Customer Care Job Vacancies in Bhandup West

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Communication: Average Hindi speaking skillsExperience: Minimum 3 months in any sales processTiming: 9:30 AM 7:00 PMWeek Off: Every Sunday (Fixed)

Voice Process

Responsibilities:1.Account Monitoring and Identification:Monitor customer accounts to identify overdue payments and potential issues. Analyze payment history and identify trends. 2.Customer Communication and Negotiation:Contact customers via phone, email, or mail to discuss overdue amounts and payment options. Negotiate payment plans and settlements. Explain billing statements and address customer inquiries. 3.Debt Recovery and Resolution:Work with customers to resolve billing disputes and errors. Implement strategies to encourage timely payments. Maintain accurate records of all communications and actions. 4.Compliance and Reporting:Ensure compliance with all relevant laws and regulations. Maintain accurate records of customer interactions and collection efforts. Generate reports on collection performance and account status. 5.Customer Service:Provide excellent customer service and maintain a positive customer experience. Address customer concerns and complaints promptly and professionally.

As a Customer Support Coordinator, you will play a critical role in managing assignments and projects from initiation to completion. Your responsibilities will include student communication, resource allocation, progress monitoring, and ensuring high-quality, timely project delivery. The ideal candidate will have a basic understanding of various academic assignments, including essay writing, report writing and literature review, primary/secondary data analysis, thesis and dissertation writing, research papers and statements of purpose, case studies and Q&A-based assignments Key Responsibilities: Communicate with students to understand their requirements Provide regular updates to students about the progress of their assignments Assign tasks to suitable writers from the database based on project requirements Monitor project progress and ensure writers meet deadlines Set budgets with students and manage all payment transactions Ensure assignments meet academic standards and student expectations Implement student feedback and convey modifications to writers. Maintain detailed records of ongoing projects for seamless tracking. Collect student feedback/reviews on the companys Google account post-project completion. Undertake additional operational tasks to support the companys objectives.

Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

Responsibilities Make outbound calls to potential customersExplain company products and servicesMaintain daily call recordsMeet and exceed sales targetsStay updated with market trends

Urgent Hiring for Below Process :1.Club Mahindra2.IDFC collection3.Language Telecaller in India Frist 4.STPL poonawala Salary is Upto 10K to 14K Inhand (Depends on your interview)WhatsApp only : +91 84214 62997RegardsThe InventorXI Technologies

Hiring For HDFC Ergo General Insurance Company (Customer Care Executive)No of Opening_20Salary for Fresher 17k CTC For Experience-23k CTC General Shift Male Female both apply Language Required English And Marathi(Compulsory)If you are interested share your resume

Mumbai : HDFC ERGO GENERAL INSURANCE, 3rd Floor, Magnet Mall, LBS Road, Bhandup(w), Mumbai 400 078.Responsibilities should have zeal to service customers in inbound calling set up Excellent with communication skills an insurance background is an added advantage. should have inbound call calling experience Flexible to work in rotational shiftsRequirementsShould be proficient & spontaneous in English & Hindi. Proficiency in other regional language will be an advantageShould be passionate for growthShould be vaccinated ( Covid )Should be open to work from office

Responsibilities should have zeal to service customers in inbound calling set up Excellent with communication skills an insurance background is an added advantage. should have inbound call calling experience Flexible to work in rotational shiftsRequirementsShould be proficient & spontaneous in English & Hindi. Proficiency in other regional language will be an advantageShould be passionate for growthShould be vaccinated ( Covid )Should be open to work from office

Handle customer queries on emailHandle customer queries on-call/WhatsAppmanage customer orders on the dashboardhelp in day to day operationsco-ordinate with management

Responsible for identifying, selecting, mixing, and applying chemical or manual solutions to eliminate pests. Identifies pest problem and appropriate solution, applies chemical or trap. Customer service aspects including being timely, answering questions, making recommendations, collecting payment and other various needs.