Desktop Support Job Vacancies in Bhubaneswar

Provide technical support for CCTV cameras, DVRs/NVRs, monitors, and related networking equipmentDiagnose and resolve hardware, software, and connectivity issues (on-site or remotely)Assist with installation, configuration, testing, and commissioning of CCTV systems

Key responsibilities:1. Support sales team: Assist the sales team in managing schedules, preparing documents, and coordinating appointments to ensure efficient sales operations.2. Respond to inquiries: Address customer inquiries promptly through phone calls and emails to provide information about products or services.3. Maintain records: Keep track of sales data, customer information, and inventory levels to facilitate smooth sales processes.4. Coordinate meetings: Schedule and organize meetings between sales team members, clients, and other stakeholders to discuss business opportunities and strategies.5. Monitor sales activities: Track sales metrics, analyze trends, and generate reports to evaluate performance and identify areas for improvement.Required skills and expectations:- Excellent communication skills: Ability to communicate effectively with customers, colleagues, and stakeholders.- Organizational skills: Strong attention to detail and ability to multitask to ensure all sales activities are coordinated efficiently.- Computer proficiency: Proficient in using Microsoft Office tools and CRM software to maintain records and generate reports.- Customer service orientation: A customer-focused approach to address inquiries and provide support to ensure customer satisfaction.- Team player: Ability to collaborate with sales team members and other departments to achieve sales targets and business goals.

We are bulk manufacturing apparels company. So we need a person who can handle client by his/her problem solving skills and handle the client efficiently with confidence and good communication.

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Taking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesFollowing standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Responsibilities:Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration.Ask customers targeted questions to quickly understand the root of the problem.Track computer system issues through to resolution, within agreed time limits.Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).Provide prompt and accurate feedback to customers.Refer to internal database or external resources to provide accurate tech solutions.Ensure all issues are properly logged.Prioritize and manage several open issues at one time.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manuals.Maintain jovial relationships with clients.

Desktop Support Engineer to assist our clients with computer hardware and software issues. He required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responding to client support requests. Address user tickets regarding hardware, software, and networking Direct unresolved issues to the next level of support personnel Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Help new employees set up their workstations and Train end users when new software or IT regulations arrive at a company. Maintain and upgrade equipment as needed. Help create technical documentation and manuals. Device MaintenanceKnowledge:Problem-solving skills:Desktop support engineers use their problem-solving skills to develop solutions for various IT-related issues. Strong problem-solving skills help resolve these problems in a timely manner, all while ensuring the efficient use of a company's resources.Communication skills:

Sales Coordinator We are looking for a detail-oriented Sales Coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.- To be a successful Sales Coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.Sales Coordinator Responsibilities: Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. You are in charge of achieving sales goals. Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Take the lead on organizing the resources necessary to put together high quality sales presentations. Ensure the inventory of custom sales presentation materials such as brochures, Price List and Visiting Card, Presentation folders is always up to date. Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form. Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. Managing budgets for expenses like bonuses, marketing, and travel. Ensuring adherence to laws, regulations, and policies.Sales Coordinator qualifications and skills Handling Lead Generate A bachelor's degree in business administration or a related field. Experience in sales management

Job Description :- Should be Graduate or Diploma holders with Computer Hardware & Networking Knowledge: Operating System Loading/Activation, Loading-MS Office & Antivirus, Assigning of IP Addresses , Networking Trouble shooting, CCTV, etcQualification :- should be Minimum Graduate /Diploma with Computer & Networking Knowledge with Fluent in English, Hindi & Odisha speaking skills.Base Location: Bhubaneswar, Sundergarh, Keonjhar, Denkanel and they should travel to near by Districts also for Installations, trouble shooting and 0&M.

Hardware Networking, Computer Hardware, Desktop Support, Laptop Service Engineer, Desktop Service Engineer, Printer Engineer,

Installation and Trouble Shooting of Software, Providing Technical Support to Customer, Handling Network Issues, Maintaining Networks including VPNs, Router, Mainframe, Creating Firewalls, Data Security Systems, Desktop Support, Setting up Hardware Systems, Troubleshooting basic IT Issues, Support the Implementation of new Solution and Applications, Establish Accounts for new users and assist with Password and Log in Problems, Installing and Upgrading Software, Installing and Upgrading Operating Systems and Computer Hardware, Advising on Software or hardware upgrades, Contacting to Clients to find out the nature of the Problem, Advising on software or hardware upgrades

Develops and expands a portfolio of corporate clients by networking and marketing Assesses client IT needs and makes recommendations, including IT equipment and service packages Prepares sales visits and presentations to pitch product, service, and combination packages to clients Demonstrates IT equipment to highlight product benefits Negotiates sales, package discounts, and long-term contracts with clients Provides technical advice after sales Establishes sales goals and implements a plan to meet those goals Tracks progress toward goals and documents sales performance Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research Answers questions, describes benefits, and discusses pros and cons of various competing products or services Gains familiarity with the IT industry, and stays updated on trends and innovative products Creates marketing literature and web-based features to promote products and time-sensitive sales Attends trade exhibitions and industry events to learn about cutting-edge products and sales Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations

Roles & Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Following up with clients to ensure the problem is resolved. Testing and evaluating new technologies.Male candidates preferableQualification: MCA/ BCA/ BTECH- IT /BSC- ITMMust have own bike and laptopType: Fresher/ ExperienceLocation: Bhubaneswar