Customer Service Representative (Female)

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).

Provide information about products and services, including pricing, features, and availability.

Assist customers in troubleshooting and resolving issues with their orders or accounts.

Document customer interactions accurately in the system for future reference.

Collaborate with other departments to ensure customer needs are met effectively.

Follow up with customers to ensure satisfaction and address any outstanding concerns.

Stay informed about product updates, company policies, and promotions.

Participate in training and development sessions to improve skills and service quality.

• Experience

  2 - 4 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.C.A)

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  ADVANCE DECORATIVE LAMINATES PVT LTD. 803, 8th Floor, Tower 1, Okaya Center, B5, Sector 62 Noida,