Array ( [0] => customer-care [1] => ghansoli-navi-mumbai ) Customer Care Jobs in Ghansoli,Customer Service Job Vacancies in Ghansoli Maharashtra
73

Customer Care Job Vacancies in Ghansoli

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  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Telecalling Customer Support Sales Lead Generation Inside Sales Communication
Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Support Customer Service Customer Care Customer Handling Inbound Voice Process Domestic Voice Process
We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com
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Customer Care Executive Fresher

Ashwakala Solutions Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Ghansoli Navi Mumbai
English Language Hindi BPO Outbound Calling Call Center Customer Care
As a Customer Care Executive in Ghansoli, Navi Mumbai, you will be responsible for providing excellent customer service through outbound calling in English and Hindi. You will be working in a call center environment, addressing customer queries and resolving issues promptly and efficiently. Ideal candidates will have good communication skills in English and Hindi, the ability to handle outbound calling effectively, and a strong customer care orientation. This full-time position requires a 12th pass qualification and is based in an office setting.
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  • 0 - 1 yrs
  • Ghansoli Navi Mumbai
Customer Care Cons Customer Relationship Domestic BPO Chat Support BPO
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ghansoli Navi Mumbai
Communication Customer Care Cons Customer Relationship Domestic BPO
Fresher or Experienced (average communication accepted)Shift: Day Rotational ShiftWeek Off: Rotational OffInterview Rounds: HR / OPS
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Service Customer Support
Company Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Ghansoli Navi Mumbai
Outbound Calling Sales Process BPO Sales Insurance Sales Mutual Funds Sales Technical Troubleshooting Email Support Executive
Desired Candidate ProfileGraduate/Undergraduate candidates can Apply.Inbound/Outbound/Customer Service/Sales process.BFSI and Technical process.1-5 years of experience in tele sales or related field (outbound calling).Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.Roles and ResponsibilitiesMake outbound calls to potential customers to generate leads and convert them into paying clients.Utilize strong communication skills to build rapport with clients over the phone.Identify customer needs and provide solutions through effective sales pitches.Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.Maintain accurate records of all interactions with customers using CRM software.Role: Customer Service & Sales ExecutiveIndustry Type: BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General Insurance/ Mutual FundRole: BFSI, Investments & Trading - OtherIndustry Type: BPM / BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: BFSI, Investments & Trading - OtherEducationUG: Any Graduate
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  • Fresher
  • 0.9 Lac/Yr
  • Ghansoli Navi Mumbai
Teamwork Customer Service Representative
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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Good Communication Skills Confidence Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
Key Responsibilities:1. Handle outbound/inbound calls.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)
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  • 0 - 1 yrs
  • Ghansoli Navi Mumbai
Customer Relationship Customer Care Outbound Calling Customer Handling
We're looking for a Customer Service Executive to join our team! Key Responsibilities:1. Answer customer questions: Respond to calls, emails, chats, or messages and help customers.2. Solve customer problems: Listen to customer issues, understand their concerns, and fix them quickly.3. Tell customers about our services: Share details about company's plans, features, and offers.4. Update customer info: Keep customer records up-to-date and accurate.Requirements:- Qualification: HSC or Graduate- Skills: Good communication skillsShift Details: Timings: 9 am to 8 pm (any 9 hours shift)-Working days: 6 days working
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  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Ghansoli Navi Mumbai
Customer Management Customer Service Customer Handling Customer Relationship Customer Support
Job Title: Customer Service ExecutiveCompany Name: Akzonobel (Premium)Key Responsibilities:Handle customer queries (lingual communication)Maintain service qualityFollow call and process guidelinesLocation: Ghansoli, MBPSalary: 13,000 in handEligibility:Gender: Female candidates onlyQualification: HSC / GraduateExperience: Fresher / ExperiencedCommunication: Average, Lingual candidates preferredWorking Days: 6 daysWeek Off: RotationalShift Timing: 9 AM 8 PM (Any 9-hour shift)
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Ghansoli Navi Mumbai
Outbound Calling Customer Service Voice Process Customer Support English Language Good Communication
1. Handle outbound calls for collection activities. 2. Communicate professionally and clearly with customers. 3. Ensure timely follow-ups and achieve daily collection targets. 4. Maintain accurate records of customer interactions and follow-up details. 5. Coordinate with internal teams to resolve escalated issues.Eligibility criteria:-1) Requires average to good communication skills. 2) Males and Females both can apply. 3) Qualification: HSC / GRADUATE 4) Fresher or experienced, both can apply.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Customer Support Customer Service
Hiring Now: Multiple Sales & Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Sales Executive Airtel Retention (Voice Process)Sales Executive BAGIC (Motor Insurance)Sales Executive SBI General InsuranceSales Executive IDFC Collection ProcessCustomer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Sales, Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Outbound Calling Inbound Customer Service Voice Process Good Communication
We are looking for a Customer Care Executive to join our team at ALTRUIST TECHNOLOGIES PVT LTD. The role offers 10000 - 20000 and involves managing customer calls delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for carrer growth.Key responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer enquiries, complaints and concerns with a problem - solving mindset. Log customer interactions and trust follow -ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Outbound Calling Inbound English Language Customer Support
KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Outbound Calling Inbound Customer Service Customer Support Voice Process Good Communication
KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support Customer Communication
About the Role:We're looking for individuals with strong communication skills to handle inbound customer queries efficiently and deliver an excellent service experience.Who Can Apply:-Graduates (Freshers are welcome)-HSC (12th pass) candidates with a minimum of 6 months of customer service experience.-Excellent English communication skills (Versant Level 5 and above)-Comfortable with rotational shifts and week-offs.Key Responsibilities:-Handle calls and assist customers with queries and support.-Maintain a positive, empathetic, and professional attitude.-Accurately document customer interactions and follow up where necessary.-Collaborate with internal teams to ensure customer satisfaction.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Inbound Calls Customer Management
Job DescriptionCompany Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Us?Opportunity to work in a dynamic and growth-oriented environmentStable career in a reputed BPO companyLucrative incentives & career advancement opportunities
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Good Communication Skills Customer Care Executive
Altruist technologies Pvt.LtdKey Responsibilities:-Handle customer queries via call or chat professionally.-Maintain accurate records of interactions and transactions.-Follow communication guidelines and company protocols.Job Description:-Working days-6 days working, rotational week off.-Timings-females 9 am-8 pm and males 9 am-11 pm(any 9 hour shift)Eligibility:-Average communication skills required.-Open to Male & Female candidates.-Qualification: HSC or Graduate.-Freshers & experienced candidates can apply.Location:Ghansoli, MBP
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  • 0 - 1 yrs
  • Ghansoli Navi Mumbai
Basic Computer Skills Communication
We're looking for a Customer Service Executive to join our team! Key Responsibilities:1. Answer customer questions: Respond to calls, emails, chats, or messages and help customers.2. Solve customer problems: Listen to customer issues, understand their concerns, and fix them quickly.3. Tell customers about our services: Share details about company's plans, features, and offers.4. Update customer info: Keep customer records up-to-date and accurate.Shift Details: Timings: 9.30 am to 6.30 pm-Working days: 6 days working
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Domestic BPO Customer Care Cons Customer Guidance BPO
Airtel Retention (Customer Service Process)Fresher / Minimum 6 months in any fieldAverage to Good English communication skillsShift: Day Rotational ShiftWeek Off: RotationalInterview Rounds: HR Round + MCAT Test
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
BPO Non Voice Chat Support Chat Process Domestic BPO Non Voice Process Customer Relationship Customer Guidance Email Support
Required: Good English communication skillsHSC with 6 months BPO experienceGraduate freshers welcome16,000 in-hand (Non-Lingual)18,000 in-hand (Lingual)Shift: RotationalWeek Off: Rotational
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Ghansoli Navi Mumbai
Good Communication Skills
Key Responsibilities:1. Handle outbound calls for collection activities.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)
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