Skills Required:
1. Good communication( Written and verbal).
2. Good knowledge of Ms Office
Role and Responsibilities:
1 . Answer questions and provide solutions to clients regarding products, services, and course offerings.
2 . Ensure smooth coordination between sales, marketing, and customer support teams.
3 . Maintain detailed records of student interactions, feedback, and account updates.
4 . Maintain and update customer information in the CRM system.
5 . Handle inbound and outbound calls to potential leads and existing customers.
6 . Ensure that the internal systems are updated with accurate and timely information.
7 . Assist in resolving issues related to course delivery, billing, or customer queries
Experience
1 - 2 Years
No. of Openings
1
Education
Graduate (B.A, B.B.A, B.Com)
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Noida sector 52