Customer Care Job Vacancies in Rajkot

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have. Key Responsibilities include:- **Responding to Inquiries:** You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.- **Problem-Solving:** When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.- **Documenting Interactions:** It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.- **Providing Feedback:** You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

We are looking for a dedicated and enthusiastic coffee maker to join our team in Bhaktinagar. This full-time position is ideal for freshers who enjoy working in a vibrant environment and have a passion for coffee.**Key Responsibilities:**- **Coffee Preparation:** Prepare various types of coffee beverages according to specific recipes and customer preferences, ensuring quality and consistency in every cup.- **Customer Service:** Greet and serve customers warmly, taking their orders accurately and providing recommendations when needed.- **Equipment Maintenance:** Operate and maintain coffee-making machines, ensuring cleanliness and functionality to deliver the best coffee experience.- **Inventory Management:** Keep track of coffee supplies and ingredients, notifying the supervisor when stocks are low to ensure timely reordering.- **Cleaning Duties:** Maintain a clean and organized workspace, including washing dishes and utensils, to comply with health and safety standards.**Required Skills and Expectations:**- **Passion for Coffee:** Have a genuine interest in coffee and its preparation, demonstrating enthusiasm for the craft.- **Good Communication:** Ability to communicate effectively with customers and team members, ensuring a pleasant experience for everyone.- **Team Player:** Work collaboratively with colleagues, contributing to a positive and supportive work environment.- **Attention to Detail:** Pay close attention to the quality of coffee made, ensuring each beverage meets the company's standards.- **Willingness to Learn:** Be open to receiving training and feedback, embracing opportunities to improve coffee-making skills. This role is exclusively open to female candidates who have completed at least their 10th grade.

Position: Store ManagerKey Responsibilities:Oversee daily store operations and ensure smooth functioning.Manage store staff, prepare duty rosters, and monitor team performance.Achieve sales targets and improve customer satisfaction.Maintain stock levels, inventory accuracy, and minimize stock loss.Ensure proper merchandising, product availability, and store cleanliness.Handle cash management, billing supervision, and daily sales reports.Coordinate with vendors and suppliers for timely stock replenishment.Resolve customer complaints professionally and maintain service standards.Ensure compliance with company policies, SOPs, and safety regulations.Prepare daily, weekly, and monthly operational reports.Requirements:Graduate preferred.Minimum 3

Required Sales Boy Who Can Handle Indiamart Calls and Can Convert Lead and Should have to Participate in Some other Works of Company like Stock Management.

We need Delivery boy To deliver Parcels

We are looking for a dedicated Back Office Executive to join our team in Rajkot. The ideal candidate will have 1 to 2 years of experience, specifically with a B.Com degree. This full-time position requires the candidate to work from the office and is open to female applicants.**Key Responsibilities:**- **Data Entry and Management:** Accurately input and manage data in the companys databases or spreadsheets, ensuring that information is organized and easily accessible.- **Administrative Support:** Provide support to various departments by handling administrative tasks such as filing documents, organizing office supplies, and scheduling appointments.- **Customer Support:** Assist in responding to customer inquiries through emails or calls, ensuring that customer needs are met promptly and professionally.- **Report Generation:** Compile and prepare reports based on data analysis, providing insights that support decision-making processes within the company.- **Coordination with Teams:** Work closely with different departments to ensure smooth workflow and communication, facilitating the completion of projects on time.**Required Skills and Expectations:**The candidate should have strong organizational skills, as well as proficiency in Microsoft Office applications, especially Excel. Effective communication skills are essential for interacting with team members and customers. Attention to detail is crucial for handling data accurately. The ability to work independently and manage multiple tasks efficiently in a fast-paced environment is also expected. We value individuals who are proactive and can adapt to changing situations easily.

We are looking for a dedicated CRM Executive to join our team in Metoda GIDC. This is a full-time position, suitable for fresh graduates, specifically those with a B.Com degree. The primary focus of this role is to manage client relationships and ensure their satisfaction with our services.**Key Responsibilities:**- **Manage Customer Interactions:** Handle inquiries and provide assistance to clients, ensuring their needs are met and concerns are addressed promptly.- **Data Entry and Management:** Input and maintain accurate customer information in the CRM system, helping to keep track of client interactions and history.- **Generate Reports:** Prepare regular reports on customer interactions and feedback, assisting in the analysis of trends and areas for improvement.- **Support Sales Team:** Collaborate with the sales team to identify potential opportunities for upselling and cross-selling services to existing customers.- **Conduct Customer Surveys:** Design and administer surveys to gather customer feedback, which will help enhance service quality and customer satisfaction.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both written and verbal, enabling effective interactions with clients. Proficiency in basic computer applications and CRM software is essential. Attention to detail is crucial for managing customer data accurately. Candidates should demonstrate a proactive approach to problem-solving and a willingness to learn. Teamwork and collaboration skills are also important, as you will work closely with other departments to enhance customer experiences. A customer-oriented mindset is vital to succeed in this role.

We are looking for an Office Coordinator to join our team in Rajkot. This role requires a detail-oriented person with strong organizational skills and a commitment to supporting our office operations. **Key Responsibilities:**- **Manage Office Operations:** Oversee daily activities to ensure smooth functioning, including scheduling appointments and organizing meetings.- **File Management:** Maintain organized filing systems for documents and records, ensuring quick access and efficiency.- **Communication Coordination:** Act as the point of contact for internal and external communication, responding to emails and phone calls promptly.- **Inventory Management:** Monitor office supplies and place orders when necessary to maintain stock at appropriate levels.- **Support Administrative Tasks:** Assist other departments with clerical tasks, including data entry and preparing reports as required.**Required Skills and Expectations:**- Candidates must have completed at least 12th grade and possess 2 to 3 years of relevant experience in an office setting.- Strong communication skills, both written and verbal, are essential for effective interaction with colleagues and clients.- Candidates should be proficient in using office software, including Microsoft Office Suite, to handle various administrative tasks efficiently.- Basic problem-solving skills and the ability to prioritize tasks are important for managing multiple responsibilities in a fast-paced environment.- The position is designated for male candidates, and we expect team players who can work collaboratively and independently in the office.

supports the sales team by managing administrative tasks, processing orders, maintaining CRM data, and liaising between clients and departments to ensure efficient, smooth operations. Lead generation.

Customer support

The Sales Coordinator will act as a key coordination point between customers, vendors, and internal departments. This role ensures smooth sales operations, timely order processing, effective communication, and high levels of customer satisfaction. Key ResponsibilitiesAct as a liaison between customers, vendors, and internal teamsMake follow-up calls, resolve customer complaints, and ensure excellent customer serviceCoordinate with dispatch, installation, parts, production, and marketing teams for smooth operationsManage vendor coordination for timely procurement and issue resolutionSupport sales and production teams with order tracking, quotations, and documentationMonitor order status from confirmation to dispatch and deliveryMaintain accurate customer and vendor recordsPrepare sales reports, MIS, and performance analysisUtilize ERP and CRM systems for order management and data trackingEnsure timely follow-ups for payments and collections coordination (if required) Skills & CompetenciesStrong vendor management and inter-department coordination skillsHands-on experience with ERP and CRM softwareExcellent communication, organizational, and follow-up skillsAbility to multitask and work effectively in a fast-paced environmentProactive, detail-oriented, and solution-focused approach Candidate Profile4 6 years of relevant experience in sales coordinationBackground in architectural hardware / manufacturing industry preferredMechanical engineering knowledge with business understanding (MBA)Strong analytical and reporting skillsMale candidates preferred (as per organizational requirement)

Job Responsibilities:Attend customers and assist in salesMaintain shop cleanliness and proper arrangementStock checking and material handlingBasic sales and billing supportDelivery of goods to customers when requiredRequirements:Normal sales skills (training will be provided)Good experience in any sales-related work preferredHonest, hardworking, and responsibleAbility to handle shop and delivery workSalary: As per experienceWorking Time: Full timeContact: 7405395281

Responsible for Greeting Customers, Understanding Their Vehicle Issues, Preparing Job Cards, and Coordinating with Technicians

We are hiring Fresher Mechanical Engineer for Well known Plastic Machine Manufacturing Industry for Bhunava(Rajkot) location !!!Position Name : - Jr. Customer Care Engineer - 1 MaleEducation : - Diploma/B.E. Mechanical Work Experience: - Fresher or experiance both can applySalary :- 18,000 to 25,000 CTCMore Information: -Work Time: - 9:00 AM to 5:30 PMLocation: - Bhunava, Rajkot.Facility : - Transportation, Canteen & 42 Annual Paid Leaves//Job Responsibilities://- Handle customer support related to installation, operation, and maintenance of PVC, uPVC, CPVC, and HDPE pipe extrusion machines. - Provide remote technical support to resolve customer issues. - Coordinate with service teams and production departments for machine-related concerns. - Maintain customer service records and follow up for customer satisfaction. - Assist in documentation, service reports, and warranty tracking. - Attend product training and stay updated on company offerings. //Key Skills Required://- Strong mechanical knowledge - Good communication & problem-solving skills - Basic understanding of industrial machinery.Intrested candidates can share their CV on our WhatsApp Number: - +91 82008 30474.

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

Client Relationship Management and Coordination;

Diploma/Degree in Mechanical Engineering / ITI (Mechanic Tractor)Knowledge of tractor engines, hydraulics & transmission systemsService, repair & maintenance of tractors and heavy machineryMaintain service records and assist customers with queries