As a Customer Support Coordinator, you will play a critical role in managing assignments and projects from initiation to completion. Your responsibilities will include student communication, resource allocation, progress monitoring, and ensuring high-quality, timely project delivery. The ideal candidate will have a basic understanding of various academic assignments, including essay writing, report writing and literature review, primary/secondary data analysis, thesis and dissertation writing, research papers and statements of purpose, case studies and Q&A-based assignments Key Responsibilities: Communicate with students to understand their requirements Provide regular updates to students about the progress of their assignments Assign tasks to suitable writers from the database based on project requirements Monitor project progress and ensure writers meet deadlines Set budgets with students and manage all payment transactions Ensure assignments meet academic standards and student expectations Implement student feedback and convey modifications to writers. Maintain detailed records of ongoing projects for seamless tracking. Collect student feedback/reviews on the companys Google account post-project completion. Undertake additional operational tasks to support the companys objectives.