Job Title: Real Estate Recovery Executive (Female)
Department: Sales / Accounts / Collections
Location: On-site
Experience: 14 years (Freshers with good communication skills can also apply)
Job Summary:
We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.
Key Responsibilities:
Follow up with clients for pending payments, installments, and dues
Coordinate with sales, accounts, and legal teams for recovery cases
Maintain customer payment records and recovery reports
Handle customer queries related to payment schedules and receipts
Conduct telephonic, email, and in-person follow-ups when required
Ensure recoveries are done in a professional and ethical manner
Prepare daily/weekly recovery status reports
Support legal recovery process when escalation is required
Maintain confidentiality of financial and customer data
Required Skills & Qualifications:
Graduate in any discipline ( / BBA preferred)
Good communication and negotiation skills
Basic knowledge of real estate payment structures
Comfortable with MS Excel, Word, and CRM software
Ability to handle pressure and difficult conversations politely
Strong follow-up and coordination skills
Preferred Candidate Profile:
Experience in real estate, banking, or finance recovery
Presentable personality with professional attitude
Salary & Benefits:
Salary: As per industry standards
Career growth opportunities
Supportive work environment