Customer Care Job Vacancies in Angul

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be 12th>Excellent communication skills in both English & Hindi language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>Maintain a database of potential client>Follow up with potential clients via phone, email, or other communication channels>Collaborate with the team to achieve target>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar

A Passenger Service Executive (PSE) is a vital part of the aviation industry, primarily responsible for ensuring that passengers have a seamless and enjoyable travel experience. This role involves direct interaction with customers at various stages of their journey, from check-in to boarding and beyond.Key ResponsibilitiesCheck-In Procedures: The PSE is responsible for checking in passengers, verifying travel documents, and issuing boarding passes.Baggage Handling: They assist passengers with baggage check-in and retrieval, ensuring compliance with airline policies regarding weight limits and prohibited items.Customer Assistance: The PSE provides information about flight schedules, delays, cancellations, and assists passengers with special needs or requests.Problem Resolution: They address passenger inquiries and resolve any issues or concerns that may arise during the travel process.Compliance: Ensuring compliance with all airline and airport regulations is crucial. This includes conducting security checks as required.Coordination: The PSE coordinates with other airport staff and airline personnel to ensure smooth operations throughout the passengers journey.Emergency Procedures: In case of emergencies, they assist with emergency procedures and evacuations if necessary.Skills RequiredCommunication Skills: Excellent verbal and written communication skills are essential for interacting effectively with passengers and colleagues.Customer Service Orientation: A strong focus on customer service is critical to meet passenger needs efficiently.Problem-Solving Abilities: The ability to think quickly and resolve issues under pressure is vital in this role.Attention to Detail: Precision in handling documentation and following procedures ensures compliance with regulations.Technical Proficiency: Familiarity with computer systems used for ticketing, reservations, and baggage handling is necessary.

Dear Candidates,Greetings from Odisha Job Consultancy!!Position- Call Center ExecutiveA Call Center Executive/Tele Sales Executive, also known as a telesales representative or inside sales representative, is responsible for promoting and selling products or services over the phone. Their primary objective is to generate sales leads, establish customer relationships, and close deals remotely.Skills and qualifications commonly required for a Call Center Executive/ Tele Sales Executive position include:Both Male & Female, 12th onward qualified Candidates can applyExcellent communication and interpersonal skillsPersuasive and negotiation abilitiesStrong sales and customer service orientationGood product knowledge and understanding of market dynamicsTime management and organizational skillsResilience and persistence in overcoming objections and rejectionsAdaptability to different customer profiles and sales scenariosContact- SonalikaInterview Venue: 1st Floor, AK Tyre Building, Bus Stand, Baramunda, Bhubaneswar