job requirements:
experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. experience within a wellness or beauty niche is a plus.
education: a bachelor's degree in communication, marketing, psychology, or a related field is often preferred.
communication skills: demonstrated verbal and written communication abilities for effective member interactions and resolving issues.
tech proficiency: proficiency with community management platforms.
customer service background: previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.
availability: willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.
event coordination: basic knowledge of event planning to organize virtual or in-person community events.
basic analytical skills: ability to gather, interpret, and report on community engagement metrics.
desired skills:
interpersonal and empathy skills: high emotional intelligence to relate to members, understand their needs, and provide compassionate support.
conflict resolution and problem-solving: ability to mediate discussions and swiftly address issues or member concerns.
organizational skills: strong multitasking, time management, and prioritization abilities.
content creation: basic design skills in tools like canva and comfort with drafting engaging content aligned with community interests.
event planning: familiarity with coordinating and promoting online events or webinars, tracking rsvps, and managing follow-up.
adaptability: flexibility to respond to changing wellness trends, feedback, and tech tools.
data literacy: basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.
team collaboration: ability to work well with other departments (marketing, customer service) and wellness professionals.
training and development:
onboarding to brand voice and community
Experience
0 - 1 Years
No. of Openings
1
Education
Any Master Degree, B.A, B.B.A, B.Com, B.Ed, Diploma, Any Bachelor Degree, Professional Degree, Post Graduate Diploma, Vocational Course
Role
Community Organiser
Industry Type
Wellness / Fitness / Sports / Beauty
Gender
Female
Job Country
India
Type of Job
Other
Work Location Type
Work from Home