Customer Care Job Vacancies in Bhadrak

Duties and responsibilitiesCheck-in and boarding assistance: Agents operate at check-in counters and boarding gates. Their tasks include:Greeting passengers and checking their tickets and travel documents.Issuing boarding passes and seat assignments.Tagging and processing checked baggage and charging for any overweight luggage.Making public address announcements about flight information and boarding times.Passenger support: They serve as a resource for passenger questions and issues, including:Providing information about flight schedules, gate changes, and airport facilities.Assisting with special requests for passengers who require additional support, such as those with disabilities, unaccompanied minors, and the elderly.Irregular operations: In the event of flight delays, cancellations, or other disruptions, agents are responsible for:Helping with rebooking and alternative travel arrangements for affected passengers.Managing and resolving customer complaints calmly and professionally.Baggage services: When luggage is lost, delayed, or damaged, agents assist passengers with the claim process.Administrative and operational tasks: In addition to customer service, agents perform various behind-the-scenes duties, such as:Preparing flight paperwork.Using computer systems to enter passenger and flight information.Maintaining a clean and orderly work area.

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be 12th>Excellent communication skills in both English & Hindi language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>Maintain a database of potential client>Follow up with potential clients via phone, email, or other communication channels>Collaborate with the team to achieve target>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar

Job BriefAssist the manager in day-to-day operations and decision-making.Oversee team tasks and ensure smooth workflow.Act as a liaison between different departments.ResponsibilitiesSupervise and coordinate team activities.Support in developing and implementing strategies.Assist in budget planning and resource allocation.Handle escalated issues and provide resolutions.Contribute to improving operational efficiency.

The responsibilities of a Ground Staff member include assisting passengers with check-in and boarding procedures, ensuring the safe and efficient movement of aircraft on the ground, handling baggage and cargo, coordinating with flight crews and ramp personnel, and providing excellent customer service. Key skills for Ground Staff include knowledge of air charter operations, air ticketing, aircraft maintenance, and aviation regulations. Strong customer service skills are essential, as well as the ability to handle challenging situations with professionalism and courtesy.

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Tele Calling Executive to join our team. As a Tele Calling Executive, you will be responsible for making outbound calls to potential candidates and clients, providing information about our services, and scheduling appointments for further discussions. This is a full time position based in Bhubaneswar, Odisha, India. We are looking for fresher candidates with less than 1 year of experience in Tele calling or similar roles.Qualifications and SkillsMinimum qualification will be higher secondaryExcellent communication skills in English, Hindi and Odia languageStrong persuasive skills and the ability to convince potential candidates and clientsGood organizational and multitasking abilitiesAbility to work independently and as part of a teamBasic computer skillsPrevious experience in Tele calling or similar roles will be an added advantageRoles and ResponsibilitiesMake outbound calls to prospective candidates and clientsProvide information about our services and answer their queriesSchedule appointments for further discussions with potential clientsMaintain a database of potential candidates and clientsFollow up with potential candidates and clients via phone, email, or other communication channelsCollaborate with the team to achieve targetsPrepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR LirliptaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar

Bengali Speaking Candidates only apply for this jobOnly Bengali speaking Candidates please applyEither Bengali language Candidates or Any Candidate can speak in Bengali will be given priorityDear Candidates,Greetings from Odisha Job Consultancy!!Currently, We are hiring Customer Care Executive- Bengali process Qualification- 12th onwardsExperience- Fresher's are welcomeBoth Male & Female Bengali speaking Candidates Can applyImmediate joiners will be preferred.Good communication skills in Bengali languageAbility to handle telephonic conversations in Bengali languageGood Listening & Comprehension skillsContact- ChinmayInterview Venue: 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Back Office Executive to join our team. As a Back Office Executive, you will be responsible for handling various administrative tasks to ensure the smooth running of operations. Qualifications and SkillsAny Bachelor's degree requiredA minimum of 1 to 3 years of experience as a Back Office Executive or in a similar role.Proficient in using MS Office Suite (Word, Excel, PowerPoint, Outlook).Excellent written and verbal communication skills.Attention to detail and ability to multitask effectively.Roles and ResponsibilitiesPerform day-to-day administrative tasks in the back officeHandle and process paperwork, documentation, and records related to the Company's operations.Maintain accurate and updated records of inventory, orders, and shipments.Assist in coordinating with internal teams, vendors, and clients for smooth operations.Manage and respond to emails, phone calls, and queries in a timely and professional manner.Assist in preparing reports, presentations, and other relevant documents.Conduct research and gather information as required.Ensure compliance with company policies, procedures and regulations.Support other team members and assist in ad-hoc tasks as neededContact- HR PayalInterview Venue- 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar