Customer Care Graduate Experience Jobs in Bangalore

As a Digital Marketing Associate, you will play a vital role in expanding our online presence and driving business growth. You will be responsible for various digital marketing tasks, working collaboratively with the marketing team.Key Responsibilities:- Manage Social Media Accounts: Create engaging content and schedule posts across various platforms to build brand awareness and engage with our audience.- Search Engine Optimization (SEO): Conduct keyword research and implement best practices to improve our website's visibility on search engines.- Content Creation: Develop high-quality, informative, and appealing digital content including blog posts, articles, and newsletters to attract and retain customers.- Email Marketing: Design and execute email marketing campaigns to nurture leads and keep our audience informed about products and services.- Analytics Tracking: Monitor and analyze website traffic and user behavior using tools like Google Analytics to measure the effectiveness of campaigns and strategies.- Collaboration: Work closely with sales and product teams to align marketing efforts with business objectives and promote new offerings.Required skills and expectations include:- A minimum of 1 to 3 years of relevant experience in digital marketing.- Proficiency in using digital marketing tools and platforms.- Strong understanding of SEO, social media, and email marketing techniques.- Excellent writing and communication skills.- Ability to work independently and manage time effectively in a work-from-home environment.- A bachelor's degree or advanced diploma in a relevant field such as B.C.A, B.B.A, B.Com, B.Sc, or B.E.

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.Key Responsibilities:- Manage Customer Accounts: Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- Resolve Customer Issues: Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- Communicate with Clients: Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- Analyze Customer Feedback: Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- Coordinate with Internal Teams: Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.Required Skills and Expectations:The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

We are looking for a motivated Sales Executive to join our team in MG Road. This role requires a candidate with 1 to 2 years of experience in sales, preferably male. The position is full-time and requires the executive to work from the office.Key Responsibilities:- Lead Generation: Identify and reach out to potential clients to build a pipeline of sales opportunities. This involves researching prospects and initiating contact to create interest in our products.- Client Meetings: Arrange and conduct meetings with potential clients to present our offerings. This includes understanding their needs and explaining how our products can meet those needs.- Sales Presentation: Prepare and deliver engaging presentations to showcase our products effectively. A good presentation can help convince clients to make a purchase.- Relationship Management: Build and maintain strong relationships with clients to encourage repeat business. This means following up with clients and addressing any concerns they may have.- Sales Reporting: Track and report on sales activities and results. Keeping accurate records helps us understand what works and where we can improve.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to interact well with clients. A passion for sales and a proactive attitude are essential for success in this role. Candidates must be detail-oriented, capable of multi-tasking, and able to work independently as well as a part of a team. Basic computer skills and familiarity with sales software are also important.

*Generate life insurance business through assigned bank branches. *Build and maintain strong relationships with bank staff and customers.* Generate leads from the bank's customer database and convert them into sales. *Understand customer financial needs and recommend suitable life insurance solutions. *Conduct customer meetings and sales presentations. *Achieve monthly, quarterly, and annual sales targets. *Ensure proper documentation and compliance with company policies. *Provide after-sales service and maintain customer relationships.* Coordinate with branch staff for lead generation and business growth.

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Respond to Customer Inquiries: You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- Maintain Customer Records: You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- Provide Product Information: You will assist customers in understanding our products and services, guiding them toward making informed decisions.- Resolve Complaints: When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- Collaborate with Team Members: You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction and providing assistance with inquiries and issues. This full-time position is based in our Bommanahalli office and is ideal for candidates with 0 to 1 year of experience.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions promptly through various communication channels such as phone, email, and chat, ensuring that they receive accurate information.- Resolve Issues and Complaints: Investigate and resolve customer complaints efficiently while maintaining a positive attitude, aiming for first-call resolution.- Maintain Customer Records: Accurately document interactions and maintain records in the companys database to help with future inquiries and to track issues effectively.- Provide Product Support: Assist customers in understanding and using our products or services, offering guidance and technical support as needed.- Gather Customer Feedback: Collect feedback from customers and report it to the management team to help improve services and identify areas for enhancement.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effectively interacting with customers.- Basic problem-solving abilities to handle customer issues efficiently and independently.- A friendly and empathetic demeanor, allowing you to build rapport with customers and understand their needs.- Familiarity with computer systems and software is necessary to manage customer data and inquiries.- A dedication to providing excellent customer service and a willingness to learn and adapt to new processes and information.

We are looking for a Store Manager to oversee operations in our Jayanagar location. The ideal candidate should have 1 to 2 years of experience in retail management and hold a professional degree or an advanced/higher diploma.Key Responsibilities:- Manage Daily Operations: Oversee all daily store activities to ensure smooth functioning, including staff management and customer service.- Supervise Staff: Lead, train, and motivate team members to achieve performance goals and maintain high service standards.- Inventory Management: Track inventory levels, place orders as needed, and ensure products are displayed effectively to maximize sales.- Customer Engagement: Interact with customers to understand their needs, address complaints, and enhance their shopping experience.- Sales Reporting: Analyze sales data and prepare reports to identify trends and make informed decisions for improving store performance.- Visual Merchandising: Ensure that the store layout and displays are attractive and aligned with brand standards to entice customers.Required Skills and Expectations:The candidate should have excellent leadership skills to manage a diverse team effectively. Strong communication abilities are essential for interacting with customers and team members. A solid understanding of retail operations and inventory management is necessary. The applicant should be detail-oriented, organized, and capable of multitasking in a fast-paced environment. Proficiency in using retail management software will be an advantage. The candidate must also have a commitment to delivering exceptional customer service while working collaboratively with the team.

Job Title: Tele Caller Executive (Urgent Hiring - 100 Positions)Job Location: Work from OfficeHiring Type: Immediate RequirementLanguage Requirement (Mandatory)Tamil - 30 PositionsKannada - 50 PositionsMalayalam - 20 PositionsJob ResponsibilitiesMake outbound and inbound calls to customers.Handle customer queries and provide required information.Follow up with customers for payments / services as per process.Maintain accurate call records and update system data.Achieve daily calling and performance targets.Ensure professional and polite communication with customers.Adhere to company compliance and calling guidelines.Eligibility CriteriaQualification: PUC / GraduateFreshers & Experienced candidates can apply.Good communication skills in required regional language.Basic computer knowledge required.DRA Certified candidates preferred (for higher salary slab).Candidates with collections / sales / customer support experience will be an added advantage.Salary Structure.

As a CRM Executive, you will play a vital role in managing customer relationships and enhancing their experience with our company. Your primary responsibilities will include:- Customer Interaction: Engage with customers to understand their needs, resolve issues, and provide ongoing support. This helps in building strong relationships and ensuring customer satisfaction.- Data Management: Maintain and update customer records in the CRM system. Accurate data management allows for effective tracking of customer interactions and better decision-making.- Reporting and Analysis: Prepare regular reports on customer feedback and behavior trends. Analyzing this data helps identify areas for improvement and informs strategy development.- Collaboration: Work closely with sales and marketing teams to align on customer insights and strategies. This collaboration ensures a unified approach to customer engagement and support.- Training and Support: Assist in training staff on CRM systems and processes. Ensuring that the team is well-versed in using the CRM helps maximize its effectiveness.To succeed in this role, you should have 3 to 5 years of experience in customer relationship management. You must possess strong communication skills to effectively interact with customers and team members. Proficiency in CRM software is essential, as is the ability to analyze data and generate reports. Being detail-oriented and organized will help you manage multiple tasks efficiently. Your problem-solving skills will be invaluable in addressing customer concerns and improving overall satisfaction.

We are looking for a Retail Sales Associate to join our team in Bangalore. This role involves providing excellent customer service, assisting customers in their shopping experience, and ensuring a well-organized store environment.Key Responsibilities:- Customer Assistance: Greet customers warmly, understand their needs, and provide helpful information about products and promotions.- Sales Support: Actively engage with customers to help them make informed purchasing decisions, aiming to meet and exceed sales targets.- Merchandising: Ensure that products are displayed attractively and stocked appropriately on shelves to enhance the shopping experience.- Inventory Management: Assist in monitoring stock levels, restocking items as needed, and participating in inventory checks to maintain accurate records.- Store Cleanliness: Keep the store tidy and organized, ensuring that all areas are clean and welcoming for customers.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in retail sales or a related field. A graduate degree is essential. Strong communication skills are necessary to interact effectively with customers and coworkers. Applicants should demonstrate a positive attitude, be approachable, and have a willingness to learn. Being detail-oriented and capable of multitasking in a fast-paced environment is important. A passion for retail and customer service will help you succeed in this role.

Sales of our ServicesEvents, Camps ,tie ups, content creation for Social Media

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.Key Responsibilities:- Respond to Customer Emails: You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- Resolve Issues: Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- Document Interactions: Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- Collaborate with Team: Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- Follow Up: Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.Required Skills and Expectations:Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Key Responsibilities:*Welcome and assist students, parents, and visitors at the front office.*Handle phone calls, inquiries, and provide basic information about courses and admissions.*Guide prospective students and parents during initial admission enquiries.*Provide basic counselling support and direct students to the concerned department when required.*Maintain visitor records and manage front desk coordination.*Support the admissions team with enquiry follow-ups and documentation.*Ensure smooth day-to-day front office administration.

Roles & Responsibilities:* Make outbound calls to prospective clients from provided leads* Explain project details clearly and generate interest* Schedule appointments for site visits and follow up regularly* Maintain a daily record of calls and outcomes* Handle inbound inquiries professionally and convert leads into prospects* Coordinate with the sales team for timely follow-ups* Share project information through WhatsApp, SMS, or email* Provide excellent customer service and resolve queries promptly Qualifications:* Minimum PUC/12th pass or Bachelors degree in any stream* 2 years of experience in telecalling, customer service, or sales* Fluency in Kannada, Hindi, and English is mandatory* Good verbal communication and convincing skills* Basic knowledge of MS Excel and CRM tools is a plus

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

Roles & ResponsibilitiesMale is preferableBENGALURU is preferable Develop comprehensive construction project plans, including timelines, resource allocations and procurement strategies. Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications. Knowledge in budgeting and financial management and cost effectiveness. Risk management, Critical thinking and Trouble shooting Evaluate and select contractors and subcontractors based on qualifications, experience. Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders. Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved. Manage construction project documentation, including contracts, permits, drawings and change orders. Conduct regular meetings to facilitate communication, address challenges and to meet project objectives. Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks. Implement and enforce safety protocols and ensure compliance with local building codes and regulations. Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures. Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.Required skills and qualifications A bachelor's degree in civil engineering, construction management, or a related field. A total experience 20+ years in construction & construction of High Rise building 12+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget. Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context. Excellent project management skills, including effective planning, organising and prioritising tasks. Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics. Strong leadership and communication skills to manage project teams and stakeholders. Proficiency in construction management software, project scheduling tools and cost estimation software. Familiarity with sustainable construction practices and green building certifications.

Role Offered: Business Development Associate (BDA - IITR)Location: BangaloreCTC: 7 LPA+Working days: Wednesday to Sunday (Because Mondays are overrated)Whats Scaler All About?Scaler is not your regular upskilling platform were a career rocket launcher. Weve taken boring lectures, tossed them out the window, and replaced them with mentor-led, real-world curriculum that actually works. Were here to build the tech and business leaders of tomorrow, and we want you along for the ride.Why This Role?Youll be at the frontline of Scalers growth engine, driving enrollments for our AI Engineering Advanced Certification, offered in collaboration with IIT Roorkee (CEC). The program is built for working professionals and focuses on hands-on AI engineeringcovering Machine Learning, Generative AI, LLMs, prompt engineering, RAG systems, and agentic AI, along with live projects and campus immersion at IIT Roorkee. Your role will involve engaging with high-intent professionals, understanding their career goals, and consultatively positioning how real AI skills combined with a recognised IIT credential can accelerate their career growth. Its a high-energy, high-ownership role where youre shaping tech careers not a desk job youll snooze through.Requirements:Strong organizational and communication skills.1 -2 years of Experience working in the Edtech Sector.Proficiency in CRM tools and data analysis.Ability to manage multiple tasks and work in a dynamic environment.What Next?If you think pipelines are built, not assigned, this is your sign!

Job Profile: Service Engineer (Mechanical/Electrical)Job Location:'s - Mumbai, Goa, Ahmedabad, Bangalore, Chennai, Hyderabad,Kochi, Coimbatore, NCR, Udaipur, JaipurJob Description:Position Overview: We are seeking a dedicated and skilled Service Engineerto join our dynamic team. As a Service Engineer, you will be responsible forproviding technical support and services related to both mechanical andelectrical systems, ensuring the smooth operation and maintenance of ourproducts and services across multiple locations.Key Responsibilities:.Maintenance and Repair:- Perform routine maintenance, inspections, and repairs on mechanical and electrical equipment and systems.- Diagnose and troubleshoot technical issues and provide timely solutions.Installation and Commissioning:- Install and commission new equipment and systems as required.- Ensure that installations adhere to safety and quality standards..Customer Support:- Provide excellent customer support by addressing inquiries, concerns, and technical issues.- Offer guidance and training to customers on equipment operation and maintenance.1 Documentation:- Maintain accurate records of service activities, including reports, service logs, and documentation of parts used.- Prepare service reports for management and customers..Quality Assurance:- Ensure that all services are performed in compliance with company standards and safety regulations.Salary and Benefits:- Monthly salary of 35,000.- Travel and accommodation allowances for work-related travel.- Health and insurance benefits.- Training and professional development opportunities.