated Customer Support Executive to join our team in Rajkot, India. The ideal candidate will have a post-graduate degree and 1 to 2 years of experience in customer service. This full-time position requires a female candidate to provide efficient support and enhance customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring that all issues are resolved promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they have a clear understanding of features, benefits, and usage.- Manage Customer Complaints: Handle and resolve customer complaints with empathy and professionalism, striving to maintain a positive relationship and achieve customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, feedback, and issues in our database to help improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve overall service delivery.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities and a customer-centric approach are essential for this role. A good understanding of computer systems and familiarity with customer relationship management (CRM) software will be advantageous. You should also be detail-oriented, capable of managing multiple tasks, and be a team player who can work in a dynamic office environment.

Marketing Strategy DevelopmentOEM Business DevelopmentLead GenerationRFQ Management.Pricing & Negotiation.Casting Requirement Analysis.CRMMarket & Competitor Analysis.Sales Target Achievement.

We are seeking a motivated Sales Coordinator to support our sales team in Rajkot, India. This role is ideal for a detail-oriented individual with 1 to 3 years of experience in sales coordination. You will play a key role in ensuring smooth sales operations and communication between departments.Key Responsibilities:- Assist Sales Team: Help the sales team with administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings to ensure they remain organized and focused on achieving targets.- Customer Communication: Serve as the main point of contact for customers. You will handle inquiries, provide information about products and services, and address any concerns to enhance customer satisfaction.- Order Processing: Oversee the order management process from initiation to delivery. This includes preparing quotes, confirming orders, and following up on shipments to guarantee timely delivery.- Data Management: Maintain and update customer records and sales databases. Accurate documentation and reporting are essential to track sales performance and forecast future sales.

We are looking for a dedicated Back Office Executive to support our operations in Rajkot. The ideal candidate will have 1 to 3 years of experience and will perform various administrative tasks, ensuring smooth office functioning.Key Responsibilities:- Data Entry: Accurately input data into the system, maintaining records and ensuring information is up to date.- Documentation Management: Organize and manage files and documents to support various departments, ensuring easy access and retrieval.- Communication Support: Act as a point of contact for internal teams, facilitating communication between departments and addressing queries as needed.- Inventory Tracking: Monitor and manage office supplies, placing orders when necessary to maintain adequate stock levels.- Reporting: Prepare regular reports on office activities, highlighting any issues that may affect operations or efficiency.Required Skills and Expectations:Candidates should possess strong attention to detail, ensuring accuracy in all tasks. Effective communication skills are essential for coordinating with team members and addressing inquiries. Proficiency in basic computer applications, including Microsoft Office, is necessary. The ideal candidate should be proactive and organized, capable of multitasking in a dynamic work environment. A good understanding of administrative processes and policies will be an advantage. As this position is office-based, candidates must be willing to work full-time from our Rajkot location.

As a Customer Care Executive, your main responsibility will be to assist customers with their queries and concerns. This includes answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner. You will also be responsible for maintaining customer records and ensuring customer satisfaction at all times.The ideal candidate for this role should be a graduate with good communication skills and a customer-centric approach. You should be able to multitask and work well under pressure. Additionally, you should be a team player and have a positive attitude towards problem-solving. Prior experience in customer service is not required, as this is a position suitable for freshers looking to start their career in customer care.

Assist in recruitment & hiring process (screening resumes, scheduling interviews)Maintain employee records, files, and HR databasesSupport joining, onboarding, and exit formalitiesPrepare HR documents like offer letters, appointment letters, and reportsHandle attendance, leave records, and basic payroll supportCoordinate with clients and candidates for HR-related communicationAssist in employee engagement activitiesHandle emails, calls, and internal HR coordinationEnsure compliance with company HR policies

Key Responsibilities:1. Greeting visitors and directing them to the appropriate person or department.- As the first point of contact for visitors, you will welcome them and ensure they are directed to the right individual or department.2. Answering and directing phone calls in a professional manner.- Managing incoming calls and transferring them to the relevant person or taking messages accurately.3. Managing the reception area and keeping it clean and tidy.- Ensuring the reception area is organized, clean, and welcoming at all times.4. Assisting with administrative tasks such as filing, data entry, and organizing documents.- Providing administrative support to the team by handling tasks like filing documents, entering data, and maintaining records.5. Supporting executives with scheduling appointments and making travel arrangements.- Assisting senior staff members with managing their calendars, scheduling meetings, and arranging travel plans.Required Skills and Expectations:1. Strong communication skills and a friendly demeanor.2. Basic computer skills and familiarity with office equipment.3. Ability to multitask and prioritize tasks effectively.4. Attention to detail and organizational skills.5. Willingness to learn and adapt to different responsibilities.6. Professional attitude and appearance.

We are looking for a dedicated Retail Sales Executive to join our team in Rajkot. The ideal candidate will have 1 to 5 years of sales experience and a passion for providing excellent customer service.Key Responsibilities:- Customer Interaction: Engage with customers to understand their needs and recommend appropriate products, ensuring a positive shopping experience.- Product Knowledge: Stay informed about the features and benefits of the products we offer, enabling effective communication with customers and building trust.- Sales Transactions: Handle sales transactions accurately using the point-of-sale system, including cash handling and processing payments smoothly.- Merchandising: Assist in organizing and displaying products in an appealing manner to attract customers and drive sales.- Inventory Management: Help maintain stock levels by monitoring inventory, reporting low stock to management, and assisting with restocking shelves.Required Skills and Expectations:Candidates must have at least a high school diploma and possess strong communication skills to interact effectively with customers and colleagues. A positive attitude and willingness to learn are essential for success in this role. Proficiency in basic math is needed for handling transactions, and an understanding of retail sales techniques will be advantageous. We expect our Retail Sales Executive to be a team player who is motivated, dependable, and committed to achieving sales targets while providing exceptional customer service.

We are seeking a motivated Business Development Manager with 2 to 5 years of experience. This full-time role is based in our office on Nana Mava Road, Rajkot. You will play a crucial role in expanding our business and building strong client relationships.Key responsibilities include:- Identifying New Opportunities: Research and analyze market trends to identify new business opportunities and potential clients that align with our goals.- Building Relationships: Develop and maintain strong relationships with key stakeholders and clients to understand their needs and how our services can meet them.- Creating Proposals: Prepare detailed proposals and presentations to showcase our offerings, demonstrating the value and benefits to potential clients.- Negotiating Deals: Lead negotiations with clients to finalize contracts, ensuring agreements are beneficial for both parties and aligned with company objectives.- Collaborating with Teams: Work closely with marketing and product teams to align strategies and ensure a cohesive approach to business development.Required skills include strong communication and interpersonal skills, as well as the ability to analyze data and trends critically. Candidates should have proven experience in sales or business development and demonstrate strong negotiation and problem-solving abilities. A post-graduate degree is necessary for this position. Successful candidates will be self-motivated, goal-oriented, and possess a drive to achieve results while adapting to changing market conditions.

K9HR SOlUTIONS, Mansi Daslani (HR Recruiter - Mo. No. 92763 00720 Email ID : hr027. k9hrs@gmail.com) is looking for Sales Coordinator is responsible for handling customer inquiries, coordinating with the sales team, preparing quotations, following up on orders, maintaining records, and ensuring smooth communication with clients and internal departments.

We K9HR SOLUTIONS, Hensi Daslani (HR Recruiter - Mo. No. 90165 88793 Email ID : hr026. k9hrs@gmail.com) are looking for a customer-focused Store Executivewho will be responsible for managing day-to-dayshowroom operations while delivering an exceptionalcustomer experience. The role involves assisting walk-incustomers, coordinating sales activities, maintainingshowroom presentation, and ensuring smooth operationalexecution. The ideal candidate should be well-presented,proactive, and passionate about delivering excellentservice