Customer Care Female Graduate Jobs in Noida

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.

As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.

Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).Provide information about products and services, including pricing, features, and availability.Assist customers in troubleshooting and resolving issues with their orders or accounts.Document customer interactions accurately in the system for future reference.Collaborate with other departments to ensure customer needs are met effectively.Follow up with customers to ensure satisfaction and address any outstanding concerns.Stay informed about product updates, company policies, and promotions.Participate in training and development sessions to improve skills and service quality.

PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills

Skills Required:1. Good communication( Written and verbal).2. Good knowledge of Ms OfficeRole and Responsibilities:1 . Answer questions and provide solutions to clients regarding products, services, and course offerings.2 . Ensure smooth coordination between sales, marketing, and customer support teams.3 . Maintain detailed records of student interactions, feedback, and account updates.4 . Maintain and update customer information in the CRM system.5 . Handle inbound and outbound calls to potential leads and existing customers.6 . Ensure that the internal systems are updated with accurate and timely information.7 . Assist in resolving issues related to course delivery, billing, or customer queries

all kind of office work

Basic Knowledge of Computer, Soft spoken, Good learner

A front desk receptionist's main role is to manage the front desk, which includes welcoming visitors, answering phone calls, and directing inquiries. They also perform administrative tasks, such as scheduling appointments, managing correspondence

About UsSudo24 Learning Private Limited is a dynamic and fast-growing EdTech companycommitted to transforming education. We offer innovative and impactful educationalproducts that empower learners and educators alike.Position OverviewWe are looking for a motivated and experienced Business Development Executive (BDE)with a background in the EdTech industry. The candidate will play a crucial role in drivingsales, building relationships, and contributing to the companys success.Key Responsibilities1. Sales and Revenue Generation: Drive sales of educational products and achieve monthly/quarterly sales targets. Proactively identify and close new business opportunities.2. Lead Generation and Conversion: Identify potential leads and follow up effectively to convert them into clients. Build and maintain a robust sales pipeline.3. Client Relationship Management: Establish and nurture strong relationships with customers. Handle client inquiries, concerns, and ensure customer satisfaction.4. Market Research: Conduct market analysis to understand customer needs and industry trends. Provide feedback to improve product offerings and sales strategies.5. Reporting and Documentation: Maintain detailed records of sales activities, leads, and follow-ups. Prepare and present regular sales reports to the management.Qualifications and Skills Bachelors degree in Business, Marketing, or a related field. 1-3 years of relevant experience in the EdTech industry (preferred). Proven track record of achieving or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, result-oriented, and comfortable working independently. Proficiency in CRM tools and MS Office Suite.

Dear Candidates,We are hiring for Phone Banking Officer (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .

Receptionist's duties and responsibilities include greeting visitors, helping an office, and supplying them with refreshments as they wait. In addition, they maintain for appointments, sort mail,Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff. The receptionist needs to deliver exceptional customer service assistance and provide an overall welcoming environment.and directing them appropriately. Notify relevant employees when visitors arrive. Keep an eye on security and telecommunications systems. Answer visitors' questions, calls, and emails, and provide them with the relevant information. Receptionist with experience providing administrative support and customer service to clients and internal staff. Provides excellent customer service

Job Requirements:Experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. Experience within a wellness or beauty niche is a plus.Education: A bachelor's degree in communication, marketing, psychology, or a related field is often preferred.Communication Skills: Demonstrated verbal and written communication abilities for effective member interactions and resolving issues.Tech Proficiency: Proficiency with community management platforms.Customer Service Background: Previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.Availability: Willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.Event Coordination: Basic knowledge of event planning to organize virtual or in-person community events.Basic Analytical Skills: Ability to gather, interpret, and report on community engagement metrics.Desired Skills:Interpersonal and Empathy Skills: High emotional intelligence to relate to members, understand their needs, and provide compassionate support.Conflict Resolution and Problem-Solving: Ability to mediate discussions and swiftly address issues or member concerns.Organizational Skills: Strong multitasking, time management, and prioritization abilities.Content Creation: Basic design skills in tools like Canva and comfort with drafting engaging content aligned with community interests.Event Planning: Familiarity with coordinating and promoting online events or webinars, tracking RSVPs, and managing follow-up.Adaptability: Flexibility to respond to changing wellness trends, feedback, and tech tools.Data Literacy: Basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.Team Collaboration: Ability to work well with other departments (marketing, customer service) and wellness professionals.Training and Development:Onboarding to Brand Voice and Community

Guest handling

Job - NDR WFH full-time job Company Name - marketing king online Pvt ltdCompany website - www.attitudist.comSalary - 10 k LAPTOP IS MUST WITH 8+ windowNDR JD Outbound processCall the customer to resolve their queries Working time : 10am to 7 pm training time' : 10 am to 7 pm for 7 days Can share your resume on 7451954943

Sales Coordination

Interested candidates are invited to submit their resumes along with a brief cover letter highlighting their relevant experience and skills. We would appreciate it if you could conduct an initial screening to ensure that the candidates meet the specified criteria.