Array ( [0] => customer-care [1] => noida ) 300+ Customer Care Graduate Jobs in Noida
309

Customer Care Graduate Jobs in Noida

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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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Hiring Fresher - Team Manager - Noida

Delhi Land Planner Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Sales Customer Support Team Motivation Team Work Team Building Team Leader
Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0
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  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Noida
Outbound Calling Good Communication Skills Negotiation Skills Convincing Power Problem Solving Time Management Pressure Handling Client Management Customer Communication Inside Sales
We are seeking an Inside Sales Executive to join our team in Noida. This role requires a dynamic individual with 1 to 3 years of sales experience, who will help us drive sales and build strong customer relationships.Key Responsibilities:- **Lead Generation:** Identify and reach out to potential customers through calls and emails. Build a strong pipeline of leads to support sales goals.- **Customer Engagement:** Communicate consistently with existing and prospective customers, understanding their needs and presenting our services effectively.- **Sales Presentation:** Conduct product demonstrations and presentations to clients. Ensure that prospects are informed about our offerings and how they can benefit from them.- **Closing Sales:** Negotiate terms and close deals. Work to meet and exceed sales targets while maintaining a positive relationship with clients.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities. Provide regular updates on performance to management.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to engage effectively with clients. Strong problem-solving abilities and a proactive approach are essential. A background in sales, preferably in a related industry, is required. The candidate must be comfortable working in an office environment and be able to manage multiple tasks efficiently. A graduate degree is mandatory, and familiarity with CRM software is a plus. Being a team player with a positive attitude toward learning is highly valued.
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Opening For Customer Care Executive Freshers

Visionplus Security Control Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida
Basic Computer Skills Customer Handling Call Center Customer Support
We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Noida Sector 62
Customer Care Cons International BPO
As a Customer Service Associate, you will play a vital role in ensuring our customers have a positive experience with our services. Located in Sector 62, this full-time position is ideal for individuals with 0 to 3 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries from customers, providing accurate information and assistance in a friendly manner.- **Resolve Issues:** When customers face problems, you will work to identify the issue and provide effective solutions to ensure their satisfaction.- **Maintain Records:** You will document customer interactions and transactions to keep accurate records for future reference and follow-up.- **Provide Product Information:** You will inform customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Regular communication with colleagues is essential, as you will work together to improve overall customer service.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with customers daily.- A positive attitude and a customer-focused mindset are crucial for creating a pleasant experience for our clients.- Basic computer skills are necessary to manage records and documentation efficiently.- Ability to work well under pressure and adapt to different customer needs.- A background in areas such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, I.C.W.A, or any vocational/professional course is preferred, as well as a willingness to learn.
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  • Fresher
  • Noida Sector 125
Counseling Multitasking Listening Student Support Networking Interpersonal Skills Communication Problem-solving Empathy Teamwork Attention to Detail Customer Service
As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Noida
Customer Relationship Customer Service International BPO Proficiency in English BPO Active Listening
Job Title: Customer Service Executive International Process- Voice ProcessDepartment: Customer Support Location: Noida Sector 63Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information about products and services. Maintain customer records and update databases with the latest information. Follow standard operating procedures (SOPs) and quality guidelines. Meet performance targets such as call handling time, quality scores, and customer satisfaction. Collaborate with team members and supervisors to ensure smooth workflow. Escalate complex issues to senior support or relevant departments as needed.Required Skills & Competencies: Excellent verbal and written communication skills in English. Strong listening, problem-solving, and interpersonal skills. Ability to work in rotational shifts (including night shifts for international processes). Basic computer proficiency MS Office, CRM tools, and typing skills. Customer-oriented mindset with a positive attitude. Ability to handle pressure and deliver consistent performance.Educational Qualification: Minimum: 10+2 or Graduate in any discipline. Preferred: Bachelors degree.Experience:Min 6 months of experience in an international voice or non-voice process preferred.Shift Timing: Rotational shifts- 6 Days Working. One side Cab in the Odd hours Limited to 20KMS rangeSalary Range: UPTO- 4.2LPA
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons International BPO Customer Relationship BPO Voice English
As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida
English and Hindi Customer-focused Approach Convincing Power Sales Positive Attitude and Willingness to Learn
Job DescriptionAbout the RoleWe are looking for confident and energetic candidates to join our team as Phone Banking Officers. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank.Key ResponsibilitiesInteract with customers over phone calls and build strong relationshipsPromote and upsell banking products and servicesHandle customer queries and provide accurate solutionsEnsure high levels of customer satisfaction and service qualityAchieve assigned targets and earn performance-based incentivesEligibility CriteriaFresh graduates are welcome to applyUndergraduates with 69 months of relevant experience can applyAge limit: Up to 30 yearsRequired SkillsGood communication skills in English and HindiCustomer-focused approachSales and convincing skillsPositive attitude and willingness to learnSalary & Incentives17,500 per month for freshers18,500 per month for experienced candidatesAttractive performance-based incentives over and above salaryAdditional BenefitsShuttle facility availableShift timings between 8:00 AM and 8:00 PMFemale employees will be assigned shifts only up to 7:00 PM6 days working with rotational weekly offOpportunity for top performers to move to direct bank payrollSkills & RequirementsRequired SkillsExcelCallingCommunicationPreferred SkillsBankingExperience0 - 3 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 30 yearsLanguages RequiredEnglish, Hindi
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Relationship Manager - Full Time

Nakshatra Business Management

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Service BFSI Interpersonal Skills Negotiation Skills HNI Acquisition Team Management Skills
Wealth Management, Financial Planning, Financial Advisory through your personal and professional circle. Visit them or, elaborate over the phone and sketch the suitable financial gap for them. And maintain the strong relationship with them
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  • 2 - 8 yrs
  • 4.3 Lac/Yr
  • Noida Sector 60
Microsoft Office Desktop Support Corporate Sales Service Desk Channel Sales Customer Care Customer Support Sales Administration Coordination Skills Payment Followup
As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.
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  • 2 - 2 yrs
  • Noida
Microsoft Excel Microsoft Word Customer Service Microsoft Office Power Point Presentation Coordination Skills Customer Focus Computer Operations Typing Skills Tele Marketing Basic Computer Skills
The Back Office Coordinator will be responsible for overseeing administrative tasks, data entry, and coordinating with various departments within the organization. Key responsibilities include managing office supplies, organizing files, and assisting with daily operations. The ideal candidate should have at least 2 years of experience, a graduate degree, strong organizational skills, and excellent communication abilities. Expectations include maintaining a high level of confidentiality, attention to detail, and the ability to multitask effectively in a fast-paced environment.
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  • 3 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Sector 63
Project Planning Project Execution Service Delivery Team Handling Customer Management
JD- Project Manager (Web Development)As the project manager, you will get to wear many hats and ultimately lead mid-size to large web development projects from initial concept to launch. Youll guide clients through the entire web design and development process, working with our design, development, content, and marketing teams, to create lead-generating and brand-focused websites. Our project managers are responsible for the overall strategy and success of their projects from beginning to end.Lead complex web / ecommerce projects through discovery and planning to development implementation.Define the scope of the project in collaboration with other key stakeholders.Develop content strategies, sitemaps, and wireframes tailored to business goals and vision.Lead ecommerce project plan, requirement gathering, product requirements and user workflows.Leverage data and analytics to guide design, UX, and UI of client projects.Provide technical and functional direction to team members, as well as assign and manage the workload.Monitor project progress and scope to report statuses to management and clients alike.Manage and review quality of work to ensure it meets company standards.Manage project tasks and communication with team and keep projects on budget and on-time.Assist with preparing project proposals, including work items, creating cost estimates, and developing project schedules.Manage client communication and expectations and conduct weekly client status meetings.Required:Strong communication and interpersonal skills with a great vision of successAccount management / client-facing experience 3+ yearsWebsite project management and/or web development experience 3+ yearsAdvanced knowledge of WordPress and Woo CommerceExperience with project management tools, preferably TeamworkExperience with design tools such as Photoshop, XD, FigmaA success-focused mindset and ability to creatively problem solveAbility to effectively organize and prioritize tasks in a fast-paced environmentPreferred:3+ years of IT sector experienceUnderstanding of SEO and digital marketing concepts and strategyExperience with ShopifyExperience with CRMs, preferably HubSpotExperience with HTML, CSS, PHP, and hosting setup is a plusQualification:Bachelor's degree in Computer Science, or a related field (Master's degreepreferred).Experience: 4+ YearsJob Type: Full-timeSalary: 40K- 50K
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Recovery Agent - Full Time - Freshers

Subh Sankalp Estate Pvt Ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 49
Records Management Time Time Management Negotiation Skills Customer Handling Recovery Operations Debt Recovery
Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment
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  • Fresher
  • 1.8 Lac/Yr
  • Noida
Customer Care Cons Domestic BPO
- **Key Responsibilities:**1. Respond to customer inquiries: Answer phone calls, emails, and online chats promptly to assist customers with their questions or concerns.2. Resolve customer issues: Investigate and solve customer complaints or problems to ensure customer satisfaction.3. Process orders: Handle customer orders, changes, returns, and refunds accurately and efficiently.4. Maintain customer records: Update and maintain customer information in the database to ensure accuracy and organization.5. Provide product information: Educate customers about products, services, and promotions to assist them in making informed purchasing decisions.- **Required Skills and Expectations:**1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide helpful assistance.2. Strong problem-solving skills: Capacity to think critically and find solutions to address customer concerns or issues.3. Attention to detail: Ensure accuracy in order processing and maintaining customer records.4. Patience and empathy: Ability to listen attentively and show understanding and compassion towards customers' needs.5. Ability to work in a fast-paced environment: Handle multiple customer inquiries and tasks efficiently while maintaining a positive attitude.
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  • 0 - 1 yrs
  • Noida Sector 63
MS-excel Customer Support Outbound Calling Customer Service Customer Handling Customer Care Customer Communication Call Center
Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.
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  • 5 - 10 yrs
  • Sector 142 Noida
Good Communication Sales Customer Handling Negotiation Skills
Role & Responsibilities: Lead, mentor, and scale high-performing sales teams Drive sales strategy, closures, and channel performance Ensure achievement of monthly & quarterly targets Build strong relationships with developers & channel partners Monitor market trends and optimize sales processes Requirements: 812 years of experience in Real Estate Sales Proven leadership in handling large sales teams Strong track record of closures and revenue growth Excellent communication & negotiation skills Must come with an existing sales team (Managers, TLs & Executives)
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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Business Development Associate Jobs For Freshers - Noida

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Noida Sector 63
Direct Sales Cold Calling Inside Sales Convincing Power B2B Sales Customer Care
NEXT MOVE INDIA Company: MITZVAH ENGGRole: Business Development Manager / Associate Location: Noida, Sector 62 Position Type: Full-time Annual CTC: 34 LPA (Inclusive of 1 Lakh Performance-based Variable) Gender Preference: Female Candidates Only What Were Looking For Education: Graduate in any discipline Experience: Minimum 1 year in sales/business development (Freshers may also apply) Gender: Female candidates only Communication: Excellent verbal & written skills in English and Hindi Tech Skills: Comfortable using CRM tools, MS Excel, and communication apps
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Noida
International BPO BPO Voice BPO Operations International Voice Process Customer Care Good Communication Skills International BPO Voice Process International Voice
We are looking for enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling inbound and outbound calls, assisting international customers, resolving queries, and providing an excellent service experience. Candidates must have strong communication skills, a positive attitude, and the ability to work in a fast-paced BPO environment.
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