Customer Support Coordinator Jobs For Freshers - Mumbai

As a Customer Support Coordinator, you will play a critical role in managing

assignments and projects from initiation to completion. Your responsibilities will

include student communication, resource allocation, progress monitoring, and ensuring

high-quality, timely project delivery. The ideal candidate will have a basic

understanding of various academic assignments, including essay writing, report writing

and literature review, primary/secondary data analysis, thesis and dissertation writing,

research papers and statements of purpose, case studies and Q&A-based assignments

Key Responsibilities:

ï‚· Communicate with students to understand their requirements

ï‚· Provide regular updates to students about the progress of their assignments

ï‚· Assign tasks to suitable writers from the database based on project requirements

ï‚· Monitor project progress and ensure writers meet deadlines

ï‚· Set budgets with students and manage all payment transactions

ï‚· Ensure assignments meet academic standards and student expectations

ï‚· Implement student feedback and convey modifications to writers.

ï‚· Maintain detailed records of ongoing projects for seamless tracking.

ï‚· Collect student feedback/reviews on the company€™s Google account post-project

completion.

ï‚· Undertake additional operational tasks to support the company€™s objectives.

• Experience

  0 - 2 Years

• No. of Openings

  5

• Education

  Graduate (B.B.A, B.Com)

• Role

  Customer Support Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Unit no. 4008, Gate number 2, Pannalal Compound, Bhandup Industrial Estate, LBS Marg, Bhandup West.