We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.
In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise.
Key responsibilities include:
- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.
- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.
The ideal candidate will have:
- Strong communication skills: The ability to communicate clearly and effectively with customers.
- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.
- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.
This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.
Experience
0 - 5 Years
No. of Openings
2
Education
10th Pass
Role
Customer Care Executive
Industry Type
Furniture and Furnishing
Gender
Female
Age Limit
18 - 32 Yrs.
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Home