Customer Care Graduate Experience Jobs in Bangalore

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction and providing assistance with inquiries and issues. This full-time position is based in our Bommanahalli office and is ideal for candidates with 0 to 1 year of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions promptly through various communication channels such as phone, email, and chat, ensuring that they receive accurate information.- **Resolve Issues and Complaints:** Investigate and resolve customer complaints efficiently while maintaining a positive attitude, aiming for first-call resolution.- **Maintain Customer Records:** Accurately document interactions and maintain records in the companys database to help with future inquiries and to track issues effectively.- **Provide Product Support:** Assist customers in understanding and using our products or services, offering guidance and technical support as needed.- **Gather Customer Feedback:** Collect feedback from customers and report it to the management team to help improve services and identify areas for enhancement.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively interacting with customers.- Basic problem-solving abilities to handle customer issues efficiently and independently.- A friendly and empathetic demeanor, allowing you to build rapport with customers and understand their needs.- Familiarity with computer systems and software is necessary to manage customer data and inquiries.- A dedication to providing excellent customer service and a willingness to learn and adapt to new processes and information.

We are looking for a Store Manager to oversee operations in our Jayanagar location. The ideal candidate should have 1 to 2 years of experience in retail management and hold a professional degree or an advanced/higher diploma.**Key Responsibilities:**- **Manage Daily Operations:** Oversee all daily store activities to ensure smooth functioning, including staff management and customer service.- **Supervise Staff:** Lead, train, and motivate team members to achieve performance goals and maintain high service standards.- **Inventory Management:** Track inventory levels, place orders as needed, and ensure products are displayed effectively to maximize sales.- **Customer Engagement:** Interact with customers to understand their needs, address complaints, and enhance their shopping experience.- **Sales Reporting:** Analyze sales data and prepare reports to identify trends and make informed decisions for improving store performance.- **Visual Merchandising:** Ensure that the store layout and displays are attractive and aligned with brand standards to entice customers.**Required Skills and Expectations:**The candidate should have excellent leadership skills to manage a diverse team effectively. Strong communication abilities are essential for interacting with customers and team members. A solid understanding of retail operations and inventory management is necessary. The applicant should be detail-oriented, organized, and capable of multitasking in a fast-paced environment. Proficiency in using retail management software will be an advantage. The candidate must also have a commitment to delivering exceptional customer service while working collaboratively with the team.

Job Title: Tele Caller Executive (Urgent Hiring - 100 Positions)Job Location: Work from OfficeHiring Type: Immediate RequirementLanguage Requirement (Mandatory)Tamil - 30 PositionsKannada - 50 PositionsMalayalam - 20 PositionsJob ResponsibilitiesMake outbound and inbound calls to customers.Handle customer queries and provide required information.Follow up with customers for payments / services as per process.Maintain accurate call records and update system data.Achieve daily calling and performance targets.Ensure professional and polite communication with customers.Adhere to company compliance and calling guidelines.Eligibility CriteriaQualification: PUC / GraduateFreshers & Experienced candidates can apply.Good communication skills in required regional language.Basic computer knowledge required.DRA Certified candidates preferred (for higher salary slab).Candidates with collections / sales / customer support experience will be an added advantage.Salary Structure.

As a CRM Executive, you will play a vital role in managing customer relationships and enhancing their experience with our company. Your primary responsibilities will include:- **Customer Interaction**: Engage with customers to understand their needs, resolve issues, and provide ongoing support. This helps in building strong relationships and ensuring customer satisfaction.- **Data Management**: Maintain and update customer records in the CRM system. Accurate data management allows for effective tracking of customer interactions and better decision-making.- **Reporting and Analysis**: Prepare regular reports on customer feedback and behavior trends. Analyzing this data helps identify areas for improvement and informs strategy development.- **Collaboration**: Work closely with sales and marketing teams to align on customer insights and strategies. This collaboration ensures a unified approach to customer engagement and support.- **Training and Support**: Assist in training staff on CRM systems and processes. Ensuring that the team is well-versed in using the CRM helps maximize its effectiveness.To succeed in this role, you should have 3 to 5 years of experience in customer relationship management. You must possess strong communication skills to effectively interact with customers and team members. Proficiency in CRM software is essential, as is the ability to analyze data and generate reports. Being detail-oriented and organized will help you manage multiple tasks efficiently. Your problem-solving skills will be invaluable in addressing customer concerns and improving overall satisfaction.

We are looking for a Retail Sales Associate to join our team in Bangalore. This role involves providing excellent customer service, assisting customers in their shopping experience, and ensuring a well-organized store environment.Key Responsibilities:- Customer Assistance: Greet customers warmly, understand their needs, and provide helpful information about products and promotions.- Sales Support: Actively engage with customers to help them make informed purchasing decisions, aiming to meet and exceed sales targets.- Merchandising: Ensure that products are displayed attractively and stocked appropriately on shelves to enhance the shopping experience.- Inventory Management: Assist in monitoring stock levels, restocking items as needed, and participating in inventory checks to maintain accurate records.- Store Cleanliness: Keep the store tidy and organized, ensuring that all areas are clean and welcoming for customers.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in retail sales or a related field. A graduate degree is essential. Strong communication skills are necessary to interact effectively with customers and coworkers. Applicants should demonstrate a positive attitude, be approachable, and have a willingness to learn. Being detail-oriented and capable of multitasking in a fast-paced environment is important. A passion for retail and customer service will help you succeed in this role.

Sales of our ServicesEvents, Camps ,tie ups, content creation for Social Media

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.**Key Responsibilities:**- **Respond to Customer Emails:** You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- **Resolve Issues:** Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- **Document Interactions:** Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- **Collaborate with Team:** Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- **Follow Up:** Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.**Required Skills and Expectations:**Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

Key Responsibilities:*Welcome and assist students, parents, and visitors at the front office.*Handle phone calls, inquiries, and provide basic information about courses and admissions.*Guide prospective students and parents during initial admission enquiries.*Provide basic counselling support and direct students to the concerned department when required.*Maintain visitor records and manage front desk coordination.*Support the admissions team with enquiry follow-ups and documentation.*Ensure smooth day-to-day front office administration.

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Roles & Responsibilities:* Make outbound calls to prospective clients from provided leads* Explain project details clearly and generate interest* Schedule appointments for site visits and follow up regularly* Maintain a daily record of calls and outcomes* Handle inbound inquiries professionally and convert leads into prospects* Coordinate with the sales team for timely follow-ups* Share project information through WhatsApp, SMS, or email* Provide excellent customer service and resolve queries promptly Qualifications:* Minimum PUC/12th pass or Bachelors degree in any stream* 2 years of experience in telecalling, customer service, or sales* Fluency in Kannada, Hindi, and English is mandatory* Good verbal communication and convincing skills* Basic knowledge of MS Excel and CRM tools is a plus

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

Roles & ResponsibilitiesMale is preferableBENGALURU is preferable Develop comprehensive construction project plans, including timelines, resource allocations and procurement strategies. Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications. Knowledge in budgeting and financial management and cost effectiveness. Risk management, Critical thinking and Trouble shooting Evaluate and select contractors and subcontractors based on qualifications, experience. Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders. Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved. Manage construction project documentation, including contracts, permits, drawings and change orders. Conduct regular meetings to facilitate communication, address challenges and to meet project objectives. Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks. Implement and enforce safety protocols and ensure compliance with local building codes and regulations. Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures. Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.Required skills and qualifications A bachelor's degree in civil engineering, construction management, or a related field. A total experience 20+ years in construction & construction of High Rise building 12+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget. Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context. Excellent project management skills, including effective planning, organising and prioritising tasks. Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics. Strong leadership and communication skills to manage project teams and stakeholders. Proficiency in construction management software, project scheduling tools and cost estimation software. Familiarity with sustainable construction practices and green building certifications.

Role Offered: Business Development Associate (BDA - IITR)Location: BangaloreCTC: 7 LPA+Working days: Wednesday to Sunday (Because Mondays are overrated)Whats Scaler All About?Scaler is not your regular upskilling platform were a career rocket launcher. Weve taken boring lectures, tossed them out the window, and replaced them with mentor-led, real-world curriculum that actually works. Were here to build the tech and business leaders of tomorrow, and we want you along for the ride.Why This Role?Youll be at the frontline of Scalers growth engine, driving enrollments for our AI Engineering Advanced Certification, offered in collaboration with IIT Roorkee (CEC). The program is built for working professionals and focuses on hands-on AI engineeringcovering Machine Learning, Generative AI, LLMs, prompt engineering, RAG systems, and agentic AI, along with live projects and campus immersion at IIT Roorkee. Your role will involve engaging with high-intent professionals, understanding their career goals, and consultatively positioning how real AI skills combined with a recognised IIT credential can accelerate their career growth. Its a high-energy, high-ownership role where youre shaping tech careers not a desk job youll snooze through.Requirements:Strong organizational and communication skills.1 -2 years of Experience working in the Edtech Sector.Proficiency in CRM tools and data analysis.Ability to manage multiple tasks and work in a dynamic environment.What Next?If you think pipelines are built, not assigned, this is your sign!

At Crossbeats, we believe our people are the driving force behind our success. We foster a workplace where achieving exceptional results goes hand in hand with a stimulating and enjoyable work environment. If youre looking to grow your career while making a real impact, Crossbeats is the place for you.Position: Customer Support ExecutiveWe are seeking an experienced, customer-focused, and result-oriented Customer Support Executive to join our dynamic customer service team.Key Responsibilities:Voice Support: Handle inbound and outbound customer calls professionally, providing accurate information and timely assistance related to our products and services.Issue Resolution: Understand customer concerns, troubleshoot issues, and provide effective solutions to ensure high levels of customer satisfaction.Multilingual Communication: Communicate clearly and confidently with customers in English, Hindi, and at least one South Indian language.Documentation: Accurately record customer interactions, inquiries, complaints, and resolutions in the system.Feedback Collection: Capture customer feedback and share insights with internal teams to help improve service quality and customer experience.Compliance: Follow company policies, processes, and quality standards during all customer interactions.Requirements:Experience: Minimum 1 year of experience in a customer service voice process role.Languages: Mandatory proficiency in English and Hindi. Knowledge of Tamil, Telugu, Kannada, or Malayalam will be an added advantage.Communication Skills: Excellent verbal communication skills with strong problem-solving and active listening abilities.Technical Skills: Comfortable using customer support tools and systems with basic computer proficiency.Customer-Centric Approach: Ability to manage challenging situations with empathy, patience, and professionalism.Come grow with Crossbeats and be part of a fun, fast-paced, and people-first work culture!

- Handling customer inquiries: Responding to customer questions and concerns in a timely and professional manner.- Complaint management: Addressing and resolving customer complaints effectively to ensure customer satisfaction.- Troubleshooting skills: Ability to identify and resolve issues related to products or services promptly.- Systems Applications And Products (SAP): Familiarity with SAP software for managing customer interactions and transactions.- Keeping records of customer interactions: Documenting all customer communication, transactions, and feedback for future reference.Required skills and expectations:1. 1-3 years of experience in customer service roles.2. Educational background in B.Com or relevant field.3. Strong communication skills for interacting with customers.4. Ability to handle customer complaints with patience and empathy.5. Proficiency in troubleshooting issues related to products or services.6. Familiarity with SAP software for managing customer interactions.7. Attention to detail for accurately documenting customer interactions and feedback.

Partner Hiring & Onboarding Source, onboard, and manage relationships with new partners Partner Training and Performance Analysis : Train, mentor, and monitor partners to ensure their performance aligns with training expectations. Data Analysis Interpret partner call data to drive performance improvements Operational Support Ensure smooth daily functioning of the platform

Job Summary:We are looking for an enthusiastic and experienced International Holiday Planner to join our travel team. The ideal candidate will have a strong passion for global travel and customer service, with expertise in curating personalized holiday packages to international destinations. You will be responsible for understanding client needs, offering tailored itineraries, handling bookings, and ensuring smooth travel experiences.Key Responsibilities:Understand client travel preferences, budget, and requirements to curate customized international holiday packages.Research, design, and propose detailed itineraries, including flights, accommodations, activities, tours, and local experiences.Manage end-to-end booking process, including visa assistance, travel insurance, forex, and documentation.Liaise with global vendors, hotels, local tour operators, and airline partners for the best deals and seamless service.Ensure all travel logistics are well-coordinated and provide real-time support during client travel.Stay up-to-date with international travel trends, travel advisories, visa rules, and destination-specific updates.Handle client queries, provide destination insights, and deliver exceptional after-sales service.Maintain accurate records of client preferences and trips for future travel planning.In-depth knowledge of popular international travel destinations, cultures, and travel trends.Excellent communication, sales, and interpersonal skills.Proficient in using travel booking software, GDS systems (Amadeus, Galileo, etc.), and Microsoft Office.Strong attention to detail, organization, and time-management abilities.Multilingual skills are a plus.If you have relevant experience and Interested please share your resume through whats app: 9606044337Bhuvana KHR

Tele Calling/Customer service.Graduate with Min 1 year Relevant experience Flexible to work in any shift between 9 AM to 9 PM.5.5 days working.Candidate should be ok with Rotational offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed off / week off.Candidate need to work from our office based at Bangalore, Varthur location - B&M. Currently Temp WAHA due to COVID, will be asked to come to office once situation improves.For temporary WFH: Candidate should have Laptop or desktop with required configuration - Windows 10, 4GB RAM minimum , i3 Processor and broadband/dongle.

Grab this opportunity and earn good amount.Total requirement is for 500 Candidates in August Month.1. Grad with Min 1 year Relevant experience (Calling/Customer service Exp) mandate .2. Flexible to work in any shift between 9 am to 9 pm(any 9 hrs shift).3. 6 days working.4. Candidate should be ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.5. Hiring is for all candidates who can work from our office based at Bangalore, Varthur location - B&M. 6. Candidates should have all documents relevant to submit for OB and BGV7. Onboarding / Induction will be at Smart works office, Varthur location.8. Should be fine with 23 K CTC/ Month, with 18200/- Take home Salary.