Hiring For Customer Support Representative (Female)

Intellisolvers

job title: customer support executive erp solutions (females preferred)

job summary:

we are looking for a customer support executive to provide professional support to customers using our erp solution. the role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the erp system.

key responsibilities:

customer support

handle customer queries related to erp solutions.

troubleshoot and resolve technical/user issues promptly.

provide ongoing assistance to ensure customer satisfaction.

product demonstrations

conduct erp product demos for clients and prospects.

highlight key features, benefits, and use cases.

sales team enablement

train sales representatives on erp product features.

ensure sales teams can confidently pitch the erp solution.

knowledge management

stay updated with erp product knowledge and industry practices.

use research tools (google search, documentation) to provide best solutions.

requirements:

4 years of experience in erp/customer support roles.

strong communication and presentation skills.

ability to conduct demos and training sessions.

problem-solving and analytical mindset.

presentable and customer-oriented personality.

• Experience

  2 - 4 Years

• No. of Openings

  4

• Education

  B.A, B.C.A, B.B.A, B.Ed, BDS, B.Sc, B.E, B.Tech, M.C.A, M.B.A/PGDM

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Noida sector 63