Hiring Freshers || Customer Support Executive

NPM Recruitment

Job Description

Company Name: Altruist Technologies Pvt. Ltd.

Process: OneAssist Inbound Customer Service

Industry: BPO / Customer Service

Job Location: Ghansoli, Navi Mumbai, Maharashtra

Work Mode: Work from Office (Onsite)

Job Role: Customer Service Executive

Key Responsibilities:

Handle inbound customer queries and concerns professionally and efficiently.

Provide accurate information related to products and services.

Log and escalate issues as necessary for quick resolution.

Maintain call quality standards and customer satisfaction metrics.

Job Details:

Job Type: Full-time

Shift Timings: Rotational Day Shifts

08:00 AM to 05:00 PM

09:00 AM to 06:00 PM

10:00 AM to 07:00 PM

11:00 AM to 08:00 PM

Week Off: Rotational

Salary:

16,000/- in-hand (Non-Lingual)

18,000/- in-hand (Lingual)

Incentives: Performance-based incentives available

Gender: Male & Female (Both can apply)

Age Limit: 18 to 34 years

Eligibility Criteria:

Education: 12th Pass / Graduate

Experience:

Fresher

OR Minimum 6 months of experience in BPO/Customer Service

Language Requirements:

Good English Communication

Basic communication acceptable for candidates with linguistic capabilities

Interview Process:

Mode: Face-to-Face

Timings: 11:00 AM to 05:00 PM

Days: Monday to Saturday

Venue Address:

Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,

Near MTNL Office, Mahape, Navi Mumbai

Why Join Us?

Opportunity to work in a dynamic and growth-oriented environment

Stable career in a reputed BPO company

Lucrative incentives & career advancement opportunities

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  Higher Secondary

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Ghansoli, Navi Mumbai, Maharashtra